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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,742 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,742 reviews

September 22, 2025

Excellent service! Everyone at this store is consistently professional, attentive, and truly goes above and beyond. More

by timmery.richie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina ortega
Sep 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Sounds like the whole crew played like champions: professional teamwork, attention to detail, and going above and beyond like it’s overtime. We’re glad you got the win! Thanks for cheering us on.

September 22, 2025

Brian, is amazing he goes above and beyond for you to make sure you have a pleasant experience and even checks in to see how you are! Thank you Brian keep up the outstanding work More

by Matthews.donald55
Recommend Dealer
Yes
Sep 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Brian knows how to keep the good vibes going! Sounds like he brought the confetti, balloons, and follow-up calls to make your experience a real celebration! We’ll make sure he keeps the party energy alive for every guest. Thanks for sharing the spotlight with him!

September 21, 2025

A very special thank you to Jerry! ! He was so responsive and understanding to my situation. I needed a car ASAP, and he got me the car that I needed in record time. Not only was he pro More

by Burtt.Cameron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Wong, ray
Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Cameron, that’s exactly the kind of outcome Jerry aims for. It's great to hear he was responsive and insightful from start to finish. Getting you a car in record time and a solid trade-in value is what we love to do. Thanks for the strong recommendation.

September 21, 2025

I used the Costco Auto Program and was sent contact details on Norm Reeves of Cerritos. They followed up with an email and phone call. I talked to Phil Byrd and got a couple of questions answered. I sa More

by mywae48
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Byrd
Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for bringing your grandson in and for the thoughtful review. Phil aims to make buying simple and transparent, and we are glad the process felt straightforward and fair. We appreciate your kind words.

September 21, 2025

Susanna was the best ! ! very nice and helpful ☺️ got to drive off with a great car ! More

by lizzz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Amazing to hear Susanna paired you with the right car and a smooth handoff. We are grateful for your kind words and thrilled that you left smiling. Thanks for the recommendation.

September 21, 2025

Took 31 minutes longer than expected , I was very dissatisfied with the service department.Thank You More

by neeshakelley5311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Waiting longer than expected is frustrating, and we understand your feelings. We hope to deliver a faster experience during your next visit to see us. Thanks for your patience, and please reach out if there's anything else we can help you with. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

September 20, 2025

Me gusta tienen un excelente servicio Tudo bien muy buenas instrucciones Muy educados todos a la hora de resivir el vehículo More

by Norbertorendon
Recommend Dealer
Yes
Employees Worked With
No recuerdo
Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Nos alegra que su servicio haya sido excelente. Es un objetivo muy alto que queremos alcanzar. Gracias por compartir su opinión y, por favor, vuelva pronto.

September 20, 2025

The whole family was a loyal customer of Norm Reeves Superstore Cerritos. We are always had an amazing experience with Christy Nuval everytime we trade in our cars. Christy’s customer service was outs More

by Emaron04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Looks like two happy customers! So glad Christy has been such a consistent support for your family over the years. Her attention to options and going above and beyond is exactly what we strive for. Thank you for sharing your experience and for trusting us each time.

September 20, 2025

Great service, Ramiro best tech , great customer service, fast service , I’m very pleased this place is the best for your Honda More

by Cecilianeuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

So happy to hear you had a speedy and friendly experience, and that Ramiro stood out as a top tech. Your satisfaction means a lot to the whole team. Thanks for recommending us.

September 20, 2025

Always get great service. Robert is always very attentive and helpful. Will continue to go back More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service department
Sep 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

There’s a rhythm to great service and Robert plays it perfectly: attentive, clear, and steady. Knowing you’ll keep returning shows us we’re getting the tune right. Count on us to keep that same helpful beat, Vanessa!

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