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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,195 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,195 Reviews of Norm Reeves Ford Superstore

September 01, 2012

What a great pleasure it was to work with me Tito Ramirez.tito has a lot of energy which made our var buying experience fun and very enjoyable.we really enjoy our new focus.we look forward to our nex More

by em3785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Ramirez
Sep 04, 2012 -

Norm Reeves Ford Superstore responded

Thank you for sharing your feedback! We know how stressful buying a new vehicle can be and we strive for an enjoyable experience each and every time. Tito will be happy to hear that you are so happy with the service in which he's provided you. Thank you for your business and we hope to see you soon! Don't forget to like and follow us on Facebook and Twitter for special offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

August 31, 2012

The salespeople were very helpful, staying late so I could purchase my new car! Toai Garcia really worked hard to get me a good deal. More

by Chkilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toai Garcia, Manny Jalandoni
Aug 31, 2012 -

Norm Reeves Ford Superstore responded

Thank you for sharing your experience with our dealership. We are happy Toai could assist you with the car buying process. Enjoy your new car and do not hesitate to get in touch if you need anything in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

August 31, 2012

Went into Cerritos Ford just to look at a new car and ended up purchasing a 2011 Ford Edge for Toai. He was very very nice and explained everything to us in great detail, he got us a great deal and reall More

by ericcexton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toai J. Garcia
Aug 31, 2012 -

Norm Reeves Ford Superstore responded

Eric, Congratulations on your new Ford! Toai is a great asset to our team and he will be happy you have spoken so highly of him. Please let us know if we can do anything for you in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

August 31, 2012

I bought a used explorer with Ray Leila. & Sal Gonzalez. They were fantastic! Not only did I get a great deal, they had their technology expert Kathy Bailey help me with sync system. The Intern More

by rosegarcia393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sal and ray, Sal Gonzalez
Sep 04, 2012 -

Norm Reeves Ford Superstore responded

Thanks for the great review, Rose! Our team strives for excellence in customer service and we are happy to have met this goal with you. Enjoy your Explorer and please do not hesitate to come to us with any questions or concerns in the future. We'd be glad to help! Don't forget to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

August 01, 2012

I was looking for a truck, I called Cerritos Ford and speck with Victor Resendiz it was no hassle ,when I got to the dealership Salvador help me, he got me in and out no sweat. I'll recommend Cerritos Fo More

by robert7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
victor resendiz and salvador gonzalez, Victor Resendiz, Sal Gonzalez
Aug 01, 2012 -

Norm Reeves Ford Superstore responded

Thank you for the great review! Customer satisfaction is our number one priority and we are pleased to hear that you are so happy with the experience in which we've provided you. We truly appreciate your business and hope to see you in the future! Be sure to visit our Facebook and Twitter pages to stay up to date on news and specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

July 24, 2012

My experience at Cerritos Ford was awesome! Kathy Bailey is an excellant sales person. She takes the time to make sure you get the car you want and a deal to go with it. She doesn't try to get you to take j More

by rocky2326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2012 -

Norm Reeves Ford Superstore responded

Thank you for the kind words! Kathy will be thrilled to hear that you've spoken so highly of her. Our team strives for excellence in customer satisfaction and I'm happy we've met this goal with you. Thank you for your business! Check out our Facebook and Twitter pages for exclusive offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

July 23, 2012

Recently came here to buy a new Ford Focus. I called ahead of time to verify that he had the model I wanted, and he held the keys so that it wouldn't be sold. Michael made the process as streamlined an More

by ddot918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor
Jul 23, 2012 -

Norm Reeves Ford Superstore responded

Thank you for sharing your feedback with us! We value every customer's feedback, as it helps us grow as a dealership. It is encouraging to hear that Michael was so helpful. Enjoy your new Focus and please let us know if we can do anything for you in the future. We'd be glad to help! Don't forget to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

July 18, 2012

Jorge was amazing to work with. He got me the best deal on the car I wanted and went above and beyond to ensure the best experience. More

by motoxsarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
Jul 18, 2012 -

Norm Reeves Ford Superstore responded

Thank you for the great feedback! Jorge will be happy to hear that you've spoken so highly of him. He and the rest of our team strives for excellence in customer service 100% of the time. Enjoy your new car and we hope to see you in the future! Be sure to visit our Facebook and Twitter pages for monthly news and specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

July 08, 2012

Kathy was great! I was a first time car buyer and ended up with a great lease on a brand new Ford! Felt so comfortable and felt good when leaving the dealership-- unlike my experiences elsewhere. More

by dolce808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Weber
Jul 10, 2012 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to share your experience! We aim to ensure a comfortable, hassle-free experience for each and every customer and we are happy to have met this goal with you. Enjoy your first new car! Please do not hesitate to let us know if you have any questions or concerns in the future, as we would love to help! Also, be sure to visit our Facebook and Twitter pages for special offers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 29, 2012

I wanted take a moment to Thank Luis Villarreal for taking the time to show us several vehicles and for making our decision to buy a new Ford Explorer so easy. My husband Eric and I couldn't be more h More

by linda57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Villarreal
Jun 29, 2012 -

Norm Reeves Ford Superstore responded

Thank you for the kind words, Linda! Customer service is our number one priority and we are happy to have met this goal with you. It is our pleasure to help you in any way possible. We hope that you and your husband continue to enjoy your new Explorer and we hope to see you in the future! Don't forget to visit our Facebook and Twitter pages for monthly news and specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

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