Norm Reeves Ford Superstore

Great selection of cars and trucks Friendly and helpful staff. Follow up to make sure you are satisfied. helpful staff. Follow up to make sure you are satisfied. More

Great service, the employees are welcoming and knowledgeable of the services that they are offering customers knowledgeable of the services that they are offering customers More

I had the best experience to purchase in the car thanks to Amir Hesam, Malekian , Kia, and Adam to Amir Hesam, Malekian , Kia, and Adam More

Service appointment went smoothly. Dropped off car and got a rental. Rafael gave me an expected completion time but it was ready earlier than expected. Great service. Dropped off car and got a rental. Rafael gave me an expected completion time but it was ready earlier than expected. Great service. More

I purchased my car from Norm Reeves Ford Cerritos and have always brought it in for servicing at this location. I’ve always been happy with the service I’ve received. This time was especially significa have always brought it in for servicing at this location. I’ve always been happy with the service I’ve received. This time was especially significant, as I’m getting ready for a road trip, Richard Juarez was my service writer. Richard went over and beyond to accomplish the areas of concern and some other areas not known at the time of writing up my service report. Since time was of the essence, Richard made sure all service issues were completed so I could feel safe on my road trip. Thank you, Richard, for a job well done. More

Fantastic with all the credit going to Eduardo Milan! !! He goes above and beyond to give his customers the best service. Norm Reeves is my “go to” service dealer because of Eduardo. Thank you!!!! Pam !! He goes above and beyond to give his customers the best service. Norm Reeves is my “go to” service dealer because of Eduardo. Thank you!!!! Pam Hagan More

Went in for 'the works' service and added on brake flush and refresh fluid, took about 2 hours. and refresh fluid, took about 2 hours. More

Pulled into the dealership I was immediately greeted by Robert. He welcomed me and listened to what I was looking for. Test drive 3 broncos, selected the one I purchased. Amazingly easy and fast process Robert. He welcomed me and listened to what I was looking for. Test drive 3 broncos, selected the one I purchased. Amazingly easy and fast process. 5 star rating More

few months ago? I bought a used car at at this deal-ership. The sales person said the car had been mechanically inspected and deemed fit to sell on their lot. Less t I bought a used car at at this deal-ership. The sales person said the car had been mechanically inspected and deemed fit to sell on their lot. Less than 200 miles later, I was forced to spend a third of the purchase price to fix the power steering pump, tack snd pinion and front axles. During a subsequent call with the sales manager, he confirmed several items were overlooked when the car was inspected (per the service records). Due to their oversight I would be reimbursed. He said he would call me back in 24 hours. It's been 11 days and I have texted, emailed and left phone messages with no reply as of yet. I hope Norm Reeves does the right thing. More

Called and made an appointment for service. Dropped off vehicle with Crystal. They did the service and I picked up my vehicle. They did a great job. Dropped off vehicle with Crystal. They did the service and I picked up my vehicle. They did a great job. More