
Norm Reeves Ford Superstore
Cerritos, CA
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2,225 Reviews of Norm Reeves Ford Superstore
I signed for a world-class inspection. I got my car back still feeling unsafe to drive it. Dealer gave me 0 feedback on how my car can be fixed still feeling unsafe to drive it. Dealer gave me 0 feedback on how my car can be fixed More
Joseph was en excellent rep he was very helpful and did an amazing job. He made it very easy and fast for us to get the vehicle we wanted an amazing job. He made it very easy and fast for us to get the vehicle we wanted More
Ford superstore is the place to buy a new vehicle. Jorge Velazquez is number one. Found us the best vehicle, got us the best deal and got us on the road. I would definitely recommend to all my friends and f Velazquez is number one. Found us the best vehicle, got us the best deal and got us on the road. I would definitely recommend to all my friends and family to buy from this location and from Jorge. love my new transit!!!!! More
We had the best experience. Our salesperson was professional, accommodating, timely, with a personal touch. My husband and I are very pleased with the transaction. My husband and I would like t professional, accommodating, timely, with a personal touch. My husband and I are very pleased with the transaction. My husband and I would like to give a shout-out and special thank you to Carlos Lopez of Norm Reeves Ford Dealership of Cerritos Auto Square for a very smooth and professional transaction! Thank you to their Staff and a Very Happy New Years! More
The reason that I patronize this Dealership is Mike O'Connor. Mike O'Connor is great. When Mike leave I will find a Dealer closer to my home. O'Connor. Mike O'Connor is great. When Mike leave I will find a Dealer closer to my home. More
When I called to set an appointment I was thanked for my continued business. That always makes me feel good. I was able to set the appointment for that same day to have my battery replaced. The total cost q continued business. That always makes me feel good. I was able to set the appointment for that same day to have my battery replaced. The total cost quoted was what I paid and it was cheaper than another lical Ford dealer. Communication was good theoughout the process and I was in my way after 1.2 hrs. Thank you! More

I thought it would be impossible to help my son finance a good relatively new used car - he lives in LA while his mother and I live in Massachusetts. I was proved wrong! ... by the excellent customer service good relatively new used car - he lives in LA while his mother and I live in Massachusetts. I was proved wrong! ... by the excellent customer service provided by Manny Sandoval in sales, Benjy Brown in finance, and Manager Jesse Martinez, who answered a few last minute concerns). Manny stewarded the whole process patiently despite numerous calls from both parents ( I was a bit of a pest along the way ( due to the 3000 mile difference in locations)). Manny was professional, as well as amicable throughout. The same can be said for Benjy Brown in finance,and Jesse Martinez, in management. Based on my experience, I highly recommend working with these three at Norm Reeves Ford. Good people and a good company. More
i was dissapointed to have the manager tell me to push my car to the street. when i had confidential information in my Microsoft Brain in my Ford Fusion 2013 Black. its in my Driveway.. if someone wants to car to the street. when i had confidential information in my Microsoft Brain in my Ford Fusion 2013 Black. its in my Driveway.. if someone wants to step up i need to get it towed from this house in Downey, CA 90241.. The nicest thing Sean paid for my UBER Drive Home! More