Norm Reeves Ford Superstore
Cerritos, CA
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2,195 Reviews of Norm Reeves Ford Superstore
I really enjoyed my time here at Cerritos Ford. Victor Ramos helped me find the perfect car I wanted, as well as explaining everything in detail regarding the price and features of the vehicle. Not to men Ramos helped me find the perfect car I wanted, as well as explaining everything in detail regarding the price and features of the vehicle. Not to mention that all the paperwork went very smooth and relaxing. His great knowledge and service led me to do a great decision in buying the new 2013 Ford Focus Sedan. At the end of the day, I drove home in my new Ford Focus with a big smile and of course Completely Satisfied in how victor assisted me. For anyone else that is interested in buying vehicle, Cerritos Ford is the place to go. More
I bought a brand new flex thru Cerritos Ford and I was extremely happy....at first. I have taken the car in at least 10 times within a 2-3 month period for vario. Problems. I have spent so much of my time extremely happy....at first. I have taken the car in at least 10 times within a 2-3 month period for vario. Problems. I have spent so much of my time and the service departments time, it is riridiculous. I am extremely unhappy with the car and its constant issues so iasked for something to be done. I was told to contact Ford so I did. Ford refused to help me. So I went back to the dealer. They said they would swap out the vehicle with one that doesnt have all of the issues. Which they agreed to do but they are going to charge me $7000!!!!!!! Why am I being penalized for them selling me a crappy car????? If u want a dealership that doesn't back up the products they sell, go to cerritos ford. More
Everyone was very friendly and happy, even with my two little girls running around, singing and playing hide and seek. Nolan and Angie were very helpful and encouraging. I ended up getting exactly what I little girls running around, singing and playing hide and seek. Nolan and Angie were very helpful and encouraging. I ended up getting exactly what I wanted and drove my new Escape home today. I would definitely recommend this dealership. More
My Review of Cerritos Ford Lincoln: Because of my My Review of Cerritos Ford Lincoln: Because of my positive experience with Jorge Velazquer and Manny Jalandoni when I purchased my 2013 Ford Explorer My Review of Cerritos Ford Lincoln: Because of my positive experience with Jorge Velazquer and Manny Jalandoni when I purchased my 2013 Ford Explorer, I am very confident in recommending this dealer. Jorge had a surprising amount of product knowledge and information of this model.Once the purchase decision was made, Jorge secured the model with all the options I wanted via a dealer trade. And Manny took care of the new car paperwork was handled very efficiently, which is a good thing because there was allot of it. And he aslo got me a better finance rate, than my own bank Jorge and Manny worked well as a team to get the car prepped and delivered. Jorge shared just enough new-owner info to get me started but not overwhelmed. I appreciate the fact that Jorge paired my phone and downloaded my contacts with SYNC. Thanks again, to Jorge and Manny's professionalism, the shopping and purchasing experience was completed in a pleasant stress-free experience, Dockay More
Victor is really helpful with us when we bought our Ford Focus 2013 last November 30th 201. He knows his job so well, cool and friendly. Great Job Victor! You're the best! :) Focus 2013 last November 30th 201. He knows his job so well, cool and friendly. Great Job Victor! You're the best! :) More
Because of my positive experience with Jorge Velazquer and Nolan Dempster when I purchased my 2013 Ford C-max Hybrid, I am very confident recommending this dealer. Nolan happily accommodated my request fo and Nolan Dempster when I purchased my 2013 Ford C-max Hybrid, I am very confident recommending this dealer. Nolan happily accommodated my request for multiple test drives and offered a surprising amount of product knowledge and information given the newness of this model. Once the purchase decision was made, Jorge stepped in and secured the model with all the options I wanted via a dealer trade. All the new car paperwork was handled very efficiently, which is a good thing because there was allot of it. Jorge and Nolan worked well as a team to get the car prepped and delivered. They shared just enough new-owner info to get me started but not overwhelmed. I appreciate the fact that Jorge paired my phone and downloaded my contacts with SYNC. Thanks to Jorge and Nolan's professionalism, the shopping and purchasing transaction was completed in time for me to take a road trip from Thanksgiving. Thanks again for the pleasant stress-free experience - L. Crick More
Jorge Velazquez was the sales person that helped me through the process in getting my new 2013 ford mustang and he was very friendly and helpful. if you need to buy a car or think about buying a new on through the process in getting my new 2013 ford mustang and he was very friendly and helpful. if you need to buy a car or think about buying a new one please take my advice and let him help you through your process, he's a very nice guy , very helpful and keeps you updated on important things with your car. it was a pleasure buying a car from him at cerritos ford, thank you . have a nice day ! buy a ford !!!!! More
David Pulido was an awesome sales person in helping me look at the cars i was interested in. He was profesional, courteous, patient with the questions i had, and very freindly. David made my very first ca look at the cars i was interested in. He was profesional, courteous, patient with the questions i had, and very freindly. David made my very first car purchase an awesome experience and would recomend him to anyone who is interested in their new/used car More
My wife and I bought 2 cars from Cerritos Ford this past Monday. We were actually only planning on buying 1 car, but the customer service and price that Toai Garcia gave us was outstanding. He helped us o Monday. We were actually only planning on buying 1 car, but the customer service and price that Toai Garcia gave us was outstanding. He helped us out all the way till the end. Toai never pressured us and was always there to answer any questions we had. If you are in the market to purchase a new or used car from Cerritos Ford, I highly recommend seeing Toai Garcia. More
Water to let everyone at cerritos ford how great a job and what a pleasure it was to work with Juan Garcia.Juan made our car buying experience a great one.Juan is very knowledge with evey aspect of the ML and what a pleasure it was to work with Juan Garcia.Juan made our car buying experience a great one.Juan is very knowledge with evey aspect of the MLS .this maybe our last vechle purchase but we willrecomend Juan to all our family and friends. More