
Norm Reeves Ford Superstore
Cerritos, CA
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2,225 Reviews of Norm Reeves Ford Superstore
Awesome experience. Tony was great help and really made sure my parts for service came in quick. I was worried I would have to wait one month for my new camera but he made sure it came in 2 weeks. 10/10! sure my parts for service came in quick. I was worried I would have to wait one month for my new camera but he made sure it came in 2 weeks. 10/10! More
Service is fantastic! Cindy at Lincoln was the best and has great Customer Service! Highly recommend this dealership. Left our car early for service and 1.5 hours later it was ready. Car was washed and ser has great Customer Service! Highly recommend this dealership. Left our car early for service and 1.5 hours later it was ready. Car was washed and service was excellent. More
Bernabe was good with his attitude and assistance with the purchase. The rest of the people left a lot to be desired. In my opinion, there are far too many people that don't understand how to build a bu the purchase. The rest of the people left a lot to be desired. In my opinion, there are far too many people that don't understand how to build a business relationship. The service center has untrained people working there. The prep on my car was not good. The rear quarter panel was dirty, the interior had excessive armor all all over it, and the engine compartment was left with a heavy coating of wet armor all over most of the engine components. Yes, the technician just left the job undone. The amount of opposition with financing was inexcusable. Sadly, too many dealerships follow the same lousy protocol of how to deal with customers. Overall, the buying experience was terrible! Did you know that Bernabe was the 3rd sales person to work with me BEFORE I visited the dealership? Fortunately, Bernabe came in on his day off the assist with closing the sale and made sure that the issues I addressed with him regarding the car were taken care of. More
The service was good,Daniel was very helpful it was done in the time he said very friendly in the way he talk to the customers,only I can say thanks for the service in the time he said very friendly in the way he talk to the customers,only I can say thanks for the service More
Norm Reeves Service Department is a top notch organization. They made me feel welcomed and safe during my visit. Ivan was well prepared and explained every step thoroughly. Thank you Norm Reev organization. They made me feel welcomed and safe during my visit. Ivan was well prepared and explained every step thoroughly. Thank you Norm Reeves I’ll see you on my next visit! More
Fast & excellent service, I did everything on line and when we got there it only took 2 hours to get out with car fastest ever. This is our 4th car/truck with Ford and we’re very pleased. Thank you when we got there it only took 2 hours to get out with car fastest ever. This is our 4th car/truck with Ford and we’re very pleased. Thank you More

Desde que uno llega, es un trato excelente todos!!!Nos Desde que uno llega, es un trato excelente todos!!! Nos hicieron sentir muy agusto. Y eso fue muy importante para lograr nuestra nueva adquisicion. Desde que uno llega, es un trato excelente todos!!! Nos hicieron sentir muy agusto. Y eso fue muy importante para lograr nuestra nueva adquisicion. Muchas gracias a Norm Reeves Ford Superstore!!! More
Service representative Rafael Gonzalez was excellent went above and beyond to get me taken care of . Highly recommend Norm Reeves Ford . Thanks for the car wash . above and beyond to get me taken care of . Highly recommend Norm Reeves Ford . Thanks for the car wash . More