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Norm Reeves Genesis of Cerritos - Service Center
Cerritos, CA
355 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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355 Reviews of Norm Reeves Genesis of Cerritos - Service Center
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September 24, 2024
Staff is very professional and kind. The facility is very clean and accommodating for waiting customers The facility is very clean and accommodating for waiting customers More
by edwardlee1390
Verified CustomerEmployees Worked With
September 22, 2024
The service staff is always pleasant and helpful. I had a concern about a recent recall and took the car back in for service and they verified all was okay. I had a concern about a recent recall and took the car back in for service and they verified all was okay. More
by Bigdub132
Employees Worked With
September 21, 2024
Although the service took so long their service was great. I hope they have more parts in warehouse for saving service time. great. I hope they have more parts in warehouse for saving service time. More
by Swhong65
Employees Worked With
September 20, 2024
Very sweet and patient. Explained the service or recall with lots of details . Car was given back on time and loved that she had the loaner ready and super clean. I always l Explained the service or recall with lots of details . Car was given back on time and loved that she had the loaner ready and super clean. I always look forward for a cup of coffee or 2. Thank you!!!! More
by Lissettenajarro
September 20, 2024
My wife was the one who took the car in, but I delt with the service people by phone and text. I was very satisfied.. the service people by phone and text. I was very satisfied.. More
by Dave.Monson
Employees Worked With
September 20, 2024
It was a great experience. However they wanted to do a brake fluid replacement and fuel line clean out… my car only had 23000 - so we decline the extra service. However they wanted to do a brake fluid replacement and fuel line clean out… my car only had 23000 - so we decline the extra service. More
by Leigh Zimmerman
Employees Worked With
September 19, 2024
Kyle Predmore was exceptionally good with his advice about my vehicle. Kyle delivered my car back to me in a timely manner. about my vehicle. Kyle delivered my car back to me in a timely manner. More
by Normanandnorman4
Employees Worked With
September 19, 2024
Kyle is the best one services he explained very carefully and happy with his services pick up and drop me off for get my car Thank you Kyle! and happy with his services pick up and drop me off for get my car Thank you Kyle! More
by seanly45
Employees Worked With
September 18, 2024
Service was done on time and correctly Loaner car was ready, and I returned ot same day ready, and I returned ot same day More
by Blancoedward324
Employees Worked With
September 18, 2024
Terrific reception from Mariela and very knowledgeable. Felt very well taken care of. A little far from me but worth the effort. Felt very well taken care of. A little far from me but worth the effort. More
by Traveldennis
Employees Worked With
