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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,201 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,201 Reviews of Norm Reeves Ford Superstore

June 28, 2013

Nolan D was a huge help He went out of his way to make sure i left with the car I wanted I would highly recommend him and cerritos ford More

by JeanieLewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nolan dempster
Jul 02, 2013 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Cerritos Ford experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 15, 2013

Jose Vazquez was awesome! Jose made my car shopping experience fun and easy. He helped me find my perfect car and answered all of my questions about it. I got a Focus, and I absolutely love it! I will More

by JeanetteWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
Jun 17, 2013 -

Norm Reeves Ford Superstore responded

Congratulations on your new Focus! Jose is a valued member of our team and he'll be delighted to read this wonderful feedback. Thank you for spreading the word about Cerritos Ford; we hope to work with you again in the future. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 04, 2013

You have some apprehension about the experience you could have at a dealership when negotiating for a new car, but Jorge made it a breeze. Besides his knowledge of the Ford product, his friendly manner and More

by bandsbauer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie and Barry Bauer, Jorge Velazquez
Jun 05, 2013 -

Norm Reeves Ford Superstore responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Cerritos Ford. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 03, 2013

We had such a great experience with Edgar. He was so friendly and listened to what we were looking for and got us exactly what we needed. We purchased a 2013 Ford CMAX and we absolutely love it! We te More

by carlasnewcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Jimenez
Jun 05, 2013 -

Norm Reeves Ford Superstore responded

Congratulations on your new purchase! I hope you are continuing to enjoy your CMAX and it’s wonderful to know that you feel confident in your decision to choose Cerritos Ford as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 03, 2013

Josh was a great salesperson! He was attentive to all my concerns with the purchase of my first new car. He gave me the best deal out there. Thank you ! More

by Kristyyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker
Jun 05, 2013 -

Norm Reeves Ford Superstore responded

Thank you for sharing your feedback! Josh will be delighted to read this great review. It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 01, 2013

Josh Vanden Akker is a very knowledgeable, informative, and professional sales person that I needed to get all my questions answered. You can't go wrong with Josh and Cerritos Ford! More

by lungsaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker
Jun 03, 2013 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to write this outstanding review! Josh is a valued member of our team and he'll be delighted to hear that you were so impressed by the level of service he provided. We hope to work with you again in the future; don't hesitate to call or stop in if there is anything else we can do to help you out. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 01, 2013

Josh was the salesman I worked with. He helped me out very well on my new Ford. He explained everything well and I had no choice but to buy from him. The car I wanted had other competitors in the same More

by DeanMoreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker
Jun 03, 2013 -

Norm Reeves Ford Superstore responded

Thank you for this detailed and spectacular review of our dealership! Josh is a valued member of our dealership and it pleases me greatly to hear that he was able to exceed your expectations. Congratulations on your new Ford; I hope you are continuing to enjoy your purchase. Remember to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 01, 2013

I had such an amazing experience at Cerritos Ford and it's all thanks to Juan Garcia and Xavier Guajardo. They were so helpful and informative I would definitely recommend them to family and friends!! Th More

by AJ_white
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Guajardo, Juan Garcia
Jun 03, 2013 -

Norm Reeves Ford Superstore responded

Thank you for this wonderful review; congratulations on your new purchase! Juan and Xavier will be delighted to read your feedback. I'm happy to hear that our staff was able to exceed your expectations and earn your recommendations. Remember to check us out on Facebook and Twitter for access to our exclusive monthly specials! Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

May 30, 2013

Jorge was very helpful and very patient with me. I havent purchased a car in 12 years so the whole process felt foreign to me. I forgot all the items i would need (insurance card, check, pay stub) an More

by uscbtb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
May 30, 2013 -

Norm Reeves Ford Superstore responded

Congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At Cerritos Ford, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Jorge was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Ford that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

May 29, 2013

I bought my Ford Focus over the Memorial Day weekend. Although it was crazy busy, I was treated like I was the only customer on the lot. Edgar Jimenez was very polite and helpful. He made the waiting per More

by JennyPartida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Jimenez
May 30, 2013 -

Norm Reeves Ford Superstore responded

Thank you for writing about your visit with us! I am happy to hear that Edgar was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Angie Marzinke General Sales Manager Office Phone: 562-405-3570 Email: amarzinke@cerritosford.com

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