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Norm Reeves Ford Superstore

Cerritos, CA

4.6
2,172 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,172 Reviews of Norm Reeves Ford Superstore

January 29, 2012

Mike and Manuel helped me finance a great new car at the price I wanted. The dealership was clean, well-organized, and clearly well-managed, and I really couldn't have asked for a better sales experience. More

by oqm4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Conor and Manuel Mendez , Mike O'Connor
Jan 30, 2012 -

Norm Reeves Ford Superstore responded

Congratulations on your new car! Your feedback is appreciated and your kind words mean a lot to us. It is great to know that you've noticed our hard work and dedication. Mike and Manuel will be glad to hear that they have helped make your experience here a pleasure. Please let us know if you have any questions or concerns with your new car at any time in the future. Check out our Twitter and Facebook pages to take advantage of our special offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 27, 2012

Bought an F150 sept 2011 was really impressed with Manny did not experience This service from previous vehicles I bought. Bought an Explorer this month thanks again Manny!!! More

by Joe30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mannny J, Manny Jalandoni
Jan 30, 2012 -

Norm Reeves Ford Superstore responded

Thank you for the great feedback and congrats on your new Explorer! Manny will be happy to hear that you were so pleased with the service he provided you. Thanks for your ongoing business and please let us know if we can help you with anything in the future! Be sure to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 26, 2012

I went to Cerritos Ford looking for a used car and met David Pulido. He is really friendly and really good to work with. If you are looking for a new or used car I would recommend to ask for David Pulido. More

by harleylb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pulido, David Pulido
Jan 27, 2012 -

Norm Reeves Ford Superstore responded

Thanks for the kind feedback! David is a valued member of Cerritos Ford and he will be happy to know that you were so happy with the experience that he provided you. Please let us know if you have any questions or concerns at any point in the future. Be sure to visit our Facebook and Twitter pages for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 05, 2012

I loved the service I got from the start of my dealer he was very friendly and helpful knew everything I wanted to know about the trucks he was showing us especially the one we bought I was comfortable at a More

by Vhgarcia77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua McFandland, Kenneth Sherman ,Fortino Milian, Joshua McFarland
Jan 05, 2012 -

Norm Reeves Ford Superstore responded

Thanks, we really appreciate such kind feedback! It is an honor to know that we have helped get your 2012 year off to a great start. At Cerritos Ford, we take pride in our efforts to go above and beyond to make each customer's experience a pleasure. Follow us on Twitter and Facebook for upcoming exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 04, 2012

My brother and I came to the dealer to see some used trucks, Anthony Garcia helped us with finding the exact truck I am looking for. Anthony Garcia was easy going and friendly, I will buy my next truck More

by angelford150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Jan 05, 2012 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback, Angel! It is encouraging to know that Anthony was such a great help to you. The team here at Cerritos Ford strives to ensure an excellent experience for every customer. We look forward to seeing you in the future when you are ready to purchase your next truck! Be sure to check out our Facebook and Twitter pages for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

January 03, 2012

I appreciate the way that I was treated by Joshua McFarland. I felt welcome, and unpressured. He was a true professional. I will definatley recommend your dealership. More

by cbrtt73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua McFarland, Joshua McFarland
Jan 04, 2012 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to write such a kind review! We appreciate your feedback and Joshua will be happy to know that he has provided you with such a positive experience. Customer service is very important to him as well as the rest of the staff at Cerritos Ford. Please let us know if you have any questions or concerns and be sure to check out our Facebook and Twitter pages for upcoming specials! Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

December 20, 2011

We initially went to lease a car at the very attractive $159 per month for a 2012 Focus. When everything was said and done it was completely out of our budget, sadly. We mentioned we were going to look at More

by DianeKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Resendiz, Manuel Menndez, Victor Resendiz
Dec 22, 2011 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to write this review and provide us with excellent feedback. We are happy to hear that we were able to help you to give your daughter a great Christmas present. A simple and unique car purchasing experience are two very important values here at Cerritos Ford. We look forward to seeing you in the future and don't forget to check out our Twitter and Facebook for instant savings. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

December 15, 2011

the guys there were absolutley great!! they finally got us the price we were looking for, they jst kept working with us until we were satisfied!! love the 2012 Explorer!!! More

by bbasics
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david pulido and jamal hashemi, David Pulido
Dec 16, 2011 -

Norm Reeves Ford Superstore responded

Congratulations on your 2012 Explorer and we hope that you're enjoying it. We strive to have all of our customers leave completely satisfied with their experience and your kind words help us to know that we are meeting our goal. Feel free to contact us if you have any questions or concerns on your new vehicle. Be sure to check us out on Facebook and Twitter for exclusive monthly specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

November 30, 2011

Cerritos Ford Lincoln has worked hard to earn my business. My sales contact, Mike O'Conner has been patient and has been very helpful in helping me find the right truck. Overall, I would definitely More

by jnylander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Conner, Mike O'Connor
Dec 01, 2011 -

Norm Reeves Ford Superstore responded

Congratulations on your new truck and we hope that you're enjoying it. We aim to provide a unique and personalized car purchasing process and it's encouraging to hear that you've noticed our strong efforts. Mike will be pleased to know that you've spoken so highly of him. Feel free to contact us if you have any questions or concerns about your vehicle. Be sure to check us out on Facebook and Twitter for exclusive monthly specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

November 04, 2011

The salesman, Anthony Garcia at the Cerritos, CA location was very friendly and was very knowledgeable on all the details associated with each vehicle we viewed. He explained all the features and prices and More

by alex33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
anthony garcia
Nov 04, 2011 -

Norm Reeves Ford Superstore responded

Thanks a bunch for the kind words Alex! Anthony will be very happy to hear that you were pleased with your visit. We pride ourselves on providing customer service that is both thorough and professional. Be sure to follow us on Twitter and Facebook so that you don't miss out on any special deals. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

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