Norm Reeves Ford Superstore

I took our 2017 Ford Explorer to Norm Reeves Ford for 2 service recalls and to have the two battery terminal clamps replaced as they had extensive corrosion. Norm Reeves service charged me $476.00 (2 1/2 h service recalls and to have the two battery terminal clamps replaced as they had extensive corrosion. Norm Reeves service charged me $476.00 (2 1/2 hours labor) to replace the two battery terminal clamps. You draw your own conclusions More

Excellent service! Thank you for being honest and helpful. Drove 50 miles, but worth the service! Thank you Carlos. Dealers in the IE should take some notes!! helpful. Drove 50 miles, but worth the service! Thank you Carlos. Dealers in the IE should take some notes!! More

David palito has always help me every time I bought a car he makes it so simple for me to do so he treats me with respect as I treat him with respect he not only sales me cars I consider David my friend he makes it so simple for me to do so he treats me with respect as I treat him with respect he not only sales me cars I consider David my friend More

Went for front end alignment. Tony was great kept me updated until it was dine. Great job! Thank you my Escape now drives straight down the road updated until it was dine. Great job! Thank you my Escape now drives straight down the road More

GREAT SERVICEPROFESSIONAL STAFFCINDY WAS FANTASTIC.I GREAT SERVICE PROFESSIONAL STAFF CINDY WAS FANTASTIC. I scheduled an appointment, when I arrived I was greeted immediately my car was serviced & wa GREAT SERVICE PROFESSIONAL STAFF CINDY WAS FANTASTIC. I scheduled an appointment, when I arrived I was greeted immediately my car was serviced & washed on time & was ready when I arrived. Thanks great job. More

Great service. Jose Torres really went out of his way to take care of my vehicle and communicated with me every step of the way. take care of my vehicle and communicated with me every step of the way. More

This was my 3rd new vehicle purchase at Norm Reeves Ford in Cerritos. The overall experience from beginning to end has been really smooth and simple. From Sales to Service, they do a great job at this Dea in Cerritos. The overall experience from beginning to end has been really smooth and simple. From Sales to Service, they do a great job at this Dealership. Jason and Benjy were great to work with! More

Norm Reeves Ford team is very easy to work with. Finance is very informative and the sales process was an ease. After the sale they are still available and they go over the vehicle with you. is very informative and the sales process was an ease. After the sale they are still available and they go over the vehicle with you. More

Easy to schedule oil change, fast service, and amazing customer service! Thank you so much for a great experience! I will be back soon! B customer service! Thank you so much for a great experience! I will be back soon! B More

Me and my boyfriend we go this dealership on Sunday Dec 13,2020 we but a new we both very happy with sale man and finance guy they service us very good Thank you 13,2020 we but a new we both very happy with sale man and finance guy they service us very good Thank you More