Norm Reeves Ford Superstore

Josh was the salesman I worked with. He helped me out very well on my new Ford. He explained everything well and I had no choice but to buy from him. The car I wanted had other competitors in the same very well on my new Ford. He explained everything well and I had no choice but to buy from him. The car I wanted had other competitors in the same category by other makes, but Josh helped me by showing me the key options that made me got with my new Ford. He was a no pressure, test drive as much as you want until your satisfied salesman. He knew things about Ford cars so well that I noticed other salesman asking him questions. -Dean Moreno More

I had such an amazing experience at Cerritos Ford and it's all thanks to Juan Garcia and Xavier Guajardo. They were so helpful and informative I would definitely recommend them to family and friends!! Th it's all thanks to Juan Garcia and Xavier Guajardo. They were so helpful and informative I would definitely recommend them to family and friends!! Thanks guys! More

Jorge was very helpful and very patient with me. I havent purchased a car in 12 years so the whole process felt foreign to me. I forgot all the items i would need (insurance card, check, pay stub) an havent purchased a car in 12 years so the whole process felt foreign to me. I forgot all the items i would need (insurance card, check, pay stub) and felt very bad about it, but he was very understanding and kind about it. From the moment my friend and i stepped on the lot he was a pleasure to be around. Jorge was very genuine. There was never any b.s. and absolutely no pressure. He was very relaxed and friendly :) I appreciate the time he spent helping us and would recommend him to anyone and everyone. More

I bought my Ford Focus over the Memorial Day weekend. Although it was crazy busy, I was treated like I was the only customer on the lot. Edgar Jimenez was very polite and helpful. He made the waiting per Although it was crazy busy, I was treated like I was the only customer on the lot. Edgar Jimenez was very polite and helpful. He made the waiting period, which was not as long as I expected it to take, very fun and comfortable. Thank you Edgar for all of your help with purchasing my new car!! :) Jenny More

I purchased a used Toyota 4Runner from Edgar Jimenez of Cerritos Ford. It was an excellent experience. Edgar was knowlegeable and very easy to work with. He was a good listener and helped me take the time Cerritos Ford. It was an excellent experience. Edgar was knowlegeable and very easy to work with. He was a good listener and helped me take the time I needed to become familiar and confident that I had found the right vehicle. We took a long test drive, thoroughly checked the vehicle out while away from the dealership, came back and then even went back out again for a second test drive just to help my comfort level. The key was to just let me take the time I needed so that I knew I had the vehicle I wanted and then the sales process took care of itself. I really appreciated the help he provided. I highly recommend him and if you go to Cerritos Ford for a new or used vehicle, ask for Edgar, thanks Edgar!! More

We recently leased a C-Max Hybrid from Cerritos Ford and Mike O'Conner was our sales person. The entire process was very pleasant, positive and unbelievably relaxing. We were very impressed with the fact th Mike O'Conner was our sales person. The entire process was very pleasant, positive and unbelievably relaxing. We were very impressed with the fact that we received NO pressure from Mike, just friendly answers to our many, many questions. After taking possession of our car, Mike was always as close as our phone to answer any questions or to invite us back any time to guide us in the overwhelming aspects of our new computerized car. It was very reassuring for us to know that we could continue to call on Mike if necessary. When we are ready to purchase another car, Mike will be the one we call. In the past, when we have purchased new cars, we dreaded having to 'deal' with the dealerships, but our experience with Mike O'Conner and the entire Cerritos Ford staff was positive, friendly and helpful at every level. This is the way a dealership should be run. Thank you Cerritos Ford. More

David Pulido greeted us as soon as we walked up to the lot, we told him what we were looking for and we walked over to the Mustangs, I saw one that caught my eye and we took ir for a test drive, satisfied lot, we told him what we were looking for and we walked over to the Mustangs, I saw one that caught my eye and we took ir for a test drive, satisfied, we when inside to talk numbers, they gave me a fair amount for my trade in, and we further negotiated for the vehicle, an hour or so later we gave alittle and he gave alittle, and the deal was done. I like the no pressure sales they have at Cerritos Ford. It's been 3 days and I am thrilled with my 2013 Mustang Premium. More

I just wanted to thank Jorge for everything . He is such a wonderful person, he has great customer service, is friendly and very patient. But most of all he really helps you get the best deal ever. I high a wonderful person, he has great customer service, is friendly and very patient. But most of all he really helps you get the best deal ever. I highly recommend him as a sales person. Thanks Jorge i really appreciate all your help and helping me and family get a new car!!!! Thank francis More

Last year, we purchased a 2012 Ford Flex at Cerritos Ford, Jorge Velazquez was our sales guy. When we wanted to test drive a 2013 Ford Fusion last weekend, we knew who to go to. Jorge was once again v Ford, Jorge Velazquez was our sales guy. When we wanted to test drive a 2013 Ford Fusion last weekend, we knew who to go to. Jorge was once again very accommodating and patient with us. He was never pushy and always gave an honest opinion when asked for one. Our test drive turned into a purchase, and once again, Jorge made the process so very easy. We were thoroughly pleased with the first numbers he gave us and I have no doubt that he got us the best deal possible. Once we got our keys, he took the time to pair my husband's phone and show us many of the little things that would have taken us forever to find. Thanks to Jorge and his excellent customer service, we've become Ford drivers for life. Also, kudos to Cerritos Ford for the remodel. The place looks great! More