Norm Reeves Ford Superstore

I recently purchased a 2013 Hyundai Elantra from Cerritos and I would have the say the customer service and overall experience was Superb. I worked with Manuel Vazquez and he was the perfect salesman, no pre and I would have the say the customer service and overall experience was Superb. I worked with Manuel Vazquez and he was the perfect salesman, no pressure, great info, and was looking out for my best interest. For anyone looking to get a new car talk to Manuel Vazquez he will give you the best car buying experience ever. More

I was looking for a new vehicle to purchase. I went to Cerritos Ford to price/compare. Sales Rep Juan Garcia was very helpful. He was very informative and went amazingly patient with all my questions/ I Cerritos Ford to price/compare. Sales Rep Juan Garcia was very helpful. He was very informative and went amazingly patient with all my questions/ Inquiries. If I decide to purchase a ford I will definitely return to Cerritos Ford due to Juan's customer service. He is truly the kind of Sales Rep that every first time buyer should have their first experience with. More

My 97 T-bird was having problems so I decided to visit this Dealership to see what was available, I was by Saul, he show me several new and used cars, I ended up with a Pre-owned 13 Escape, I am happy wi this Dealership to see what was available, I was by Saul, he show me several new and used cars, I ended up with a Pre-owned 13 Escape, I am happy with this car because its roomy, has great features and at a great price, also comes with 7 years and 100k miles. The way I was treated left me very satisfied, Saul was very patient with my, answered all my questions, he even called me 3 days after the sale to follow up with me. I had a minor issue with the car which was taken care by Saul and the Service Dept in a fast and easy way. I give Saul and Cerritos Ford a two thumbs up for excellent service and fully recommend this dealership. More

Jorge helped me get a great deal on the F150 truck my husband fell in love with. He worked with me the entire week to get just the right truck with the features I wanted for a price I was comfortable wit husband fell in love with. He worked with me the entire week to get just the right truck with the features I wanted for a price I was comfortable with in time to surprise my husband for his birthday. They even kept the truck in storage for me until I was ready to give him the truck. Cerritos Ford went above and beyond, but more importantly Jorge was a great person to work with! More

Back in Dec. of 2012 when I bought my 2013 Ford Escape -- Sal G. and Jorge V. treated me with Respect. I received the price and loan that I was looking for with ease. And since then, the Respect has not chan Sal G. and Jorge V. treated me with Respect. I received the price and loan that I was looking for with ease. And since then, the Respect has not changed. The rest of the Cerritos Ford Family are also Friendly, Good Spirits, make you feel that YOU ARE part of the CERRITOS FORD FAMILY. Even when you are not in to see them, they will come over and say Hello and ask how things are going. George Kasam in the Service department is always willing to help me out with my concerns. I missed my appointment with Jorge V. last Saturday and Jorge V. had Victor Resendiz step in to help me on my SYNC issues. Patient and understanding. Again, get PEOPLE to work with. More

Janice was very helpful on this purchase explained everything in detail about this car went the extra mile. finance gave us great service in a timely manner. everything in detail about this car went the extra mile. finance gave us great service in a timely manner. More

David made the purchase process very easy for me. I have not purchased a vehicle in a long time and last time i made a purchase i had a salesman that was very pushy. David was very much the opposite, he was not purchased a vehicle in a long time and last time i made a purchase i had a salesman that was very pushy. David was very much the opposite, he was relaxed and a fresh breathe of air. I enjoyed his customer service and knowledge of the products. Cerritos Ford Client for Life. More

Sergio and Victor assisted me with my vehicle having suspension issues. I was able to drop off my car and have shuttle service for the day. The service was superb and very friendly. I will definitely suspension issues. I was able to drop off my car and have shuttle service for the day. The service was superb and very friendly. I will definitely be going back for my sales and service needs. More

I worked with Jorge on the purchase of a new Ford Raptor, which is an incredible truck. I am very happy with the truck, and Jorge was fantastic to work with. I had talked to a couple other dealers, and Jor which is an incredible truck. I am very happy with the truck, and Jorge was fantastic to work with. I had talked to a couple other dealers, and Jorge was straight forward from the get go, which I very much appreciated. I have since had this dealer install a cover, and the parts and service department was also great to work with. I am glad my office is nearby, so I can keep coming back for service. More

Jose was very informed about the car we were interested in seeing. After driving a Prius, I was curious to drive a Ford C-Max. After showing us all the features and taking us for a test drive, we decided in seeing. After driving a Prius, I was curious to drive a Ford C-Max. After showing us all the features and taking us for a test drive, we decided on the C-Max! Love my new car! More