Nissan of Irvine

Friendly customer service. I didn’t wait long for the mechanic. I didn’t have to request a quick car wash. It was already washed. The newly remodeled waiting lobby looked aes I didn’t wait long for the mechanic. I didn’t have to request a quick car wash. It was already washed. The newly remodeled waiting lobby looked aesthetically comfortable. Lots of tables and chairs to do some work on your laptop. I ran into some familiar faces I remember at the service parts counter from last inquiry on parts. Boy I was jazzed to see the filtered water by the sink to refill my water bottle. BTW I’m returning back soon because my daughter bought a used Nissan-her first car! I know what to get her for Christmas! A Nissan keychain- coz “The Price is Right” However, someone wasn’t around 🧐, He was my GoTo brother, Mark Nutter. I’m sorry I missed him before he retired. Mark was there when I first pulled in with Nissan and was there for me for any questions. I even called him once to ask how the heck to move my steering wheel as I was stuck across the street parallel parked in front of my daughter’s elementary school. That was a first for him- a goofy customer in a bind calls him. Over the years, he’s heard about how my family’s doing, and vice versa. I brought my vehicle in days before Father’s Day. Wished him well. I’m forever grateful for being honest, and provided clear explanation of how parts worked. But Never Fear, another generation of Certified Service Reps at Nissan of IRVINE are here! Fernando, Juan and Amed! The Legacy of Best Service Lives on! More

I like the text alert with pictures and video of inspections and work. I dislike the new 3% credit card charge and the requirement to bring in whatever discounts you receive from them by email. Al inspections and work. I dislike the new 3% credit card charge and the requirement to bring in whatever discounts you receive from them by email. All offers, coupons and incentives should be visible on my digital account. More

I purchased my Nissan Sentra from Nissan of Irvine 2 years ago and my experience was very good and since then I go there for my service. I fully trust them with my vehicle. From sales to service I have years ago and my experience was very good and since then I go there for my service. I fully trust them with my vehicle. From sales to service I have never had a better experience and I recommend them to anyone looking for good old fashioned service with courtesy, fair pricing and overall quality far superior to any other service out there. More

I recently had an outstanding experience with Nissan Irvine. After getting a flat tire, I contacted Nissan Roadside Assistance, which quickly arranged to have my car taken to the dealership. Upon arriva Irvine. After getting a flat tire, I contacted Nissan Roadside Assistance, which quickly arranged to have my car taken to the dealership. Upon arrival, I was greeted warmly by John, as usual, who made me feel right at home. Initially, the technician informed me that replacing the tire would cost around $300 since I was still within the grace period. However, the dealership owner personally went above and beyond, making calls to confirm my coverage. He informed me that my tire replacement would actually be covered up to $250—even before the three-month grace period had fully expired. Their helpfulness, transparency, and genuine care truly impressed me. I highly recommend them to anyone looking for phenomenal service and top-notch after-sale care. They’ve made me a true Nissan fan More

Good service, friendly and helpful , shiny and bright inside the dealership. Fernando kept me informed about my car and was super helpful fir me! Thank you Nissan if Irvine !! inside the dealership. Fernando kept me informed about my car and was super helpful fir me! Thank you Nissan if Irvine !! More

This experience with Nissan of Irvine has been the best experience I’ve ever had purchasing a new car. I called up Nissan Irvine, and spoke with Keith who is the sales/finance manager and explained my cred experience I’ve ever had purchasing a new car. I called up Nissan Irvine, and spoke with Keith who is the sales/finance manager and explained my credit situation to him over the phone. He gave me a straight up answer and said that he could get me what I wanted so I went down there sake he ran my credit in 10 minutes later he said you’re approved or exactly what you want and exactly the price you want. He then told me go pick out whatever color I wanted. . Once I picked out the color in the vehicle that I wanted, it took less than 45 minutes for me to take care of all the paperwork and be in my car happy as can be driving down the road. This dealership went above and beyond to meet all my expectations and requirements, I highly suggest anybody looking for a Nissanto definitely go to this dealership if you want that close family personal experience. Nissan of Irvine is the number one place to go when you need to get yourself a vehicle More

Juan Alvarado from the service department provided excellent customer service. He was very polite, patient, and went above and beyond. I highly recommend him! excellent customer service. He was very polite, patient, and went above and beyond. I highly recommend him! More

the maintenance procedures being performed on my vehicle, answering all of my questions with patience and clarity. vehicle, answering all of my questions with patience and clarity. More

Nissan Irvine, Thanks so much again for your help with thexccv purchase of my new Ariya last week. thexccv purchase of my new Ariya last week. More

I recently had the pleasure of purchasing my first car, an electric vehicle, from the Nissan dealership in Ariya, and I cannot express enough gratitude for the incredible experience. A huge thank you to Ma an electric vehicle, from the Nissan dealership in Ariya, and I cannot express enough gratitude for the incredible experience. A huge thank you to Matthew Tillinghast, Stephanie Smith , and the entire management team for going above and beyond to assist me. Having driven my family’s car for years, I never owned a vehicle of my own until now. Transitioning from relying on Uber and managing a tight budget to owning a brand new Nissan Ariya has significantly improved both my personal and professional life. The team at Nissan Ariya made this transition seamless and exciting. Matthew was exceptionally patient, knowledgeable, and supportive throughout the entire process. They took the time to understand my needs and worked tirelessly to find the perfect car for me. Their dedication and willingness to go the extra mile ensured that I drove away with a vehicle that exceeded my expectations. The management team especially Keith Gleeton also played a crucial role in making this dream a reality. Their trust and generosity in providing me with brand new keys, despite knowing my financial constraints, were truly heartwarming. I am beyond happy with my new electric car and the freedom it brings. I wholeheartedly recommend the Nissan dealership in Ariya to anyone in search of a car, especially those looking for a dealership that genuinely cares about their customers. Thank you for making this milestone in my life so memorable and positive. Sincerely, Mounika More