Nissan of Hawthorne

sales new I went me and my husband to purchase my 2014 sentra from Ayat who we were referred by from our friend. when we wend there she greeted us and took our I went me and my husband to purchase my 2014 sentra from Ayat who we were referred by from our friend. when we wend there she greeted us and took our information. immediately she took us to the car we inquired about online and we went on a test drive. Joe who is the general manager gave us the best deal and then we went to the finance manager Nancy who was very friendly and answered every question we had. we spend there 3 hours total and we were on the road with my new car. Excellent service I would recommend this dealership to anyone I know looking to get a car to Ayat. so happy overall More

No Problems At All.. I wish buying everything was this easy!!! I walked in spoke to Carmen who was my sales man and told him what i wanted. He found me the car gave me a g I wish buying everything was this easy!!! I walked in spoke to Carmen who was my sales man and told him what i wanted. He found me the car gave me a good price after nancy did my financing i drove away in my new Maxima..!!! Great people great place I'll definitely reccomend them to everyone!!! More

Great service Just leased a Rogue. My salesman was Victor and he was very straightforward. We were able to work out a deal in under an hour. Wonderful service Just leased a Rogue. My salesman was Victor and he was very straightforward. We were able to work out a deal in under an hour. Wonderful service More

Lies at Every Single Aspect of the Buying Process I'm not sure how much they paid the people to make the positive reviews, but believe everything you read about the negative ones. To begin, we live th I'm not sure how much they paid the people to make the positive reviews, but believe everything you read about the negative ones. To begin, we live three hours away and were drawn, of course, by the low price on Cars.com only to find out when asking about fees, that every rebate possible is applied to the internet price. Quite shady. It added up to a little over $2k in extra added. Knowing that, I still proceeded to drive 3 hours in the rain to see the car because I truly liked it (a used 2012 Volvo) and it had a clean CarFax even with the extra money tacked on. Robert F was the salesman that helped us even though we made the appt with Christina- who along with the other front desk lady were too busy getting everyone's orders for pizza when I walked in. I drove the car and liked it and went on with the buy process, and didn't haggle at all. To make a long and tiresome story short. There were doc fees ($549) and I was told I would have to purchase gap insurance to secure my loan. That is a complete lie. Speaking to the bank Monday- they assured me it was not required. Before signing the sales agreement, I questioned a $2500!! charge. I was told by Nancy in finance, (who I cannot imagine how this woman sleeps at night knowing what she does for a living)- that the $2500 was the gap insurance and there was nothing she could do about it. Well, that was also a complete and utter lie- not only was it not the gap- it was a warranty which was NEVER asked about or mentioned. It is also refundable if you read the fine print. My husband and I have called for three days straight with no one returning our calls. I spoke the salesman who "helped" me with my car- Robert F and he told us he would take care of it. Not. We've not heard one word. The owner and the GMs voice mail boxes are full. Stay away! More

SCAM! They confirmed a price online and over the phone, Once i arrived they tacked on 2,500 worth of fees. the manager tj Klein was an unprofessional sleaze They confirmed a price online and over the phone, Once i arrived they tacked on 2,500 worth of fees. the manager tj Klein was an unprofessional sleaze. they would drop the price but increase the interest rate. when we finally got fed up with their games they refused to return our down payment. Please if you value your time stay away from these people. More

Average experience Be prepare to spend most of your day in there. Overall my experience was on average and would recommend this dealer. With a little negotiating you can Be prepare to spend most of your day in there. Overall my experience was on average and would recommend this dealer. With a little negotiating you can leave the dealer with the price you willing to pay. More

efficient pretty quick process It took some negotiating but I feel like I left with the deal/car I wanted and the payment I wanted. My car was not exceptionally clean but they said It took some negotiating but I feel like I left with the deal/car I wanted and the payment I wanted. My car was not exceptionally clean but they said that would be resolved when I get my plates. More

it was a excited experience Did a good job nice and friendly and try to get me the best rates excited at trying to work with what I had and try to get my payment as low as they c Did a good job nice and friendly and try to get me the best rates excited at trying to work with what I had and try to get my payment as low as they can More

Deceptive My wife was looking to purchase a used Nissan Odyssey listed on line for 21.5K. Upon arrival, the list price on the car was north of 26K - odd for a My wife was looking to purchase a used Nissan Odyssey listed on line for 21.5K. Upon arrival, the list price on the car was north of 26K - odd for a car that has a KBB value of 19K. She was able to haggle a deal of 18.5K with all fees included. We were to get 7K for the car we were trading, making the purchase price 11.5K - good deal....until the paperwork comes out. The loan application stated we were to borrow 18.5K, on top of the 7K for the car, and the 2.5K down payment for a total of 28K for their already overpriced 26K car. Oh yea, and this after waiting 90 minutes from the time they said they were ready to take us. More

Deceptive Internet Price/False advertisment I came in for a used Honda Civi and after seeing on the internet. After checking out the filthy car with scratches and dents I was told the price I s I came in for a used Honda Civi and after seeing on the internet. After checking out the filthy car with scratches and dents I was told the price I saw online was only for people who were doing the 6.75% financing and after a $3000 down payment. The sales person told me it's in the fine print (lie) and the true price of the car for me (because of paying cash) was $13K vs the online price $6,999. I was furious and felt cheated. The sales person even offered to help me to find a car through her "other" sources. We left and will never return. Buyers stay away. More