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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,104 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,104 reviews

April 19, 2025

Good inventory. Working with Ty was easy. He did not waste our time or try to upssale us. I told him what we wanted and he told me what he could do. More

by jtuan3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Ty is a superstar! Thanks for sharing this support for him. We're so glad that you had a 5-star experience exploring our inventory and hope you'll consider recommending Ty and us to friends and family.

April 19, 2025

Great cuatomer service took care of my car in no time. Ramiro was super helpful and felt welcomed More

by cesarots5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro services
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Apr 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Ramiro was delighted to read your feedback—he loves making everyone feel welcome. We’re grateful you felt looked after and that your car got the attention it needed so quickly. Thanks for choosing Norm Reeves Honda Cerritos!

April 19, 2025

Asked to be helped multiple times. Nobody wanted to help me even though my advisor wasn’t at his desk . 2 hours turned into 4 hours. I had to ask for one of the mechanics for help whic More

by alondrainiguezz706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
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Apr 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

I’m sorry you had difficulty getting assistance during your recent appointment. Providing timely help is important to us, and we take your concerns seriously. I’d like to connect with you directly to learn more about your experience and see how we can improve. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

April 19, 2025

Friendly and very efficient. didn't try to upsale or pressure me. quick and hassle free experience. More

by frank@rvlogis-usa.com
Recommend Dealer
Yes
Employees Worked With
Ugur Sisman
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Apr 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, Frank. We believe in making every visit quick and streamlined, so it’s great to know that came across. We look forward to keeping it that way for you.

April 18, 2025

Manny was amazing! Helped me get my car ready and up to date. Super helpful! More

by sanchez042391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Manny is thrilled to hear he could help you get up to date and ready to roll. Your shout‑out truly brightens our day! We look forward to assisting you again whenever you need us.

April 18, 2025

I was very satisfied with the services rendered by Mr. Miguel Cabrera. He was very accommodating and knowledgeable. More

by ccsano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Miguel Cabrera
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Apr 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It’s wonderful to hear that Miguel Cabrera made your visit accommodating and informative. We’ll pass along your praise—he’ll be delighted! Thanks for trusting our team with your service needs.

April 18, 2025

Runs beautifully! So smooth and soft. Thank you so much! I enjoy driving my car More

by sher.image
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Apr 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It’s fantastic to know your ride feels smooth and soft every time you hit the road! Thanks for sharing—you’ve made our day. Enjoy every drive in your Honda, and don’t hesitate to swing by if there’s anything we can do to keep it running beautifully.

April 18, 2025

It was worth my appiontment of the 2 recall and at the same time Service maintainance . Good customer Service . More

by flores_moninaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
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Apr 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad your recall and maintenance appointment was worth the visit! Delivering good customer service is always our goal, and your feedback lets us know we’re on the right track. Thanks for trusting us with both your recall work and routine service.

April 18, 2025

Cerritos Honda Norm Reeves Is always professional and helpful with any of my car needs! I regretted buying my car after I began having it serviced in my hometown at Ocean Honda in Whittier. It’s so conv More

by ptl4everandenveholzbvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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Apr 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear that we could deliver the type of customer experience you deserve, and are grateful that you came so far to visit us. We truly appreciate your time and kind rating. If you do ever find yourself in need and are able to come out our way, we'd be happy to help you again.

April 18, 2025

Good job wish we have some free coffee or any kind of water anyway keep the good job…. More

by raul_quizzonnnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you recognizing our team’s efforts, and we hear you on the coffee and water! We’ll discuss this with our team. Thanks for the encouragement, and we hope to deliver an even better experience next time.

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