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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,225 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,225 Reviews of Norm Reeves Ford Superstore

March 25, 2021

I enjoyed my service advisor, Jose Torres. He was very helpful, friendly, and went above and beyond to get a rental car for me. I really appreciate your help. More

by snoopypup2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Mar 26, 2021 -

Norm Reeves Ford Superstore responded

We appreciate the positive feedback on Jose during your service visit! Thank you for taking the time to leave us a 5-star review. Take care!

March 22, 2021

Josh was such a nice sales person! I am extremely satisfied with my new Ford Ranger... it was stress free and my payments will much lower than expected... More

by guteberg5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker
Mar 22, 2021 -

Norm Reeves Ford Superstore responded

We love hearing from our customers about their car buying experience, thank you for sharing. Congrats on your new Ford Ranger, and enjoy!

March 22, 2021

Great buying experience, gave me the numbers for both lease and purchase and chose. I’ve gone to other dealerships and so new where the numbers were going to land and Norm Reeves Ford Cerritos price beat More

by Diogini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, Manny Mendez
Mar 22, 2021 -

Norm Reeves Ford Superstore responded

We appreciate the excellent review and 5-star rating of your car buying experience - congrats and enjoy!

March 22, 2021

Friendly staff and very knowledgeable of the car I eventually chose. The process did not take long. The facility was clean and maintained protocol. I’m going to tell my son to go to norm reeves. More

by Blonde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Phillips, Benjy Brown
Mar 23, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the 5-star review and recommendation! We're glad we could be of assistance in finding your car! Enjoy!

March 22, 2021

David was great! He took me on a test drive and explained a lot about the features on the 2020 Ford Escape. Then went in and handled all the paperwork with ease. Everything was fantastic from start to end an More

by Fr0341474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Mar 22, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your new 2020 Ford Escape! We work hard to meet the expectations of our customers and provide memorable experiences. Take care!

March 21, 2021

Jose Torres provided excellent service. He kept me updated throughout the process and got my truck back to me quickly. I will be back for any future service needs. More

by perfectioneers
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Mar 22, 2021 -

Norm Reeves Ford Superstore responded

So glad to hear you had a great experience with Jose during your service visit. We appreciate the 5-star rating and look forward to seeing you again!

March 21, 2021

Great Experience this is my 3rd purchase at Ford Norm Reeves. Love the customer service and support they give me and my family! Great Service! More

by Pollito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Rolon
Mar 22, 2021 -

Norm Reeves Ford Superstore responded

Congrats on buying your third car from our dealership! So pleased we were able to find your next vehicle again. We appreciate the lovely feedback and 5-star rating. Have a great day!

March 19, 2021

I got help as soon as I arrived at the dealership. I received information regarding my vehicle. My vehicle was serviced in a timely manner. More

by Ivonne.aburto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz
Mar 19, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and 5-star rating, Ivonne! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

March 17, 2021

Customer service was excellent like always. Got my truck back same day without an appointment which for me is always a huge plus. Was updated frequently to assure me about same day pick up. More

by Sandovalruben1124Ruruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales, Tony Ybarra
Mar 18, 2021 -

Norm Reeves Ford Superstore responded

We appreciate you taking the time to leave us this fantastic feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2021

It was a great experience buying from Ford Norm Reeves. I got the best customer service and was given a great deal on a great car. More

by cplace46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, Manny Mendez
Mar 16, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Congrats on your purchase and have an excellent day.

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