
Norm Reeves Ford Superstore
Cerritos, CA
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2,225 Reviews of Norm Reeves Ford Superstore
Great customer service and the process was handled quickly. I will definitely go back for future purchases and new car sales. Very professional operation. Satisfied customer quickly. I will definitely go back for future purchases and new car sales. Very professional operation. Satisfied customer More
Kept me informed throughout the ordering and delivery process. Paperwork process was quick and truck delivery was done in a safe manner. I felt safe doing business Norm Reeves Ford process. Paperwork process was quick and truck delivery was done in a safe manner. I felt safe doing business Norm Reeves Ford More
I came here to buy my first Ford SUV. My sales person David was nice. He made sure that we were on the same page the whole time and never surprised me. Great experience. I'd recommend this place! David was nice. He made sure that we were on the same page the whole time and never surprised me. Great experience. I'd recommend this place! More
Sean and his staff are awesome. They go above and beyond to make sure my car gets all the attention to detail it needs during my service. This was especially the case when they took our complaint seriously to make sure my car gets all the attention to detail it needs during my service. This was especially the case when they took our complaint seriously about the ride being off and sure enough the tire tread has a separation. They all get a five stars! More

Highly recommend Jason Great service and very helpful will definitely be back for my next vehicle don’t hesitate to come here and buy your next vehicle ask for jason will definitely be back for my next vehicle don’t hesitate to come here and buy your next vehicle ask for jason More
I am only giving the Dealer a 4. My customer service rep, Jose Torres, was great and I gave him a 5. But the Dealer needs to know that I waited 45 minutes from my appointment time to be seen. Then whe rep, Jose Torres, was great and I gave him a 5. But the Dealer needs to know that I waited 45 minutes from my appointment time to be seen. Then when I was checking out, someone went to get my car for me and they never told me where it was. I stood waiting for it for 10-15 minutes when I finally saw my car down the driveway. I went to the car and my keys were in it, plastic was still on the seat, paper on floor on driver side and work order still in the car. I thought that was terrible to not bring me the keys or tell me where my car was. I left. More
Daniel Sanchez was great to work with. There were a couple issues with my service visit that he took care of for me without making it an ordeal. Thank you for taking care of your customer. couple issues with my service visit that he took care of for me without making it an ordeal. Thank you for taking care of your customer. More
Excellent customer service! Listened to what I wanted and was able to make a deal without being pushy. I am completely satisfied with my experience at Norms and would recommend anyone to purchase from them! was able to make a deal without being pushy. I am completely satisfied with my experience at Norms and would recommend anyone to purchase from them! More
Good service I was help by David pulido nice guy he help me buy my lease Ford financing was easy they let me get the car I wanted thank you. me buy my lease Ford financing was easy they let me get the car I wanted thank you. More
I had a great experience getting my car serviced at Norm Reeves Ford! It was easy to get an appointment and the service was excellent! Very friendly service, and very professional work! Jose was very helpf Reeves Ford! It was easy to get an appointment and the service was excellent! Very friendly service, and very professional work! Jose was very helpful. More