Norm Reeves Ford Superstore

Jorge was amazing to work with. He got me the best deal on the car I wanted and went above and beyond to ensure the best experience. on the car I wanted and went above and beyond to ensure the best experience. More

Kathy was great! I was a first time car buyer and ended up with a great lease on a brand new Ford! Felt so comfortable and felt good when leaving the dealership-- unlike my experiences elsewhere. up with a great lease on a brand new Ford! Felt so comfortable and felt good when leaving the dealership-- unlike my experiences elsewhere. More

I wanted take a moment to Thank Luis Villarreal for taking the time to show us several vehicles and for making our decision to buy a new Ford Explorer so easy. My husband Eric and I couldn't be more h taking the time to show us several vehicles and for making our decision to buy a new Ford Explorer so easy. My husband Eric and I couldn't be more happy with our new Explorer and with the entire buying experience at Cerritos Ford,we will reffering our family and friends to Luis and Cerritos Ford. Once again THANK YOU to all. More

We told Jorge that we wanted to lease and he worked up several lease options. We were treated professionally and fairly. Never pushed and given time to make our final decision. Jorge wanted us to be comp several lease options. We were treated professionally and fairly. Never pushed and given time to make our final decision. Jorge wanted us to be completely happy with our new car. He made the purchase easy and pleasant. I will recommend Cerritos Ford Dealership to all my family members and friends. More

I came in to get my mother oil changed, and while waiting I went and started looking at cars a sales man by the name laval came to help me he was very friendly and knew alot about the cars on the lot he was I went and started looking at cars a sales man by the name laval came to help me he was very friendly and knew alot about the cars on the lot he was very persiable. I would highly recommend anybody to ask for laval, cause when I come back to buy my car, thats who I will ask for. More

I shopped around for the best pricing in Southern California and found it at Cerritos Ford. Jorge Velazquez was very helpful with pricing and our overall experience was great. They had a great sele California and found it at Cerritos Ford. Jorge Velazquez was very helpful with pricing and our overall experience was great. They had a great selection as well which our shopping even easier. Jorge helped us set up the voice activated navigation system before we left the lot. Thanks Jorge! More

Copied from my own Yelp review: I really hate car Copied from my own Yelp review: I really hate car shopping and with so many 1 and 2 star reviews for almost every car dealership, I really didn't w Copied from my own Yelp review: I really hate car shopping and with so many 1 and 2 star reviews for almost every car dealership, I really didn't want to have to deal with it. I always feel like I'm getting ripped off (maybe it's the shady vibe most car dealers give off). This time though I did a LOT of research beforehand. I always leased Honda's but this time I wanted to buy and I wanted the most gadgety car I could get (and I'm not a BMW or Lexus kinda guy). After a lot of digging I found the 2012 Ford Focus had a lot of amazing tech including the MyFordTouch touchscreen interface and the fact that it parallel parks itself! Amazing! Finally an American car I have an interest in! Nice work, Ford! And Cerritos Ford had the exact car in stock with the features I wanted. I called ahead to make sure they actually had the car in stock, since Advantage Ford's website said they had the car I wanted, but when I called someone told me it had sold 2 days before, and then I called the next day and spoke with someone else who said the car sold 2 weeks(!) before. So why don't you take it off your site then?! Shady! But at Cerritos Ford, Kathy, the Internet manager, said she definitely had it in, and she'd hold the keys the day I came in, so no one else would try to sell it before I got there. Nice. I would definitely recommend talking to her if you can. I think there's something about working with a woman that made it seem less stressful. I'm sure their male salesmen are great, but there's something about the slick-haired dudes in suits that just gives me the willies when buying cars, and Kathy was just great. Still anxious that I was going to have to haggle, which I suck at, she came in right at the invoice price, which I was really surprised at. My little pregnant car shark friend I brought along to help went ahead and tried to haggle for lower, but I knew that the price she showed me was actually at invoice and was prepared to pay that, and said let's go for it. Having a painless sale with Kathy, I was then worried that the finance manager was gonna be some pushy jerk who tried to make me buy a bunch of garbage add-ons, but when their FM, Manny, started to suggest certain options, I said I wasn't really interested and he immediately stopped the pitch and moved on. Super nice guy too. Overall, it was a pretty painless event. But I definitely recommend whoever you buy from that you do your research ahead of time for the exact car and features you want, look up that invoice price and go in prepared. The more you know, the less you'll be taken advantage of. And I love this new Ford Focus! If you love gadgets, and aren't into the typical luxury car, definitely take a look at the new Focus! More

Victor helped make my car buying experience very pleasant and hassle free. Victor is awesome, his customer service is off the charts. He was very accomodating, no pressure, very friendly, and took a great and hassle free. Victor is awesome, his customer service is off the charts. He was very accomodating, no pressure, very friendly, and took a great deal of time helping me buy the right car. I have since recommended him to at least six people with the confidance that he will take great care of them. In the future when I need to purchase another car, Victor will be my "go-to" guy. More

It was a pleasant experience. There was no pressure and Mr. Ramos was very patient the whole time. He answered all questions with no hesitations and gave straight answers. First time visit to a Ford deal Mr. Ramos was very patient the whole time. He answered all questions with no hesitations and gave straight answers. First time visit to a Ford dealer and I must say, compared to the other dealers I visited, this was the best treatment and most cusomter friendly. Thank you. More