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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,195 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,195 Reviews of Norm Reeves Ford Superstore

February 01, 2012

I purchase a 2012 focus people there are very friendly , professional. Excellent experience my brother is going next week to buy a truck I know they will treat him like they did me More

by dinabanuelos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sal gonzalez, Sal Gonzalez
Feb 01, 2012 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and congrats on your new Focus! It is great to hear that you were so pleased with your experience here. Customer service is a top priority and I am happy to know that we've met that goal with you. We look forward to helping your brother find the perfect truck next week and please let us know if we can help you with anything else in the future. Be sure to visit our Facebook and Twitter pages for upcoming specials and offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 30, 2012

A big thank you for the professional, straight forward treatment I received from my Internet Fleet person Kathy Bailey. She made the deal quick and easy with no grief. I would send my friends and family More

by dpercelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Bailey
Jan 30, 2012 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback and congrats on your new car! Kathy is a valued member of our team and we can always count on her to ensure an excellent experience for our customers. It is an honor to know that you are willing to refer us to your friends and family. We look forward to seeing you in the future! Don't forget to follow us on Twitter and Facebook for exclusive deals. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 30, 2012

I am very satisfied with the service i received from Kathy Jo Bailey, Frotino Milian and John ? They were all very helpfull and did everything it took on there hands to assist me with what ever was the More

by Claritza89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Jo Bailey
Jan 31, 2012 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to share such positive feedback! I'm very pleased to hear that our team was so helpful to you and that you were so satisfied with the service in which you received. That is our goal for each and every customer. Congratulations on your new Escape and please let us know if you have any questions or concerns about it in the future! Also, be sure to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 29, 2012

Mike and Manuel helped me finance a great new car at the price I wanted. The dealership was clean, well-organized, and clearly well-managed, and I really couldn't have asked for a better sales experience. More

by oqm4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Conor and Manuel Mendez , Mike O'Connor
Jan 30, 2012 -

Norm Reeves Ford Superstore responded

Congratulations on your new car! Your feedback is appreciated and your kind words mean a lot to us. It is great to know that you've noticed our hard work and dedication. Mike and Manuel will be glad to hear that they have helped make your experience here a pleasure. Please let us know if you have any questions or concerns with your new car at any time in the future. Check out our Twitter and Facebook pages to take advantage of our special offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 27, 2012

I went to Cerritos Ford looking for a used car and met David Pulido. He is really friendly and really good to work with. If you are looking for a new or used car I would recommend to ask for David Pulido. More

by harleylb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, David Pulido
Jan 27, 2012 -

Norm Reeves Ford Superstore responded

Thanks for the kind feedback! David is a valued member of Cerritos Ford and he will be happy to know that you were so happy with the experience that he provided you. Please let us know if you have any questions or concerns at any point in the future. Be sure to visit our Facebook and Twitter pages for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 27, 2012

Bought an F150 sept 2011 was really impressed with Manny did not experience This service from previous vehicles I bought. Bought an Explorer this month thanks again Manny!!! More

by Joe30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mannny J, Manny Jalandoni
Jan 30, 2012 -

Norm Reeves Ford Superstore responded

Thank you for the great feedback and congrats on your new Explorer! Manny will be happy to hear that you were so pleased with the service he provided you. Thanks for your ongoing business and please let us know if we can help you with anything in the future! Be sure to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 05, 2012

My brother and I came to the dealer to see some used trucks, Anthony Garcia helped us with finding the exact truck I am looking for. Anthony Garcia was easy going and friendly, I will buy my next truck More

by angelford150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Jan 05, 2012 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback, Angel! It is encouraging to know that Anthony was such a great help to you. The team here at Cerritos Ford strives to ensure an excellent experience for every customer. We look forward to seeing you in the future when you are ready to purchase your next truck! Be sure to check out our Facebook and Twitter pages for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 05, 2012

I loved the service I got from the start of my dealer he was very friendly and helpful knew everything I wanted to know about the trucks he was showing us especially the one we bought I was comfortable at a More

by Vhgarcia77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua McFandland, Kenneth Sherman ,Fortino Milian, Joshua McFarland
Jan 05, 2012 -

Norm Reeves Ford Superstore responded

Thanks, we really appreciate such kind feedback! It is an honor to know that we have helped get your 2012 year off to a great start. At Cerritos Ford, we take pride in our efforts to go above and beyond to make each customer's experience a pleasure. Follow us on Twitter and Facebook for upcoming exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 04, 2012

I appreciate the way that I was treated by Joshua McFarland. I felt welcome, and unpressured. He was a true professional. I will definatley recommend your dealership. More

by cbrtt73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua McFarland, Joshua McFarland
Jan 04, 2012 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to write such a kind review! We appreciate your feedback and Joshua will be happy to know that he has provided you with such a positive experience. Customer service is very important to him as well as the rest of the staff at Cerritos Ford. Please let us know if you have any questions or concerns and be sure to check out our Facebook and Twitter pages for upcoming specials! Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

December 20, 2011

We initially went to lease a car at the very attractive $159 per month for a 2012 Focus. When everything was said and done it was completely out of our budget, sadly. We mentioned we were going to look at More

by DianeKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Resendiz, Manuel Menndez, Victor Resendiz
Dec 22, 2011 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to write this review and provide us with excellent feedback. We are happy to hear that we were able to help you to give your daughter a great Christmas present. A simple and unique car purchasing experience are two very important values here at Cerritos Ford. We look forward to seeing you in the future and don't forget to check out our Twitter and Facebook for instant savings. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

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