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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,821 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,821 reviews

November 08, 2025

Work was done but wasn't really rechecked needing to come back immediately after just leaving the place because the car died close by More

by Rc24
Recommend Dealer
Yes
Employees Worked With
George
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Nov 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there! We're pleased that your visit was mostly positive, but we apologize for the issues you experienced after your visit. Please reach out to us if you have more questions or require further assistance. Your satisfaction matters to us!

November 07, 2025

Honda fit has been got excelled service like always manny sanchez does excelled service the dealer thank you like always More

by richardvmadrid535311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny sanchez
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Nov 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Manny and the team clearly know how to keep your Fit running like a pro racing machine. Thanks for trusting our team, Richard! We'll be here for all your future needs.

November 07, 2025

Good service Done Good service and also they have a good stock on the vehicles More

by fonso1975
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna Yim
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Nov 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

A full plate of good service and a stocked selection? Sounds like you hit the all-you-can-drive buffet! Thanks for coming hungry for options. We’re glad you left satisfied.

November 06, 2025

Michael Barr was great! Super helpful and made everything easy from drop off. The adjoining team also made things smooth for pick up More

by tamashiro.jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Nov 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jamie, your visit was a first-class journey from start to finish! Michael and the team are thrilled to be your guides through smooth drop-offs and seamless pick-ups. Safe travels on the road ahead!

November 06, 2025

I’ve been coming here since I purchased my car over 2 years ago. I’ve had maintenance done on my vehicle with no issues. Many of the recommendations from the service agent are taken and considered. Also More

by shadcrono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Nov 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Sounds like you and our team have been in sync under the hood! We’re glad to keep your car running smoothly and your questions answered with precision-tuned care. Thanks for keeping us in your service rotation!

November 06, 2025

I asked for a price quote and ended up getting the car at a good price More

by octavio.snts007
Recommend Dealer
Yes
Employees Worked With
Raymond Tabatabai
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Nov 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Mission: Find the right car at the right price, completed! Glad Raymond and the team helped you seal the deal faster than a movie spy chase. Enjoy the ride, Agent Octavio.

November 04, 2025

Thanks Norm Reeves for your good service towards my motor. I appreciate your good work . Mainly your good staff that help me put my motor in order. They have good aproch and good manners Thanks and G More

by hobodoziieess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your motor’s found its groove again, and we’re thrilled to have helped tune it up! Thanks for the kind words and the applause for the team’s performance. We appreciate you choosing Norm Reeves Honda Cerritos and look forward to seeing you again.

November 04, 2025

Trash I wanted a service done, and it wasn't The wait to pickup my car was more than 15 minutes More

by rude90806
Recommend Dealer
No
Employees Worked With
Thanh Sabatier
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Nov 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, thank you for your feedback. We’re sorry to hear about your wait and that your service wasn’t completed as expected. We want to get this corrected and make the process easier for you. Please reach out to us at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

November 04, 2025

First service was bad! Lights still on! They forgot to reset ! I need to go back just to reset. Waste of gas and time More

by Paul_penas
Recommend Dealer
No
Employees Worked With
Rodriguez
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Nov 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Paul, we appreciate you sharing your experience. We’re sorry your service visit didn’t go as smoothly as expected. We’d like to make this right and ensure the lights are properly reset. Please get in touch with our team directly, and we'll ensure everything is as it should be. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

November 03, 2025

Fast service and the personal is very helpful. I am looking forward to continue my car service with Cerritos Honda. Thank you !🙏 More

by psosaa.70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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Nov 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Every visit should feel this easy and enjoyable! Thanks for letting us help keep your car in top shape. We’re ready for the next round!

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