
Norm Reeves Ford Superstore
Cerritos, CA
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2,225 Reviews of Norm Reeves Ford Superstore
Wonderful service. Sean, George and Hugo helped us out in every way possible. Very friendly staff. Wide range of selections in cars. Love my new Ford Bronco every way possible. Very friendly staff. Wide range of selections in cars. Love my new Ford Bronco More
Overall great service. However, even though I had scheduled my appointment (10:15am), the line to drop off cars for service was very long (over 1/2hr). I think cars with appointments should be prior scheduled my appointment (10:15am), the line to drop off cars for service was very long (over 1/2hr). I think cars with appointments should be prioritized and have a separate line for service. Everything else besides that was excellent. Thanks. More
Rafael was very attentive. He has a great disposition. I would definitely look for him for my next service. Very professional and polite service rep. would definitely look for him for my next service. Very professional and polite service rep. More
From the time I scheduled my service (online) to the time I picked up my vehicle, I have been satisfied. Rafael apologized for the wait time, but that wasn’t his fault. He made sure I had the proper accommo I picked up my vehicle, I have been satisfied. Rafael apologized for the wait time, but that wasn’t his fault. He made sure I had the proper accommodations, while I waited for my car. More
Great team at the dealership! Everyone was helpful and fast! I will recommend the dealership to others and continue my business with them. Thank you . fast! I will recommend the dealership to others and continue my business with them. Thank you . More
Miles is very professional. He answered all my questions and helped me with my purchase of a Ford Explorer. Thanks Miles for your great service! and helped me with my purchase of a Ford Explorer. Thanks Miles for your great service! More
Excellent service from Tony Ybarra. Kept me abreast of findings as his mechanic checked out problems I had with my car for servicing. Explained results to me. findings as his mechanic checked out problems I had with my car for servicing. Explained results to me. More
Great people that work great together. Jorge and Benjy put customers first and enjoy there jobs and the people that they meet. Thanks for everything Sincerely Lee and Glenda Thomas put customers first and enjoy there jobs and the people that they meet. Thanks for everything Sincerely Lee and Glenda Thomas More
Jorge and Manny has always made sure our expectations were met . Both very professional and pleasure doing business at norm reeves Ford. Possibility of purchasing another vehicle within year or so were met . Both very professional and pleasure doing business at norm reeves Ford. Possibility of purchasing another vehicle within year or so More
Service advisor Rafael Gonzales-moran gave excellent customer service. I really appreciated his response and concern towards my needs. He kept with each step along the way. customer service. I really appreciated his response and concern towards my needs. He kept with each step along the way. More