Norm Reeves Ford Superstore

I was at Cerritos Ford Lincoln when I ran into a gentleman named Juan Garcia. He was polite, knowledgeable and knew what he was doing. He was very diligent. I give him a 10 out of 10 but since this gentleman named Juan Garcia. He was polite, knowledgeable and knew what he was doing. He was very diligent. I give him a 10 out of 10 but since this was only rated 5 out of 5 then it is what it is. There should be more nice, intelligent men such as this one. I would definitly come back to this dealership in the near future to make a purchase and or reffer anyone of my friends and family members. More

I contacted AAA for their car buying service they got me in touch with Jorge via Email and a phone call. I had priced the car i wanted online through Ford.com Jorge and the team at Cerritos Ford looked high in touch with Jorge via Email and a phone call. I had priced the car i wanted online through Ford.com Jorge and the team at Cerritos Ford looked high and low for the car I wanted and at no time did i feel pressure to purchase a car that I didn't want. I got updates from Jorge just asking if i was still interested. and what was my status. I took a test drive with another sales person. Jose ( I think) who took me out to the back lots looking for "My" Car at the time was not around. So I told them I had to also have the wife come and test drive the car as well which we did on August 5th with yet another sales person who was just as friendly as the first person. I left on vacation and while out of the state got an email from Jorge asking if i was interested in ordering a 2014. I said sure had the PDF file of the Car I wanted with the MSRP. including the options Jorge emailed me Monday said that he came up with the same price and his selling price was ______ minus any Ford incentives and or rebates. I called him back he answered the phone I asked what i needed to do he to email his the go ahead for the order and he didn't want to see me till the car was on the lot and and he would email me the order confirmation. as soon as he got it from Ford. The Order was place on the 19th of August. I have yet to meet this Jorge guy but he is a great salesperson. Matthew Nelson More

Mr. David Pulido I will like to thank you for your Mr. David Pulido I will like to thank you for your help and excellent customer service as a sales representative. I had a wonderful experience at Mr. David Pulido I will like to thank you for your help and excellent customer service as a sales representative. I had a wonderful experience at this Dealer. I love my new car .Hope to see you guys soon on my next vehicle purchase. Thank you so much Cerritos Ford More

Me and My wife recently came in and Gerald Addison gave us the best deal and he showed spectacular service exceptional service and I would recommend him to all my friends Thank You cerritoes Ford for provi us the best deal and he showed spectacular service exceptional service and I would recommend him to all my friends Thank You cerritoes Ford for providing us with an excellent service representitive More

I recently purchased a 2013 Hyundai Elantra from Cerritos and I would have the say the customer service and overall experience was Superb. I worked with Manuel Vazquez and he was the perfect salesman, no pre and I would have the say the customer service and overall experience was Superb. I worked with Manuel Vazquez and he was the perfect salesman, no pressure, great info, and was looking out for my best interest. For anyone looking to get a new car talk to Manuel Vazquez he will give you the best car buying experience ever. More

I was looking for a new vehicle to purchase. I went to Cerritos Ford to price/compare. Sales Rep Juan Garcia was very helpful. He was very informative and went amazingly patient with all my questions/ I Cerritos Ford to price/compare. Sales Rep Juan Garcia was very helpful. He was very informative and went amazingly patient with all my questions/ Inquiries. If I decide to purchase a ford I will definitely return to Cerritos Ford due to Juan's customer service. He is truly the kind of Sales Rep that every first time buyer should have their first experience with. More

My 97 T-bird was having problems so I decided to visit this Dealership to see what was available, I was by Saul, he show me several new and used cars, I ended up with a Pre-owned 13 Escape, I am happy wi this Dealership to see what was available, I was by Saul, he show me several new and used cars, I ended up with a Pre-owned 13 Escape, I am happy with this car because its roomy, has great features and at a great price, also comes with 7 years and 100k miles. The way I was treated left me very satisfied, Saul was very patient with my, answered all my questions, he even called me 3 days after the sale to follow up with me. I had a minor issue with the car which was taken care by Saul and the Service Dept in a fast and easy way. I give Saul and Cerritos Ford a two thumbs up for excellent service and fully recommend this dealership. More

Jorge helped me get a great deal on the F150 truck my husband fell in love with. He worked with me the entire week to get just the right truck with the features I wanted for a price I was comfortable wit husband fell in love with. He worked with me the entire week to get just the right truck with the features I wanted for a price I was comfortable with in time to surprise my husband for his birthday. They even kept the truck in storage for me until I was ready to give him the truck. Cerritos Ford went above and beyond, but more importantly Jorge was a great person to work with! More

Back in Dec. of 2012 when I bought my 2013 Ford Escape -- Sal G. and Jorge V. treated me with Respect. I received the price and loan that I was looking for with ease. And since then, the Respect has not chan Sal G. and Jorge V. treated me with Respect. I received the price and loan that I was looking for with ease. And since then, the Respect has not changed. The rest of the Cerritos Ford Family are also Friendly, Good Spirits, make you feel that YOU ARE part of the CERRITOS FORD FAMILY. Even when you are not in to see them, they will come over and say Hello and ask how things are going. George Kasam in the Service department is always willing to help me out with my concerns. I missed my appointment with Jorge V. last Saturday and Jorge V. had Victor Resendiz step in to help me on my SYNC issues. Patient and understanding. Again, get PEOPLE to work with. More

Janice was very helpful on this purchase explained everything in detail about this car went the extra mile. finance gave us great service in a timely manner. everything in detail about this car went the extra mile. finance gave us great service in a timely manner. More