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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
9,546 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,546 reviews

November 19, 2024

I highly recommend Ms. Susanna Yim. She is very knowledgable, extremely friendly and makes the whole process of buying a car pleasant! Thanks so much, Susanna! More

by Farsavi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're pleased that Susanna could give you all the information that you needed to decide on your car. Thanks for stopping by, and we look forward to seeing you again!

November 19, 2024

Albert went above and beyond to ensure we received what we were looking for. He exceeded our expectations. More

by brenda.flores94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled that Albert gave you such a wonderful car-buying experience, Brenda! Congratulations on your new Honda, and we're pleased that we could help you out. See you next time!

November 19, 2024

Very poor customer service wasnt told that my rearbtake light was out. only found out by passing motorist. Mr. Muquel Cabrera never informed me that it wa out. not on paper invoices or verbally. a very More

by Bestsy
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Miquel Cabrera
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Nov 20, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We value your feedback on your service issues, including the rear brake light, for your Honda, Bestsy. These are issues that we will address with our service team. If you would like to discuss the matter in more detail, please reach out to us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

November 19, 2024

Service Advisor Joseph Vargas is excellent with his customer service skills and communication with customers. More

by lanecathy65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Nov 20, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're glad that Joseph could perform great service for your Honda, Cathy! Thanks for bringing your car into our shop, and we can't wait to help you again.

November 18, 2024

norm reeves made the transaction very simple! ! The staff here is top notch. Ty was great!!! More

by Andrewsalas41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased that your car-shopping experience for a new Honda went so well, Andrew! Congratulations, and we will pass on your compliments to Ty. Thank you, and we hope to serve you again!

November 18, 2024

This has been the best car buying experience! Came in looking for a used car and Christy was able to get me into a new vehicle with lower payments. She was very informative, not pushy and gen More

by jc4pinkribbon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your 2025 Honda Pilot! Make sure that you try out the 7-Mode Drive System--it can really make a difference when tackling different types of terrain. Thanks for your business, and please let us know when you need your first service appointment!

November 17, 2024

The BEST. This Norm Reeves Honda Cerritos has been part of my life for the past 30 plus years. As an adult I've purchased nine cars in total. With more to com More

by Porterfam10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Vargas, Service-5 Stars
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Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Wow! We're so flattered that you've stuck with us for more than 30 years and purchased nine cars! Thanks for sticking with us, and we look forward to another 30 years. See you soon!

November 17, 2024

Norm reeves made it super easy for me to do my trade in since my lease was about to be up. More

by gissel562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
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Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're here to make car-shopping a breeze, and we're glad that was the result with your purchase of a new Honda! Thanks for putting your trust in us, and we're happy that your trade-in went so well, too.

November 17, 2024

I really love the customer service they provide. Our sales representative was Hossain Ahamed he really help us get our deal and we bought 2 cars. More

by Laurarosales8318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you buying more than one Honda from us, Laura! We're thrilled that Hossain could give you such an awesome experience. Thank you, and we welcome you to return!

November 17, 2024

The staff here always provide excellent service. It’s a smooth and easy transaction always More

by antionettejanderson432435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so glad to hear that, Antionette! Our goal is to give our customers a satisfying service visit for their cars. Thanks so much for letting us know, and we hope to see you again!

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