Norm Reeves Ford Superstore
Cerritos, CA
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2,206 Reviews of Norm Reeves Ford Superstore
Thumbs up Great overall experience, Bernabe is an awesome guy, made us feel welcome and gave us a deal we could not refuse! It was a pleasure working with him a Great overall experience, Bernabe is an awesome guy, made us feel welcome and gave us a deal we could not refuse! It was a pleasure working with him and would recommend to my family and friends. More
Easiest buying experience ever They asked me what I wanted to pay and said fine, that's fair. Said I didn't want any extended warranty sales pitch and they didn't do it! Neri was t They asked me what I wanted to pay and said fine, that's fair. Said I didn't want any extended warranty sales pitch and they didn't do it! Neri was the best sales guy ever. And Manny did the paper work in lightning speed. More
Helpful Salesperson I want to thank Janice Rojas for helping me not only get my car but contact the service department after the sale when I needed something. Most salesp I want to thank Janice Rojas for helping me not only get my car but contact the service department after the sale when I needed something. Most salespeople forget about their customers but I can see that is not the case with her and that is something I really appreciate. More
Danny is amazing. Excellent service. Danny was so very helpful. He answered all of our questions we had. He's very patient and friendly. He made the experience worth while. We are very pl Danny was so very helpful. He answered all of our questions we had. He's very patient and friendly. He made the experience worth while. We are very pleased with the service and car. Thank you so much Danny. Ask for Danny. Thanks, Wilfred Young and Jade Gallardo More
Wonderful Experience!!! Unbelievable! Excellent service. Danny and Manuel did an excellent job of making me feel like family. They were very patient and helpful with helping me pick out the best car deal. Ex Danny and Manuel did an excellent job of making me feel like family. They were very patient and helpful with helping me pick out the best car deal. Excellent customer service. I will definitely be recommending friends and family to go see Danny and Manuel at the Ford dealership in Cerritos. Thanks for everything guys. More
Best customer service and friendly experience Amazing experience in Norm Reeves Ford, Andy was the only that help me out with my first car and it was unbelievable experience with him because he ex Amazing experience in Norm Reeves Ford, Andy was the only that help me out with my first car and it was unbelievable experience with him because he explained and answer all my questions. I will definitely come back to get Ford Mustang Gt. Thank you Andy! More
Ask for Andy Samayoa if u need a car. "Called and asked for Andy because one of my friends recommended him and when I got there he greeted me with A+ service. He walked the lot with me a "Called and asked for Andy because one of my friends recommended him and when I got there he greeted me with A+ service. He walked the lot with me and narrowed my search down to the vehicle that best matched my style. Got me inside and fully disclosed everything including payment, term, and APR. Everything went so perfect that I will always recommend this dealership to everyone but especially him. He is awesome!" More
Very helpful and friendly experience. My wife and I had recently purchased our 2017 Ford Escape from Norm Reeves Ford. Salesman Jorge Velazquez helped us find the perfect vehicle for us an My wife and I had recently purchased our 2017 Ford Escape from Norm Reeves Ford. Salesman Jorge Velazquez helped us find the perfect vehicle for us and made it an enjoyable experience from the start. Jorge was able to take our wants/needs and helped narrow our search to the vehicle me and my wife ending up loving. He also took the time to track the exact vehicle we were eyeing and expedited the delivery. Very knowledgeable and fun to be around. I highly recommend Jorge. I would also like to thank Victor Resendiz in finance for working with us to secure our vehicle while fitting our budget. Both gentlemen were friendly and thorough in making sure our experience was an enjoyable one. More
I love my new Ford! Everything was an easy process. I sent in the internet inquiry and got a phone call right away! Antonio told he was going to be my personal sales cons Everything was an easy process. I sent in the internet inquiry and got a phone call right away! Antonio told he was going to be my personal sales consultant, nice touch. I've never heard that before and thought it was a great. I set the appointment for Saturday and when we got there he had the car ready. Another nice touch. Everything after was smooth sailing. Thanks to the whole team at Norm Reeves Ford! More
Very friendly, and a great experience. Car buying can be a pain in the keester, Neri and Norm Reeves Ford made this a breeze. Once in the finance office, there was very little pressure to o Car buying can be a pain in the keester, Neri and Norm Reeves Ford made this a breeze. Once in the finance office, there was very little pressure to on up-sells, and Manny was professional and a joy to work with. I would also like to add that every person I interacted with seemed genuinely friendly, and very happy to help. I look forward to doing business with them in the future. More