Norm Reeves Ford Superstore

A cool, Humble, Family Oreiented Man. I needed a new car since my old one broke down on me and so my father took me straight to Norm Reeves Ford and asked for Jorge Velasquez from fleet de I needed a new car since my old one broke down on me and so my father took me straight to Norm Reeves Ford and asked for Jorge Velasquez from fleet department. Man, let me tell you I will never regret the day my car broke down because Jorge got me into a brand new 2017 Ford Fusion Se! With such a sweet deal! Jorge has been a long time family friend selling cars to my older siblings as well and I will always continue to see Jorge when in need of purchase for a new vehicle. Thank you Jorge for your humanity, your kindness and your humbleness. Sincerely, Matthew Herrera More

Awesome time I loved the salesperson Neri Ellis í will come Back. The price that í got was great i will tell all my friends about this great customer service I loved the salesperson Neri Ellis í will come Back. The price that í got was great i will tell all my friends about this great customer service More

Couldn't have asked for a better salesman! Neri was incredible, I told him my current situation and he stayed well beyond his shift to help make sure I was able to get my car. Iam currently fil Neri was incredible, I told him my current situation and he stayed well beyond his shift to help make sure I was able to get my car. Iam currently filling out all the paperwork and this has to be one of the smoothest and professional transactions. So glad I came here! More

Great experience I had a great experience purchasing my Ford Fusion here during Fourth of July weekend. Service was phenomenal and our sales person Chris Gil was great I had a great experience purchasing my Ford Fusion here during Fourth of July weekend. Service was phenomenal and our sales person Chris Gil was great with us. Definitely recommend this dealership More

Pleasant Experience I've found the perfect ride in this dealership, time flys next thing sales guy Neri Ellis hand over keys to my ride this guy is amazing very supportiv I've found the perfect ride in this dealership, time flys next thing sales guy Neri Ellis hand over keys to my ride this guy is amazing very supportive, buying experience is smooth and was done on a timely manner, Ive walked out in this dealership with a big smile , very satisfied, Highly recomended Rob Cypress Ca More

Fantastic I had a great time here and Miles was the best salesman I've ever had. I never felt pressured and I will certainly comeback and purchase another car f I had a great time here and Miles was the best salesman I've ever had. I never felt pressured and I will certainly comeback and purchase another car from this place and miles. Thank you so much Miles! More

Poor Service Service your vehicle somewhere else. Employees go through the motions but don't really help. Advisors never return calls, take too long to fix vehicle Service your vehicle somewhere else. Employees go through the motions but don't really help. Advisors never return calls, take too long to fix vehicles, and find any excuse to charge you money. Warranty? They still charge you something. Dishonest! More

Best Car Dealership I've ever been to This Dealership is the best I have ever been to. I've been looking to upgrade my car. I went to 2 previous dealerships before this one, both were aw This Dealership is the best I have ever been to. I've been looking to upgrade my car. I went to 2 previous dealerships before this one, both were awful. I had rude sales people at both. But from the time I walked into this one until the time I drove off in my car I purchased I was treated with respect. We started off with Gary, he showed us a vehicle we were interested in. Answered all our questions. A few days later when I went back to make an offer. Gary was not able to be there at the time I needed to go to work around my work shifts so Neri took over to help me out on Gary's behalf. Neri is one of the nicest people I have ever met. Was very upfront and honest with me. I would totally recommend him. (My boyfriend mainly dealt with Gary so he would need to write more about him but he is awesome also) , then my next contact was with Angie and Victor. Again such nice people, very helpful. When I go back to upgrade again in 6-9 months I will be going to this dealership 100%. There is no pressure from these people at all, which is nice and rare for any dealership I've been to. Norm Reeves Ford at Cerritos has earned my lifetime business and I will be referring them to anyone I know looking for a car. Thank you so much!!! More

Amazing experience!! Went in looking for a car, daniel helped me out he's very atentive helpful persuasive, great customer servise it was honestly beyond my expectations a Went in looking for a car, daniel helped me out he's very atentive helpful persuasive, great customer servise it was honestly beyond my expectations and as a first time buyer i was surprised on what the dealership and daniel had to offered for me. I stronlgy recomend stopping by ford to see what they can offer you and ask for daniel. More

Best Dealership Experience by FAR! I honestly have to say, this place was great! Great selection and they're willing to go out of their way to get you what you want! During my car searc I honestly have to say, this place was great! Great selection and they're willing to go out of their way to get you what you want! During my car search I went to Nissan and Honda looking for a compact SUV. I dealt with a few reps and let me say, no one was as attentive to me as JORGE VELASQUEZ was. He answered every single question (and I had many) shared so much knowledge about the cars vs its competitors, and made me feel comfortable throughout this entire experience. I started out wanting one car, then saw another and he patiently went through numbers, features, and anything else I wanted to know. THANKS JORGE! GO BLUE! Fabby our finance person was super sweet and very helpful! Very warm and welcoming, not a pushy annoying money cruncher. Thanks Fabby! More