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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,395 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,395 reviews

June 14, 2025

Save you self time and money and purchase elsewhere. The financine department is ridiculous very disappointed. I waited 5 1/2 hours to purchase my car i did not get out of there until 11:00pm. My sales More

by lillyy15917
Recommend Dealer
No
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to provide your feedback. While we are happy to hear our sales team took care of you, we are concerned by your review and regret to hear about the length of your wait. Please contact Kevin Harris, Customer Relations Manager, at 562-345-9100 or kharris@normreeves.com and we will be happy to speak with you further about your visit.

June 14, 2025

Professional and explained issues clearly Norm Reeves is my go to for all my Honda related repairs More

by L.Villareal
Recommend Dealer
Yes
Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to see that 5-star rating—thank you! Our goal is to make your service experience as easy and efficient as possible. Don’t be a stranger—your next visit is just as important as the last!

June 14, 2025

Outstanding Car Buying Experience! . I recently purchased our 4th vehicle from here Norm Reeves Honda Cerritos, and I’m always Thankful to Devon Fields for always helping us with our dr More

by Rlarry0806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing storied like yours! It goes to show that our commitment to excellent customer service and easier car buying is going a long way. Devon and the rest of the crew want to congratulate you on your FOURTH car through us! We look forward to hearing all about your adventures!

June 14, 2025

My service visit was perfection . From checking in the car in the service drive to speaking with my service advisor George Raygoza and getting my parking brake serviced same day . More

by castillo.luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Raygoza
Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We really appreciate the glowing review! Our service team works hard to keep your visits smooth and stress-free. We’ll be ready to help again whenever your vehicle needs attention.

June 13, 2025

Thank you to Norm Reeves Honda Superstore Cerritos! Mainly want to thank RJ himself for helping us after we spoke with Ray. EJ deserves the round of applause for the professionalism and kindness! Espec More

by dani3554
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Tabatabai
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EJ
Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Five stars? You just made our day, RJ especially! It was a pleasure working with you, and we hope your vehicle is treating you well. Come back anytime—we’ll be ready with a smile.

June 13, 2025

The service advisor was very knowledgeable, helpful, try his best to solve the problem of my van. I was able to get my van back as soon as possible. Thank you Mr Ruben. More

by hawfrancisco7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RUBEN MARQUEZ
Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the 5 stars! We’re glad our service team hit the mark for you and your van. If there’s anything more we can do, just give us a shout—your satisfaction means everything to us.

June 13, 2025

excellent service from Jonathan Romero and excellent service from the honda mechanics team, thank you More

by gabriiel7251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the 5 stars! We're thrilled to know you had a great experience with us. If you ever need anything—big or small—we’re here to help. Hope to see you again soon!

June 13, 2025

Hes very helpful and great at his job he is always professional and insightful. Every time i come in I request his assistance More

by whiteamber09
Recommend Dealer
Yes
Employees Worked With
Leo
Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you stopped by and even happier to see those 5 stars! It means the world to our team. Don’t be a stranger—your next visit is already on our calendar (in spirit).

June 13, 2025

Poor srvc frm Aaron Perez. His attitude of no care, no empathy & indifferent towards waiting customer were in full display on 6/9/25. I came in 9:38am, was told that it will ta More

by felissapallmaz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Perez
Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We regret to hear about your experience at our service center with your Pilot. We aim for streamlined and precision service, and are disappointed you experienced anything less. Please reach out to Kevin Harris, Customer Relations Manager, at 562-345-9100 or kharris@normreeves.com so we can assist you further.

June 12, 2025

Friendly and welcoming service department. Explained everything done to my car very clearly. Great experience. More

by formssmolly
Recommend Dealer
Yes
Employees Worked With
Na
Jun 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're so glad that your experience went so well! Thanks for letting us know. Reviews like yours help us continually strive for the best every day, and we appreciate you.

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