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Norm Reeves Ford Superstore

Cerritos, CA

4.6
2,173 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,173 Reviews of Norm Reeves Ford Superstore

November 04, 2011

The salesman, Anthony Garcia at the Cerritos, CA location was very friendly and was very knowledgeable on all the details associated with each vehicle we viewed. He explained all the features and prices and More

by alex33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
anthony garcia
Nov 04, 2011 -

Norm Reeves Ford Superstore responded

Thanks a bunch for the kind words Alex! Anthony will be very happy to hear that you were pleased with your visit. We pride ourselves on providing customer service that is both thorough and professional. Be sure to follow us on Twitter and Facebook so that you don't miss out on any special deals. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

November 01, 2011

Me and my wife went to the Cerritos Auto Mall to find and a second car that would fit 3 people and a dog. Little did we know, our first and last stop was gonna be Cerritos Ford. Our salesperson Gabby took More

by laxaccountant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby
Nov 01, 2011 -

Norm Reeves Ford Superstore responded

Thank you so much for the fantastic feedback. It is always encouraging to hear from guests that are impressed with the level of service that we provide. We are glad that you and your family are enjoying your new Fusion Hybrid. Thank you for choosing Cerritos Ford. Don't forget to follow us on Twitter and Facebook for spectacular specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 31, 2011

Bought my new 2012 Ford Escape from Anthony Garcia. Seems like a great little SUV for a decent price. My dad was a Ford man and my first car was a Mustang! Anthony Garcia was very friendly and knew his prod More

by drcinternational
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Nov 01, 2011 -

Norm Reeves Ford Superstore responded

Congratulations on your new 2012 Ford Escape and we sincerely appreciate your kind words. Anthony is a great asset to the team and we're glad to see that he has given you the great experience that you deserve. Please be sure to contact us if you have any questions or concerns in the future. Be sure to check us out on Facebook and Twitter for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 31, 2011

Great service, very professional and likable people. They explained everything I needed to know about new car I purchased. They showed where to help when I got home. More

by draaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ramos, Victor Ramos
Nov 01, 2011 -

Norm Reeves Ford Superstore responded

We would like to let you know that we appreciate you taking the time to write this review. We're glad to hear that you've noticed our strong value in professionalism and top-notch service. Also, it is fantastic to know that you were well informed about your vehicle before making a decision. We look forward to seeing you in the future and thanks again for choosing Cerritos Ford. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 30, 2011

we went in to buy a new car for our daughters. We were helped by Ben Behin. REALLY good service !!! Great information, great prices and best of all, great customer service. They were very honest, str More

by matthewclarkg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Behin
Oct 31, 2011 -

Norm Reeves Ford Superstore responded

Matthew, Thank you for taking the time to let us know how we're doing. We always look forward to hearing from our happy customers and we're glad that you've noticed our hard work. Service with a smile and a personalized experience are very important to the whole Cerritos Ford family. Take advantage of our monthly specials by following us on Twitter and Facebook. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 29, 2011

WHEN A WALKED INTO CERRITOS FORD SALES MAN DAVID PULIDO GREETED US WITH AMILE AND ASKED HAVE WE BEEN HELPED THE BEST SERVICE I HAVE EVER GOTTEN IWOULD REALLY RECOMMEND THIS DEALERSHIP More

by EL TORO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david pulido, David Pulido
Oct 31, 2011 -

Norm Reeves Ford Superstore responded

Congratulations on your new vehicle and thank you for taking the time to write this great review. Our whole team aims for an enjoyable experience and great customer service. David will be more than happy to hear that you've mentioned him in this glowing review. We look forward to seeing you in the future. Check us out on Twitter and Facebook to become eligible for our exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 28, 2011

I bought my 2011 Fusion at Cerritos Ford They were great Everyone was very friendly and helpful I even got lower payments than I had I my older Fusion Josh really made it easy to buy a new car His manager K More

by ray l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Vandenakker Ken Sherman Dan Ryan, Josh Vanden Akker
Oct 28, 2011 -

Norm Reeves Ford Superstore responded

Congratulations on your new 2011 Ford Fusion and we hope that you're enjoying it. We're glad to hear that we've made such a lasting impression on you during your visit. It is our goal to show each and every guest that customer service is our highest priority. Please let us know if there is anything we can do for you and we would be happy to help out. Follow us on Twitter and Facebook for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 28, 2011

I bought a used Volvo S60 got a great vehicle at a very I bought a used Volvo S60 got a great vehicle at a very good price. Mike Oconnor and Ken Sherman were great to work with and made the deal very plea More

by zippcheck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Oconnor, Ken Sherman, Mike O'Connor
Oct 31, 2011 -

Norm Reeves Ford Superstore responded

We are very happy to hear of your great experience and thank you for writing these kind words. We strive to give every customer a stress-free and pleasant experience and it's encouraging to know that you've found this value in us. Enjoy your new vehicle ! Be sure to check us out on Facebook and Twitter. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 27, 2011

I'm happy that I purchase my 2011 Ford F150 from Miles Phillips.He answered all my question that I had on my list so I could make the right decision.Now my truck shopping days are over thanks Miles! More

by Tom b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Phillips, Miles Phillips
Oct 27, 2011 -

Norm Reeves Ford Superstore responded

Tom, Congratulations on your new 2011 Ford F-150 and we're glad that we could be your dealership of choice. We believe that it is extremely important for the customer to be completely comfortable and informed about a vehicle before making a purchase. It is exciting to hear that you've noticed our hard work. Thank you for choosing Cerritos Ford. Don't forget to check us out on Twitter and Facebook for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 27, 2011

Victor was professional, fair diligent and well organized. In the time that we worked looking for a car, he was patient and listened to my concerns and needs and helped me find a wonderful car. I h More

by DAdams2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ramos, Victor Ramos
Oct 28, 2011 -

Norm Reeves Ford Superstore responded

Darryl, We would like to express our gratitude to you for letting us know how we're doing. The whole team strives to exceed our guest's expectations and Victor will be very happy to hear that you've written such kind words about your visit. Thank you for the recommendation and we look forward to seeing you soon. Be sure to follow us on Twitter and Facebook. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

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