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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,127 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,127 reviews

May 02, 2025

Great service! Went browsing wasn’t sure about which model to get and ended up driving home with one. More

by vero080175
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

This dealership have polite, well inform employees, who has always make me feel relaxed and comfortable. More

by s_dromero63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Pacheco
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Everyone was friendly and eager to help. Technically, the services were great. Two issues: (1) tires weren't calibrated and (2) they forgot to replace the tire hose cap on one of my tires. H More

by AMPM1
Recommend Dealer
Yes
May 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, thanks for taking the time to leave us a review. We're glad that our team was friendly and helpful, and we'll make a note of your constructive feedback. We hope to deliver a 5-star experience the next time you visit!

May 01, 2025

Dealer is busy. Customer service is pleasant. Always availability for service appointments. Could improve in service wait time. More

by LtPerez
Recommend Dealer
Yes
Employees Worked With
Julie
May 01, 2025

I love norm reeves in Cerritos. Service agents are always straight to the point as a woman I always feel intimidated going in since I am scared of being upsold for more stuff. Thank More

by janice_avilees
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
May 01, 2025

very helpful and answered all questions that were asked and very nice as well , immaculate service! More

by jazmin
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Service Department was very helpful. Explained that my vehicle is due for alignment. The service was fast. More

by rolandcrutaquio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 01, 2025

Always a pleasure going to Norm Reeves Honda Superstore Cerritos Service was thorough and informative More

by ktine
Recommend Dealer
Yes
Employees Worked With
George Juarez
May 01, 2025

Me and my husband has been dealing with Christy since last year when we first moved to California and needed a car, and let me say she has done one and again 2nd time the Greatest job of getting our fami More

by Pepelele & Juan
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Jorge explain to me what the issue was with my vehicle and answered any questions I had. Good customer service More

by María Vega
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jorge
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