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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

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Employees
Reviews
Vehicles
4.5
9,803 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,803 reviews

February 01, 2025

Our recent car buying experience at Norm reeves cerritos was absolutely fantastic! Christy Nuval was incredibly helpful, knowledgeable, and patient throughout the entire process, ensuring we found the perfe More

by Ilocanocouple
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2025

Paco helped us out and gave my mom the car she wanted. He’s super helpful and assisted us with all our questions. Recommend him for anyone anytime More

by Adrian Rosales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your mom's new Honda, Adrian! We're thrilled that Paco gave you the assistance you needed to get behind the wheel. Thanks so much, and please let us know when you're ready for your first service appointment!

January 30, 2025

The people were great. Answered all of my questions. The only bad thing I can say, if it’s a bad thing there wasn’t complimentary coffee.. honestly that was the only dis More

by ma_hayes2000
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new Honda! We appreciate you bringing up the lack of complimentary coffee, and we will keep this in mind as we make improvements. Thanks so much, and we hope to see you at your first service appointment!

January 30, 2025

Great customer service! Our sales rep Meysam was absolutely amazing and wonderful and took great care of our needs for a car. Process was smooth and easy. Extremely happy wi More

by annmariefinlay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda Prologue, AnnMarie! We're so excited for you! Please feel free to contact our dealership if any questions arise with your new EV. We appreciate the positive feedback for Meysam. Thank you for stopping by, and we hope to see you in the future!

January 30, 2025

The service department provides excellent service but your lines are long. This is the I could give a perfect five-star score. More

by les_brown101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback on your recent service visit for your Honda, Les. Your feedback will help us to improve our services, including finding out how to reduce the delays in receiving service. We do have an Express Service program if you're in a rush. Thanks for sticking with us, and we hope to provide you with a five-star experience next time!

January 30, 2025

Our experience with the technicians and the rest of the team has always been a wonderful experience explain everything to the detail and fast service, very happy More

by Analy
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz service department
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Jan 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We value your loyalty! It's so nice to hear that you've had such good experiences with our service team. Thanks so much, and please let us know what else we can do for you!

January 30, 2025

I found it’s better to go get service after lunch time. I didn’t wait that long for my oil change. The service is great and I will continue to come here for my car services. More

by arafit1505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you sticking with us and discovering the best time to schedule Honda service! Thanks so much for giving us your business, and we hope to serve you in the future. Remember that you can schedule your appointment online when it's convenient for you.

January 29, 2025

The most reliable Honda dealer out there! That’s why I have been going to them(Phil Byrd) for the last 13 years with around 15 cars. More

by shahidquraishi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We appreciate your loyalty to us and Phil with the purchase of 15 cars and 13 years partnering with you. Please let us know what we can do to make your next visit a five-star experience. Thank you!

January 29, 2025

Great deals on great cars, easy to work with, helpful, and got it done for us! More

by Jenfwong819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spall Tanvir
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Jan 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Jen! It sounds like all the elements came together for a satisfying experience. Thanks for stopping by, and please reach out to us when you need your first service appointment!

January 29, 2025

Coming to this location I have the best advisor and best service. All my questions are always answered More

by lopez_nat127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
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Jan 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That makes us so happy that you've had such great experiences with our service advisor and the service that your Honda received! It's our goal to satisfy customers and make sure that they're well-informed. Thanks for choosing us, and remember that we also have Express Service if you're in a rush!

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