Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,039 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,039 reviews

March 28, 2025

Friendly, professional and well informed employees. Ease of obtaining appointments. Joseph Vargas explained all services and answered all of my questions. More

by Ajoneslkwd4
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas, Service Department.
Report | Print
Mar 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, thanks for taking the time to share your experience with us. We’re pleased to hear that Joseph Vargas provided all the details you needed and made scheduling your appointment a breeze. We look forward to serving you again whenever the need arises.

March 28, 2025

oil change #1 = someone scratched my car and they helped me paint a little over it.. does not look the same 😍😍😍😍 oils change #2 = screws came off and the bottom of my car came off 😍😍😍😍 fixed for More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
they know who they are and Sabrina is aware
Report | Print
Mar 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It is important to us that all customers receive the top-notch care they deserve, and we are concerned by your review. Please reach out to me directly so we can learn more and discuss a potential resolution. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

March 28, 2025

Great customer service. Appreciate Joseph he was very helpful . Making services easy and quick. Thanks More

by jessicareyess562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph V
Report | Print
Mar 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review, Jessica! We’re glad that Joseph made your service visit smooth. We truly appreciate your feedback and hope to make your next visit just as easy and quick.

March 27, 2025

Terrible service advisor Kept my CRV for recall rpaie for 3 hours and didn’t even took the car inside. Very rudely asked me to ignore my scheduled appointment and I took my car back. Don’t even go there More

by ramu__miryala
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Mar 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It's concerning to see your review, as this does not sound like the experience we strive for. Customer satisfaction is important to us, and we'd like to speak with you further so we can make things right. Please contact me at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

March 27, 2025

Jesus was extremely helpful in the buying process. No pressure and knowledgeable of the process. He did everything I asked of him. Pleasant experience More

by randriacchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It was an honor to help you find your new car! We'll tell Jesus about your kind review—we just know it'll brighten his day! Thank you so much, and if you want to come back for service, we have an online appointment request tool you can use.

March 27, 2025

Jerry was the best salesman to support my transactions completely go smooth what I needed it. More

by bbrian1218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

This is lovely, Brian! Jerry loves what he does, and we're thrilled he could make the road to your next vehicle feel smooth. Thank you! Your feedback motivates us to continue delivering outstanding service every day.

March 27, 2025

Service was excellent ! This would be my 5th car purchase with norm reeves Honda of Cerritos!! More

by rachelledaniel84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What an honor it is to have amazing customers like you coming back time and time again! We look forward to helping you with your 5th car purchase and, hopefully, many more. Thank you, and make sure to check out our offers to see if something there interests you.

March 26, 2025

This place gave me exceptional service with great customer service. I recommend everyone to go there. More

by WILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thah Sabatier
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much! Please tell your family and friends about us - we could always use more great customers like you!

March 26, 2025

It was Good and fast service and I like it best service Good attention and More

by mdecr3871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's awesome to hear! Thank you so much for sharing your feedback. We're glad that our commitment to timely, attentive service came through.

March 26, 2025

This dealership was professional, courteous, and kind. They listened to my requirements and worked out a deal based on that. More

by darpan_tandon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spall Tanvir
Report | Print
Mar 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're always proud when our team delivers a personalized deal! It's great to hear from you about your experience. When you next require service, we'd love to see you again, whether it's for an appointment or Express Service.

1
2
3
4
...
1004