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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,225 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,225 Reviews of Norm Reeves Ford Superstore

April 04, 2021

Warm, friendly and very respectful. Worth the wait. They worked with us to get want we want. Good job! Total satisfied customer! Happy Easter everyone! 👍🏻👍🏻👍🏻👍🏻👍🏻 More

by Geraldine
Recommend Dealer
Yes
Employees Worked With
Manny Sandoval, Benjy Brown, George Contakos
Apr 05, 2021 -

Norm Reeves Ford Superstore responded

We are very happy to hear it, Geraldine! Thanks for the positive feedback and 5-star rating, and congrats!

April 04, 2021

I must say David Pulido is not only a good salesman but he also goes above and beyond to be helpful as a friend as well if you would 5 more just like him we would love to come back and even have a hamburge More

by Gu65415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Apr 05, 2021 -

Norm Reeves Ford Superstore responded

We appreciate the 5-star rating and positive review. Thanks for the awesome feedback on David, we're glad you had a great experience with him!

April 03, 2021

I love Cerritos Ford. I am always happy with the job they do. All service people are very friendly and helpful. No pressure to get other services on car done More

by helendutchover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales, Daniel Sanchez
Apr 05, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating, Helen! We are pleased to hear you've had a great experiences with your service visits, thank you for taking the time to share. Have a great day!

April 02, 2021

Norm Reeves always takes great care of my car in a fast and friendly manner. 60k on the car and it never been anywhere else. More

by Shadesofgray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Apr 02, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the fantastic review and rating! We're always happy to be of service. Until next time, take care!

April 02, 2021

Good service. Took a little longer than I thought but they were very busy. Rafael did a perfect job and took care of my service in a very professional manner. More

by Gary i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Apr 05, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the 5-star review, Gary! We appreciate the positive feedback on Rafael and are happy to hear your overall service visit was great. Take care!

April 01, 2021

Michael made the car buying experience really fun. Just super friendly!!! Manny really knows his stuff. Left his office Happy?!?! They are both superstars! I really am so happy with the service I receive More

by Frances Petitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, Manny Mendez
Apr 01, 2021 -

Norm Reeves Ford Superstore responded

So pleased to hear you had a fun experience with Michael while buying a car, Frances! Thank you for rating our location 5-stars and taking the time to share!

March 31, 2021

Just picked up Ernesto the Escape! It was a wonderful, easy process to get my new car! I really enjoyed the fast friendly service that got me all set up. More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor
Mar 31, 2021 -

Norm Reeves Ford Superstore responded

Becky, congrats on Ernesto the Escape! So happy to hear you had a 5-star experience purchasing your new car, and we're glad our team was able to help. Enjoy!

March 31, 2021

I have excellent credit, still they made me take 4.5 % on car loan for a 60 month period, Tesla was giving me a 2.5 % for the same cost More

by vargheseshiji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fabby Guerra
Mar 31, 2021 -

Norm Reeves Ford Superstore responded

Hello, we are sorry to hear that you were less than satisfied with your recent car buying experience with us. If you would like to discuss further, please reach out to our General Sales Manager, Ralph Calvo, at 562-405-3570. Thank you.

March 30, 2021

Had the car cleaned and ready to go before I arrived. Smooth and seamless experience. We will definitely be coming back for our next car. More

by michelle.caspillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, Jason Paez
Mar 30, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the 5-star review, Michelle! We take pride in our customer service and do whatever we can to have our customers leave happy. Congrats on the new car, and we hope you enjoy it!

March 30, 2021

Our sales personnel was very helpful. Josh did everything he could to help me purchase the best vehicle for my mother. He seem genuinely interested in her safety and made very good suggestion in the type of More

by zaydgallegos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, Fabby Guerra
Mar 30, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

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