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Nissan of Irvine

Irvine, CA

4.8
231 Reviews

32 Auto Center Drive

Irvine, CA

92618

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231 Reviews of Nissan of Irvine

January 29, 2019

One hour minimum! I was willing to paiyfor good service! I asked for a simple oil change with no 15 point check or car wash. They put my car on the lift and drained the oil. Then the mechanic walked away for More

by Poorservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel Pena
Jan 30, 2019 -

Nissan of Irvine responded

I would like to apologize for the wait time that you experienced for an oil change at our dealership! I would like to get a bit more information from you so that we can work on improving this aspect of our shop. If you would please reach out to me at your earliest convenience I would appreciate it. Stephanie Smith, Owner Loyalty Manager, 949-580-2339, ssmith@nissanofirvine.com

January 28, 2019

Great Service The staff is very friendly and service rep Angel Peña is always great to deal with and very helpful always explains the services done or if anything e More

by Zoris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Pena
Jan 28, 2019 -

Nissan of Irvine responded

Zoris, thank you for taking the time to leave Angel this 5 star review! We know you have many options to service your Nissan and we are honored to have earned your business.

January 26, 2019

Car Maintenance Fast, professional, reliable, helpful, and affordable. Angel is very proactive and honest. He never tries to upsell you on services your car doesn't n More

by Lola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Pena
Jan 28, 2019 -

Nissan of Irvine responded

Lola, thanks for spending time out of your weekend to leave a review for Angel and our dealership! We are so happy you gave us the opportunity to earn your business.

January 26, 2019

Transmission replacement My Pathfinder was making a weird noise that turned out to be transmission failure. Nissan replaced the transmission and gave me a rental cart at no co More

by 12345678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Pena
Jan 28, 2019 -

Nissan of Irvine responded

We are happy that we were able to help you in the repair of your Pathfinder! Thank you for taking the time to leave this 5 star review for Angel! We look forward to continuing to help you with your Pathfinder's maintenance needs.

January 25, 2019

Great Service Dealership gave great all around service. I dropped off my vehicle and the dealer ordered me a Lyft to get to work and offered to setup the return tri More

by Titan Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Guerrero
Jan 28, 2019 -

Nissan of Irvine responded

Thank you for taking the time to leave Victor and our dealership this great 5 star review! We look forward to providing the same top notch service at your next service visit.

December 31, 2018

Easy oil change Victor is great - he’s super friendly and offered several options and discounts. The service was quick and no hassle with a comfortable waiting area. More

by Friday@1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Jan 03, 2019 -

Nissan of Irvine responded

Thank you for taking the time to leave this wonderful 5 star review for Victor! We look forward to seeing you at your next service visit and continuing to provide you with exceptional customer service.

December 31, 2018

Excellent service and repair Great service to determine reason for check engine light and correcting the problem quickly and efficiently. Much appreciated their great attitude an More

by Altima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nutter, Stephanie Smith
Jan 03, 2019 -

Nissan of Irvine responded

Thank you for giving us the chance to take care of your Altima! We appreciate the time you took to leave a review for the DealerRater community about your experience. We look forward to keeping your Altima running like new throughout your ownership.

December 27, 2018

The never ending issue solved Bought my Nissan at a dealer I won’t name, but they are in BUENA PARK😉. On my brand new rogue a trim piece detached. I brought it to the guys in BP More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Macias
Dec 28, 2018 -

Nissan of Irvine responded

Steve, thank you for giving us the opportunity to help you with the servicing of your new Rogue and for leaving us this review. We look forward to helping you with the maintenance needs of your vehicle throughout your ownership.

December 19, 2018

Wonderful service At Irvine Nissan We love Irvine Nissan and the staff and service advisors always treat us like royalty. Devin and I don’t take our cars any place else. These guys ar More

by Bella3806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Pena, Oscar Macias
Dec 19, 2018 -

Nissan of Irvine responded

Wow, thank you for this great 5 star review! We are honored that you and Devin have been such loyal customers. We look forward to seeing you both at your next visit.

December 18, 2018

Amazing experience Great people and eager to help and satisfy their customers every need. I would recommend this dealership to everyone. They were willing to help me fin More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alana
Dec 19, 2018 -

Nissan of Irvine responded

Jordan, thank you for taking the time to write this wonderful review on Lana and the sales experience you had! Congratulations on your new vehicle and thank you for allowing us to help you get the vehicle you wanted. We look forward to continuing to care for your vehicles maintenance needs throughout your ownership.

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