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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,117 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,117 reviews

March 14, 2021

Susanna is amazing to work with. This is our second time working with her and any future Honda vehicle purchase I make will always be with her assistance! More

by Kathilynn70
Recommend Dealer
Yes
Employees Worked With
Mar 15, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5-star rating, Kathilynn! We strive to provide the best customer service to everyone who visits us. We look forward to having you back with us and Susanna!

March 14, 2021

Thank you to Susanna for her great help in getting us into our HR-V. Norm Reeves and Susanna will always be our only way to purchase new cars! More

by Allen
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Allen, congrats on your HR-V purchase! Glad that Susanna was able to be of assistance!

March 13, 2021

I was very happy with the service from Devon who was knowledgeable and professional. Devon and Allen did do outstanding job as a team. I really appreciate it. More

by Ddoshi2003
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We're thankful for you taking a moment to provide this positive feedback on our team. Thanks for sharing and take care!

March 13, 2021

My first time leasing a car and Christy made sure that everything what was being said was loud and clear. She is very approachable with questions and her customer service is outstanding. If You are plann More

by Jacob reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 15, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on leasing your first car, Jacob - so exciting! We're very happy that Christy was able to be part of that experience and make it easier for you. Take care and enjoy!

March 12, 2021

I really appreciate that what he did for us to make the process very easy and simple to purchase the car is the most honest and helpful person I met in the dealership thanks a lot meysam More

by Kalpach6171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

March 10, 2021

I typically dislike going into dealerships. However, my experience with this dealership was smooth & easy - No pressure. They really do their best to accommodate your needs opposed to trying to make a sale More

by Cecyyr.21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review! We work hard to meet the expectations of our customers, and we’re thrilled to hear that Susanna provided you a smooth and easy experience. Congrats and enjoy!

March 10, 2021

Mr. Ahmed was very cordial, kind and informative. He went above and beyond what his duties asked for to make me comfortable with my purchase. Would definitely recommend him to others as well as friend More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5-star rating, Jonathan! We strive to provide the best customer service to everyone who visits us, and we're pleased to hear that Hossain made it such a great experience for you. Congrats on your purchase, we hope you enjoy it!

March 10, 2021

Today, Jose Sanchez helped my son purchase his first Today, Jose Sanchez helped my son purchase his first car! Jose went above and beyond to ensure my son's expectations were met. He thoroughly reviewe More

by coriaelena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats to your son on buying his first car - so exciting! We're very happy that our team was able to be part of that experience and make it easier for you both. Take care!

March 09, 2021

Diego is hands down the best salesman my husband and I have ever had! He took the time to make sure we got exactly what we were looking for in our new car. I would highly recommend him to any of my friend More

by Mabmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Mar 09, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your lease! We're thrilled to hear you had the best time working with Diego. Please don't hesitate to reach out if there's anything more we can do for you. We look forward to seeing you again!

March 07, 2021

Happy working with Darell. For me he did an excellent job. Thank you very much Darell for all the help. To Adrian Pielea thank you too for helping us out. These 2 guys are excellent. More

by elijauco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Pielea
Mar 08, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We're happy to hear you enjoyed working with Darrell! Congrats and please let us know if there's anything else we can do for you. Have a great day!

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