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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,201 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,201 Reviews of Norm Reeves Ford Superstore

December 10, 2012

Victor is really helpful with us when we bought our Ford Focus 2013 last November 30th 201. He knows his job so well, cool and friendly. Great Job Victor! You're the best! :) More

by beverlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Resendiz
Dec 10, 2012 -

Norm Reeves Ford Superstore responded

Congratulations on your Ford Focus! At Cerritos Ford we strive for 100% customer satisfaction and we are thrilled to know that Victor helped reach that goal with you. We only want the best for our customers and we're glad you had such an enjoyable experience. Please let us know if we can do anything else for you. Don't forget to like us on Facebook and Twitter to see our exclusive offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

November 30, 2012

Because of my positive experience with Jorge Velazquer and Nolan Dempster when I purchased my 2013 Ford C-max Hybrid, I am very confident recommending this dealer. Nolan happily accommodated my request fo More

by lcrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
Dec 03, 2012 -

Norm Reeves Ford Superstore responded

Thank you so much for taking the time to write this five-star review! We're so glad you find our dealership easy to work with and very customer friendly. Customer service is our number one priority, so it's always a pleasure to hear back from a satisfied guest. If you have any questions or concerns in the future, don't hesitate to contact us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive access to exclusive service and parts coupons! Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

November 08, 2012

Jorge Velazquez was the sales person that helped me through the process in getting my new 2013 ford mustang and he was very friendly and helpful. if you need to buy a car or think about buying a new on More

by Ksal1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Jorge Velazquez
Nov 08, 2012 -

Norm Reeves Ford Superstore responded

Congratulations on your new Ford Mustang! We put a lot of effort into making sure our customers are well taken care of so we are pleased to hear that Jorge made your experience a great one! Please let us know if we can do anything else for you. Be sure to follow us on Facebook and Twitter for hot deals and special offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

September 30, 2012

David Pulido was an awesome sales person in helping me look at the cars i was interested in. He was profesional, courteous, patient with the questions i had, and very freindly. David made my very first ca More

by EL TORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Oct 01, 2012 -

Norm Reeves Ford Superstore responded

Thank you for writing this review! All of us here at Cerritos Ford are always trying to go above and beyond for our customers. We strive to provide all of our guests with a friendly and easy experience. It's great to know our hard work did not go unnoticed. Please let us know if we can help you with anything else. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

September 05, 2012

My wife and I bought 2 cars from Cerritos Ford this past Monday. We were actually only planning on buying 1 car, but the customer service and price that Toai Garcia gave us was outstanding. He helped us o More

by dcdebaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toai Garcia
Sep 05, 2012 -

Norm Reeves Ford Superstore responded

Thank you for sharing your experience with us! It is an honor to hear that you were so happy with our service that you opted to purchased two vehicles. Customer satisfaction is our number one priority and I'm happy to hear that we've met this goal with you. Enjoy your new vehicles and we look forward to seeing you in the future! Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

September 01, 2012

Water to let everyone at cerritos ford how great a job and what a pleasure it was to work with Juan Garcia.Juan made our car buying experience a great one.Juan is very knowledge with evey aspect of the ML More

by kenthejerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
juan garcia, Juan Garcia
Sep 04, 2012 -

Norm Reeves Ford Superstore responded

Thank you for the kind words! Juan is a valued member of the team and will be thrilled to hear that you've found him to be so helpful. Enjoy your new car and we look forward to seeing you in the future! Be sure to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

September 01, 2012

What a great pleasure it was to work with me Tito Ramirez.tito has a lot of energy which made our var buying experience fun and very enjoyable.we really enjoy our new focus.we look forward to our nex More

by em3785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Ramirez
Sep 04, 2012 -

Norm Reeves Ford Superstore responded

Thank you for sharing your feedback! We know how stressful buying a new vehicle can be and we strive for an enjoyable experience each and every time. Tito will be happy to hear that you are so happy with the service in which he's provided you. Thank you for your business and we hope to see you soon! Don't forget to like and follow us on Facebook and Twitter for special offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

August 31, 2012

The salespeople were very helpful, staying late so I could purchase my new car! Toai Garcia really worked hard to get me a good deal. More

by Chkilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toai Garcia, Manny Jalandoni
Aug 31, 2012 -

Norm Reeves Ford Superstore responded

Thank you for sharing your experience with our dealership. We are happy Toai could assist you with the car buying process. Enjoy your new car and do not hesitate to get in touch if you need anything in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

August 31, 2012

Went into Cerritos Ford just to look at a new car and ended up purchasing a 2011 Ford Edge for Toai. He was very very nice and explained everything to us in great detail, he got us a great deal and reall More

by ericcexton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toai J. Garcia
Aug 31, 2012 -

Norm Reeves Ford Superstore responded

Eric, Congratulations on your new Ford! Toai is a great asset to our team and he will be happy you have spoken so highly of him. Please let us know if we can do anything for you in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

August 31, 2012

I bought a used explorer with Ray Leila. & Sal Gonzalez. They were fantastic! Not only did I get a great deal, they had their technology expert Kathy Bailey help me with sync system. The Intern More

by rosegarcia393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sal and ray, Sal Gonzalez
Sep 04, 2012 -

Norm Reeves Ford Superstore responded

Thanks for the great review, Rose! Our team strives for excellence in customer service and we are happy to have met this goal with you. Enjoy your Explorer and please do not hesitate to come to us with any questions or concerns in the future. We'd be glad to help! Don't forget to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

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