
Norm Reeves Ford Superstore
Cerritos, CA
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2,225 Reviews of Norm Reeves Ford Superstore
I could not be happier with David’s customer service.Everyone that I encountered was very courteous, knowledgeable and helpful. I was able to trade in my previous vehicle, and agree to a payment service.Everyone that I encountered was very courteous, knowledgeable and helpful. I was able to trade in my previous vehicle, and agree to a payment I was comfortable with. Nobody tried to pressure sell me on anything while still making sure I was aware of all my options. More
Patient and willing to work with customer. Friendly staff, accommodating, helpful. Allowed the customer to express needs and what customer wants. Opinion counted, customer counted. staff, accommodating, helpful. Allowed the customer to express needs and what customer wants. Opinion counted, customer counted. More

Real talk. Jason was very helpful, personable, and awesome! Wonderful job! Jason showed patience and gave great feedback. We felt comfortable and it was a great experience! awesome! Wonderful job! Jason showed patience and gave great feedback. We felt comfortable and it was a great experience! More

For Jason Paez- Very helpful - Easy to talk too- For Jason Paez - Very helpful - Easy to talk too - Informative - Fast transaction *** very satisfied with my Ford Bronco sport ☺️ *** very v For Jason Paez - Very helpful - Easy to talk too - Informative - Fast transaction *** very satisfied with my Ford Bronco sport ☺️ *** very very very very very pretty! 🤩🤩 More

This was the best dealer experience I have ever had. I saw a truck I want and made a phone call . Daniel Rosales was awesome, best sales person I have met. I have bought over 5 new cars over the years. saw a truck I want and made a phone call . Daniel Rosales was awesome, best sales person I have met. I have bought over 5 new cars over the years. He even drove over 80 miles to deliver my truck. He was easy to talk to had my interest in mind the whole time and was down to earth. Would do business with him again. More
The staff was great and helpful...never felt pressured or hurried to make a decision. My Expedition was a great choice Thanks guys for your help! hurried to make a decision. My Expedition was a great choice Thanks guys for your help! More
It was accommodating and helpful environment. I will come back again if needed. They updated me and the information needed for the vehicle repair every hour or so that was reassuring. back again if needed. They updated me and the information needed for the vehicle repair every hour or so that was reassuring. More
Tony was awesome! The wait was a little long, but it was a Saturday so I expected it. Car was finished on time. Excellent service. Tony kept me up to date on the progress plus the txt app also kept me up to a Saturday so I expected it. Car was finished on time. Excellent service. Tony kept me up to date on the progress plus the txt app also kept me up to date on my car. More
Service rep Christopher Hoorn was very attentive and showed legitimate concern about my issue with the check engine light going on for the third time. Employees like Chris makes it a little easier dea showed legitimate concern about my issue with the check engine light going on for the third time. Employees like Chris makes it a little easier dealing with this issue. More
Rafael my service advisor was a constant professional, he took care us very well, I will highly recommend this ocation for the outstanding service they provided took care us very well, I will highly recommend this ocation for the outstanding service they provided More