Norm Reeves Ford Superstore

Great customer care and attention to detail. Rafael Gonzales was extremely helpful with getting repairs done and getting me a ride home. Future repairs were scheduled also. Appreciate the great Rafael Gonzales was extremely helpful with getting repairs done and getting me a ride home. Future repairs were scheduled also. Appreciate the great service! More

Outstanding Bronco buying experience with Samir in sales and Kia from the Finance team at Norm Reeves Ford. Simple, straightforward, and timely. I am very happy with both the Bronco and the experience. I and Kia from the Finance team at Norm Reeves Ford. Simple, straightforward, and timely. I am very happy with both the Bronco and the experience. In the future I will go to this dealership first when I need a Ford. More

Dropped it off with my concerns, met up with Alejandra for more discussion, had daily communication, picked up car ✅ for more discussion, had daily communication, picked up car ✅ More

Ordered a Ford Maverick Tremor from Norm Reeves Ford and couldn't have had a better experience. Monica Perez and Kevin Limon were great! They were very helpful throughout the entire process and always retur couldn't have had a better experience. Monica Perez and Kevin Limon were great! They were very helpful throughout the entire process and always returned my calls, texts and emails right away. When other dealers are marking up customer orders or forcing cistomers to buy add-on, Norm Reeves Ford honors your price and makes you glad you picked them to do business. Thanks again Monica and Kevin! More

Crystal Riviera was great! She was honest and responsive always felt she communicated answers to my questions. Dropped my car off knowing it was in good hands. She was honest and responsive always felt she communicated answers to my questions. Dropped my car off knowing it was in good hands. More

I am very satisfied with the entire purchasing process of my Bronco Sport. Aaron Carlson was transparent and honest with the price and took care of every transaction detail, providing 5-star service. my Bronco Sport. Aaron Carlson was transparent and honest with the price and took care of every transaction detail, providing 5-star service. More

Antonio Ybarra has taken excellent care of my vehicle that was in for a warranty transmission repair. It is my first time bringing my truck in for service at this Ford dealership and now I feel confident that was in for a warranty transmission repair. It is my first time bringing my truck in for service at this Ford dealership and now I feel confident that it will be where I will be bringing in my truck for future services. More

Aaron ran my credit even after he told me he wouldn’t. The lie honestly hurts more than the inquiry The lie honestly hurts more than the inquiry More

Josh Vanden Akker is the best auto sales associate I have ever dealt with, he displayed a super excellent level of personalized customer service. I have had three separate transactions now with Josh and the ever dealt with, he displayed a super excellent level of personalized customer service. I have had three separate transactions now with Josh and they have all been amazing and smooth. I would give Josh more than 5 starts but that is the maximum :) lol More

Sold me a used vehicle that needed service the very same day. The car supposedly passed their "inspection" but three of the checklist items have already failed. After seven 45-mile trips my car is in worse day. The car supposedly passed their "inspection" but three of the checklist items have already failed. After seven 45-mile trips my car is in worse shape. One issue keep opening up the gates and another issue on top of other issues arose. Their customer service is far from professional and your calls will be ignored. Icing on the cake was Wednesday night calling again and an unlovely lady named Daisy verbatim told me "Maybe it's time to get a new car." I have not even had the car for six months. That one statement showed me everything about their level of care for their customers. I would direct any person interested in buying a car to any other dealership besides Norm Reeves Ford. More