Back

Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,195 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

2,195 Reviews of Norm Reeves Ford Superstore

July 21, 2013

David made the purchase process very easy for me. I have not purchased a vehicle in a long time and last time i made a purchase i had a salesman that was very pushy. David was very much the opposite, he was More

by eddy1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ademola
Jul 31, 2013 -

Norm Reeves Ford Superstore responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Angie Marzinke General Sales Manager Office Phone: 562-405-3570 Email: amarzinke@cerritosford.com

July 07, 2013

Sergio and Victor assisted me with my vehicle having suspension issues. I was able to drop off my car and have shuttle service for the day. The service was superb and very friendly. I will definitely More

by Lpalomino72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio in service , Victor Resendiz
Jul 08, 2013 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to share your feedback with us! Sergio and Victor are valued members of our dealership team and they'll both be pleased to hear that they were able to earn your repeat business by providing the outstanding customer service Cerritos Ford is known for. We look forward to impressing you in the future! Before your next servicing appointment, be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Angie Marzinke General Sales Manager Office Phone: 562-405-3570 Email: amarzinke@cerritosford.com

July 07, 2013

I worked with Jorge on the purchase of a new Ford Raptor, which is an incredible truck. I am very happy with the truck, and Jorge was fantastic to work with. I had talked to a couple other dealers, and Jor More

by dmccullagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
Jul 08, 2013 -

Norm Reeves Ford Superstore responded

Congratulations on your new Raptor! I am elated to hear that Jorge and our staff were able to impress you during your purchasing experience. It's great to have you as a part of the Cerritos Ford family and we look very forward to working with you again in the future. Be sure to find us on Facebook and Twitter to gain access to our exclusive monthly specials! Sincerely, Angie Marzinke General Sales Manager Office Phone: 562-405-3570 Email: amarzinke@cerritosford.com

July 02, 2013

Jose was very informed about the car we were interested in seeing. After driving a Prius, I was curious to drive a Ford C-Max. After showing us all the features and taking us for a test drive, we decided More

by JMCostaMesa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
Jul 05, 2013 -

Norm Reeves Ford Superstore responded

Congratulations on your new C-Max! I am happy to hear that Jose was so informative and helpful during your visit to the dealership. We hope to work with you again; don't hesitate to call or stop in if there is anything else we can do to help. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 28, 2013

Nolan D was a huge help He went out of his way to make sure i left with the car I wanted I would highly recommend him and cerritos ford More

by JeanieLewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nolan dempster
Jul 02, 2013 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Cerritos Ford experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 15, 2013

Jose Vazquez was awesome! Jose made my car shopping experience fun and easy. He helped me find my perfect car and answered all of my questions about it. I got a Focus, and I absolutely love it! I will More

by JeanetteWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
Jun 17, 2013 -

Norm Reeves Ford Superstore responded

Congratulations on your new Focus! Jose is a valued member of our team and he'll be delighted to read this wonderful feedback. Thank you for spreading the word about Cerritos Ford; we hope to work with you again in the future. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 04, 2013

You have some apprehension about the experience you could have at a dealership when negotiating for a new car, but Jorge made it a breeze. Besides his knowledge of the Ford product, his friendly manner and More

by bandsbauer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie and Barry Bauer, Jorge Velazquez
Jun 05, 2013 -

Norm Reeves Ford Superstore responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Cerritos Ford. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 03, 2013

We had such a great experience with Edgar. He was so friendly and listened to what we were looking for and got us exactly what we needed. We purchased a 2013 Ford CMAX and we absolutely love it! We te More

by carlasnewcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Jimenez
Jun 05, 2013 -

Norm Reeves Ford Superstore responded

Congratulations on your new purchase! I hope you are continuing to enjoy your CMAX and it’s wonderful to know that you feel confident in your decision to choose Cerritos Ford as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 03, 2013

Josh was a great salesperson! He was attentive to all my concerns with the purchase of my first new car. He gave me the best deal out there. Thank you ! More

by Kristyyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker
Jun 05, 2013 -

Norm Reeves Ford Superstore responded

Thank you for sharing your feedback! Josh will be delighted to read this great review. It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

June 01, 2013

Josh Vanden Akker is a very knowledgeable, informative, and professional sales person that I needed to get all my questions answered. You can't go wrong with Josh and Cerritos Ford! More

by lungsaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker
Jun 03, 2013 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to write this outstanding review! Josh is a valued member of our team and he'll be delighted to hear that you were so impressed by the level of service he provided. We hope to work with you again in the future; don't hesitate to call or stop in if there is anything else we can do to help you out. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

...
209
...