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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,771 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,771 reviews

December 29, 2024

I wanted to let you know how amazing Albert was during my recent purchase of my Honda Civic Sport. He went above and beyond to make the car-buying experience smooth and enjoyable. He was incredibly knowledge More

by hectorj896
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi Hector, Thank you for sharing your wonderful experience with Albert! It’s fantastic to hear how his knowledge, patience, and attentiveness made your Honda Civic Sport purchase so enjoyable. Albert’s commitment to ensuring his customers feel confident and cared for truly shines through, and we’re proud to have him on our team. Your kind words mean so much to us, and we’ll be sure to share them with Albert. Enjoy your new Civic Sport—it’s a fantastic choice!

December 29, 2024

Great customer service and made the whole process very easy and quick. Overall great experience getting into a new car! More

by marshanadel2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled that you had a smooth experience with us! Thank you for choosing Norm Reeves Honda Superstore Cerritos and congrats on your new vehicle.

December 29, 2024

Very busy, sloppy work. I’m been coming here since 1998 and it makes me sad to think I have to go somewhere else. I’m just not satisfied. More

by allou72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t think I’ve worked with any of these people.
Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're sorry to hear that you were disappointed by your recent experience. I'd like to discuss what happened with you in more depth and identify a potential solution. Please reach out at your earliest convenience. Thank you, and we hope to regain your trust. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 29, 2024

Hossain is very helpful. I’m glad to be able to receive his help to find my new car. More

by leanhusa2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the nice words for Hossain. Thank you for your review, and we look forward to assisting you again in the future.

December 29, 2024

I really appreciate the help and patience my saleswoman Carmen Zamudio exhibited during my car buying experience. She was very informative and knowledgeable about my Hybrid CVR. I am super excited about my More

by Arlina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmen Zamudio
Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on the new Honda CR-V Hybrid, Arlina! We hope that its modern technology and impressive efficiency improve all your drives. Carmen was pleased to help you and if you have any other questions, please reach out to us online or by phone.

December 29, 2024

My husband and I purchased a used Honda Pilot a few weeks ago and are just so happy with our purchase and our experience. Andrew helped us from start to finish in finding the right vehicle for us. We never f More

by chrissykats713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on the used Honda Pilot! It's an excellent choice and will surely be a reliable addition to your family's travels. On behalf of Andrew, Murat, and all our team, thank you for choosing Norm Reeves Honda Superstore Cerritos.

December 28, 2024

We bought a car from this dealership our sales person was Kash Varzandeh that was an amazing experience thank you Kash and Norm Reeves Honda cerritos More

by Sage Mo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kash Varazandeh
Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Sage, thank you for choosing Norm Reeves Honda Cerritos and for sharing your experience with Kash! We’re delighted to hear that he made your car-buying process smooth and enjoyable. Kash’s commitment to exceptional service is something we’re proud of, and we’re glad he exceeded your expectations. Congratulations on your new car, and we hope you enjoy every mile!

December 28, 2024

Norm Reeves Honda Cerritos has great customer service. But no one like Francisco Garduño. He was very transparent with us upon arrival. He answered all of our questions without hesitation. We liked the fa More

by mybrtz3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your fantastic experience with Francisco! We’re thrilled to hear that his transparency stood out and made your daughter’s car-buying process so enjoyable. Francisco takes pride in providing exceptional customer service, and it’s clear he hit the mark for you. Your recommendation means the world to us, and we’ll be sure to let Francisco know how much you appreciated his help. Congratulations on your daughter’s new vehicle!

December 28, 2024

I have been a loyal customer of Jose Sanchez for many years and have purchased over 10 cars from him. Jose’s dedication, professionalism, and exceptional customer service are unmatched. He consistently g More

by Evettemichellee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Wow—thank you for your unwavering loyalty and for sharing such glowing feedback about Jose! It’s clear his dedication, professionalism, and personalized care have made a lasting impression over the years. Helping you find the perfect vehicle time and time again is a testament to the exceptional service we strive to provide. We’ll make sure Jose knows how much you value his efforts. Thank you for your continued trust in us, and we can’t wait to assist you with your next car-buying journey!

December 27, 2024

Great experience and great value - thank you Ty and staff. Excellent all-around experience and value. More

by nwg358
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It was such a pleasure to help you during your recent visit! On behalf of Ty and all our team, thank you for choosing Norm Reeves Honda Cerritos. See you soon!

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