
Norm Reeves Ford Superstore
Cerritos, CA
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2,225 Reviews of Norm Reeves Ford Superstore
Great Experience! Many years ago I purchased my first truck, a used 2005 Ford Ranger. I loved this truck! I had been in contact with Jorge months before the Ranger made Many years ago I purchased my first truck, a used 2005 Ford Ranger. I loved this truck! I had been in contact with Jorge months before the Ranger made it back to the States. He kept me informed to when the truck would be available. When the truck arrived I had about a year left on my lease and I had to wait. Labor Day rolled around and Jorge imformed me of the deals that were happening. General Sales Manager, Angie was able to take in my lease with 6 months left. She made the deal so appealing that I walked out with my 2019 Ford Ranger. Thank you to Angie and Jorge for making my first brand new Ford purchase an amazing experience. I love my 2019 Ford Ranger! More
Repair overheating problem Excellent service very friendly has knowledge to repair my vehicle. Time to complete service is reasonable and price is reasonable. Cost of rental c Excellent service very friendly has knowledge to repair my vehicle. Time to complete service is reasonable and price is reasonable. Cost of rental car is reasonable. More
Great experience I had a great experience at this dealership. Ismael Escalante was extremely helpful and accommodating in getting me the car I wanted. He was attenti I had a great experience at this dealership. Ismael Escalante was extremely helpful and accommodating in getting me the car I wanted. He was attentive, answered all my questions, and was very professional. I also worked with John in finance, who was fantastic with explaining all the paperwork. I love my new Ford Escape and will definitely shop at this dealership again in the future. More
Purchase of car The salesman was very pleasant, knowledgeable,and was a pleasure to work with We did not plan to purchase a car that day but found one at reasonable The salesman was very pleasant, knowledgeable,and was a pleasure to work with We did not plan to purchase a car that day but found one at reasonable price More
Friendly and helpful They took the time to make sure everything is checked and told you what needed to be done and you decided what to do. Their service was good with frie They took the time to make sure everything is checked and told you what needed to be done and you decided what to do. Their service was good with friendly customer service! More
Awesome service 0 hassle for warranty work. I am very satisfied with this dealers performance: Rafael did a great job, got some major work done on my truck really quick and all cover under warra I am very satisfied with this dealers performance: Rafael did a great job, got some major work done on my truck really quick and all cover under warranty. More
Aftermarket work Dave Moulton and Raymond Quintero took great care of my 2013 F250 installing an electric lock, hinge lock and assist lift in the tailgate, in addition Dave Moulton and Raymond Quintero took great care of my 2013 F250 installing an electric lock, hinge lock and assist lift in the tailgate, in addition to a regular service. I’ve recommended Dave to several friends. . More
Excellent, Courteous and Friendly service We have purchased several vehicles from Norm Reeves Ford. Jorge Velazquez is an incredible salesman. There is no pressure and just superb service. Ou We have purchased several vehicles from Norm Reeves Ford. Jorge Velazquez is an incredible salesman. There is no pressure and just superb service. Our purchase was smooth from sales to final paperwork. The GM Mike Gilligan also stopped by to thank us for our purchase. More
Comfortable and on time Jose was nice nice and knowledgeable. He was couteous and he gave me all the recommendations that my car needed. The lounge area is pleasant. Jose was nice nice and knowledgeable. He was couteous and he gave me all the recommendations that my car needed. The lounge area is pleasant. More
Recall on Explorer. Everything went well and smoothly. Rafael Gonzales-Mora employee who knows his job and very professional with lots of enthusiasm for his job. I woul Everything went well and smoothly. Rafael Gonzales-Mora employee who knows his job and very professional with lots of enthusiasm for his job. I would ask for him again. An asset to your Company. He enjoys working at Ford with great customer Service.!!!! More