Norm Reeves Ford Superstore

I purchased a used Toyota 4Runner from Edgar Jimenez of Cerritos Ford. It was an excellent experience. Edgar was knowlegeable and very easy to work with. He was a good listener and helped me take the time Cerritos Ford. It was an excellent experience. Edgar was knowlegeable and very easy to work with. He was a good listener and helped me take the time I needed to become familiar and confident that I had found the right vehicle. We took a long test drive, thoroughly checked the vehicle out while away from the dealership, came back and then even went back out again for a second test drive just to help my comfort level. The key was to just let me take the time I needed so that I knew I had the vehicle I wanted and then the sales process took care of itself. I really appreciated the help he provided. I highly recommend him and if you go to Cerritos Ford for a new or used vehicle, ask for Edgar, thanks Edgar!! More

We recently leased a C-Max Hybrid from Cerritos Ford and Mike O'Conner was our sales person. The entire process was very pleasant, positive and unbelievably relaxing. We were very impressed with the fact th Mike O'Conner was our sales person. The entire process was very pleasant, positive and unbelievably relaxing. We were very impressed with the fact that we received NO pressure from Mike, just friendly answers to our many, many questions. After taking possession of our car, Mike was always as close as our phone to answer any questions or to invite us back any time to guide us in the overwhelming aspects of our new computerized car. It was very reassuring for us to know that we could continue to call on Mike if necessary. When we are ready to purchase another car, Mike will be the one we call. In the past, when we have purchased new cars, we dreaded having to 'deal' with the dealerships, but our experience with Mike O'Conner and the entire Cerritos Ford staff was positive, friendly and helpful at every level. This is the way a dealership should be run. Thank you Cerritos Ford. More

David Pulido greeted us as soon as we walked up to the lot, we told him what we were looking for and we walked over to the Mustangs, I saw one that caught my eye and we took ir for a test drive, satisfied lot, we told him what we were looking for and we walked over to the Mustangs, I saw one that caught my eye and we took ir for a test drive, satisfied, we when inside to talk numbers, they gave me a fair amount for my trade in, and we further negotiated for the vehicle, an hour or so later we gave alittle and he gave alittle, and the deal was done. I like the no pressure sales they have at Cerritos Ford. It's been 3 days and I am thrilled with my 2013 Mustang Premium. More

I just wanted to thank Jorge for everything . He is such a wonderful person, he has great customer service, is friendly and very patient. But most of all he really helps you get the best deal ever. I high a wonderful person, he has great customer service, is friendly and very patient. But most of all he really helps you get the best deal ever. I highly recommend him as a sales person. Thanks Jorge i really appreciate all your help and helping me and family get a new car!!!! Thank francis More

Last year, we purchased a 2012 Ford Flex at Cerritos Ford, Jorge Velazquez was our sales guy. When we wanted to test drive a 2013 Ford Fusion last weekend, we knew who to go to. Jorge was once again v Ford, Jorge Velazquez was our sales guy. When we wanted to test drive a 2013 Ford Fusion last weekend, we knew who to go to. Jorge was once again very accommodating and patient with us. He was never pushy and always gave an honest opinion when asked for one. Our test drive turned into a purchase, and once again, Jorge made the process so very easy. We were thoroughly pleased with the first numbers he gave us and I have no doubt that he got us the best deal possible. Once we got our keys, he took the time to pair my husband's phone and show us many of the little things that would have taken us forever to find. Thanks to Jorge and his excellent customer service, we've become Ford drivers for life. Also, kudos to Cerritos Ford for the remodel. The place looks great! More

Victor Resendiz was a gentleman from start to finish; he made my wife’s and my experience smooth and entertaining. He provided knowledge, courtesy and understanding. However, the excellent service did not e made my wife’s and my experience smooth and entertaining. He provided knowledge, courtesy and understanding. However, the excellent service did not end there, Fabby Guerra was also a joy to work. I have never had an easier time signing papers. I would highly recommend Cerritos Ford to all, the entire staff was amazing. Cheers! More

The sales person was very helpful and knowledgeable. Answered all the questions we had clearly and was very friendly. I would recommend Jorge Velasquez to other people interested in purchasing a car fr Answered all the questions we had clearly and was very friendly. I would recommend Jorge Velasquez to other people interested in purchasing a car from Cerritos Ford. More

Victor Resendiz was wonderful to work with. Very professional and straight forward. I felt that he had my best interest in mind when helping me reach a decision. Also worked with Manuel Mendez the F professional and straight forward. I felt that he had my best interest in mind when helping me reach a decision. Also worked with Manuel Mendez the Finance Manager who provided me with an equally great experience. I would highly recommend Cerritos Ford. My new car is beautiful and I could not be happier with the service that I received. More

Victor went above and beyond to stay late, and get a car out of detail to show us. He was kind, supportive and funny. The Cadillac Escalade is beautiful, and even though it wasn't a Ford or Lincoln, he kn out of detail to show us. He was kind, supportive and funny. The Cadillac Escalade is beautiful, and even though it wasn't a Ford or Lincoln, he knew so much about the vehicle! The car was in AMAZING condition. They did not negotiate much on the price, but the initial price was extremely fair. The dealership is clean and professional. Salesman are friendly and intelligent, not stalky or clingy. I highly recommend. More