Norm Reeves Honda Superstore Cerritos

Jose Magana is a real professional and super helpful person, friendly he was been my sale person for years , he make us feel like family. Thank you Jose person, friendly he was been my sale person for years , he make us feel like family. Thank you Jose More

The representatives are great and the mechanics do an assome job on the automobiles you gots to be pleased assome job on the automobiles you gots to be pleased More

She’s a A great worker and give you all the information you need, and really. I’m helpful. you need, and really. I’m helpful. More

Joanathan made my experience completely positive. Customer service was on point! I will request him every time I go for service. Customer service was on point! I will request him every time I go for service. More

Made an appointment. Got there a little early. Person on the phone said it would be an hour. The service writer said it would be 2 hours when I got there. 2 hours later m Got there a little early. Person on the phone said it would be an hour. The service writer said it would be 2 hours when I got there. 2 hours later my car was next. Meaning the car in front of mine (I saw my car and the one in front) went first. Different guy tells me it’s going to be 45 minutes more when I asked about my car. When I asked what the point of the appointment was, his response was, so that I didn’t wait all day. Told him get my car, and I left. Wasted 2 hours for nothing. TERRIBLE CUSTOMER SERVICE. More

Staff was friendly. Lobby was clean, offering complimentary coffee/tea, plenty of places to sit, work, eat and lounge. Bathroom was also clean and stocked. My car was al Lobby was clean, offering complimentary coffee/tea, plenty of places to sit, work, eat and lounge. Bathroom was also clean and stocked. My car was also ready before time it was promised. Happy with this dealership overall. More

Would have been nice to have a ride for a recall that was not my fault! not my fault! More

Mr. D.Pork is an asset to your establishment. He's professional,honest,engaging,thorough,foward thinker & not pushy. We'll be sharing his name and your establishment with family, friends, co-workers,v professional,honest,engaging,thorough,foward thinker & not pushy. We'll be sharing his name and your establishment with family, friends, co-workers,veterans, and community members. Thank you, Mr. D. Pork for "all" that you continually do. All rise...now clap 👏 👏 👏 👏 More

Honda always takes good care of my car and it’s not a horrible amount of wait time. My last visit I had to return immediately after my service because I still had a problem with my tire, but Honda made i horrible amount of wait time. My last visit I had to return immediately after my service because I still had a problem with my tire, but Honda made it a priority to fix and double check for any mistakes. They took care of any problems I had. Thanks Honda! More

Very patient with the transactions. Everything went smoothly! Even she was really busy that day she was able to give her full attention and was able to explain everything thoroughly. Hi Everything went smoothly! Even she was really busy that day she was able to give her full attention and was able to explain everything thoroughly. Highly recommend to friends and especially to families! More