Norm Reeves Ford Superstore

It was another great service experience! Jose was very helpful. He answered all my questions. The service team got my car in and out in a timely manner!👍 helpful. He answered all my questions. The service team got my car in and out in a timely manner!👍 More

1st time taking my pre-owned vehicle in for service at Norm Reeves Ford and we had a great experience. They fixed the issue within hours. Rafael even came out and fixed the date setting after work was do Norm Reeves Ford and we had a great experience. They fixed the issue within hours. Rafael even came out and fixed the date setting after work was done on my battery. More

Outstanding staff helped resolve my issues and great comunication Ivan cruz took care of me through the whole steps of the way he deserves a raise ! comunication Ivan cruz took care of me through the whole steps of the way he deserves a raise ! More

Raymond was very kind and helpful when I brought my vehicle in for service and new tires. He searched for any discounts available and applied them and offered me transportation home so I didn’t have to vehicle in for service and new tires. He searched for any discounts available and applied them and offered me transportation home so I didn’t have to wait there. More

Rafael Gonzales made the service very easy and fast. Definitely satisfied with the service. The turnaround time was faster than I expected and I was able to get on with my day. Definitely satisfied with the service. The turnaround time was faster than I expected and I was able to get on with my day. More

Ivan Cruz was extremely helpful in aiding me with repairs and updates with my Mustang. He went above and beyond to further assist me by taking the initiative to create a line of great communication with my i and updates with my Mustang. He went above and beyond to further assist me by taking the initiative to create a line of great communication with my insurance company. He did everything in his power to make this transaction repair seamless and accompanied with exceptional customer service. I felt my car was in great hands because of Ivan's strong work ethic. Thank you, Ivan Cruz. I appreciate you. More

Tony was my representative maintained good communication rental car was provided all though not expected repairs appear to be correct totally pleased with my experience rental car was provided all though not expected repairs appear to be correct totally pleased with my experience More

Joseph was great. Knowledge and helpful. He ensured we had a nice buying experience. From the beginning to V the end he was there to B make sure we where getting the vehicle we wanted. had a nice buying experience. From the beginning to V the end he was there to B make sure we where getting the vehicle we wanted. More

We never felt pressured, everyone was nice, taking care to wear masks, keep everything clean, we really like the car, they made it a pleasant experience, we left happy . to wear masks, keep everything clean, we really like the car, they made it a pleasant experience, we left happy . More

just want to say that David Pollido was awesome. He was professional and helped me get the car I wanted with no pressure at all, I really liked that. I also wanted to thank the rest of the staff that helpe professional and helped me get the car I wanted with no pressure at all, I really liked that. I also wanted to thank the rest of the staff that helped me threw the process deal. God bless! More