Nissan of Hawthorne

Excellent Went in there looking for a car, Gary Thompson assisted me and same day I left with my 2016 Nissan Sentra! It was a great experience being that I was Went in there looking for a car, Gary Thompson assisted me and same day I left with my 2016 Nissan Sentra! It was a great experience being that I was a first time car buyer. More

Great Experience Walked in and drove out in a car the same day. Salesman - Louis Martinez was great . Finance dept worked hard to get me financing with decent interest Walked in and drove out in a car the same day. Salesman - Louis Martinez was great . Finance dept worked hard to get me financing with decent interest rate even though my credit was bad. I'm happy. More

Easy and Hassle Free Took less then an hour to get a brand new car, and they took my old car no problem. Very helpful sales people. Would use them again. Took less then an hour to get a brand new car, and they took my old car no problem. Very helpful sales people. Would use them again. More

Highly Recommend I recently had a wonderful experience with Nissan of Hawthorne. Jimmy the Sales Manager was extremely helpful and was able to assist me in getting a P I recently had a wonderful experience with Nissan of Hawthorne. Jimmy the Sales Manager was extremely helpful and was able to assist me in getting a Pathfinder. The whole team stayed late to make sure everything was taking care of and I drove away the same day with a new car. I highly recommend this dealership for your new car needs. More

How a 5 star experience drops to 3 stars How a 5 star experience goes down to 3. I went to buy my daughter a used car from Nissan of Hawthorne after seeing an Internet offer. We called and C How a 5 star experience goes down to 3. I went to buy my daughter a used car from Nissan of Hawthorne after seeing an Internet offer. We called and Christine and Rosella were very pleasant. 2013 Nissan Altima SL loaded with 26000 miles for $13,998. Certified pre-owned. Price couldn't be beat. Car was selling at almost trade in value. Sales Rep Gary Thompson was very helpful. Test drove the car and loved it. I'm a straight shooter, Gary is a true pro and straight shooter. Sat down to buy car. Dealer added $795 prep fee not on listing. It was not in Internet ad so it was removed. Gary was a true pleasure and a gentleman. Finance ManagerJB (Juan) was the best I ever dealt with. I am a finance professional and he got me a better rate than I expected. No one better. Now why only 3 stars? When they cleaned the car and took off sticker, the dealership ripped the tint on the rear passenger window. The dealership damaged the car. They do not do tinting so I got an estimate $75-$125. I asked if the dealership would assume responsibility. The Sales Manager Enrique absolutely refused crying poverty that he wasn't making money on the car. He admitted that they did the damage, but said he would not pay $100. Very unprofessional. Even JB agreed they should pay. I wasn't going to pass up the deal over $100, but that $100 cost them a 5 star review and probably any referrals More

Professionally Delivering what was promised Using on line sourcing, they bid the exact car at the best price. Finalizing the deal in person every member of the dealer made us feel important, ap Using on line sourcing, they bid the exact car at the best price. Finalizing the deal in person every member of the dealer made us feel important, appreciated and like family. After MANY hours of shopping many SUV makes at 8 other dealers, Nissan of Hawthorne demonstrated how an auto purchase should be handled. No double talk. No pressure. JUST straight out serve the customer, answer questions and build a relationship. I'll not go elsewhere. Even a quick visit to the service department showed that the core values of the dealership is every where in its operation. If you're looking for a Nissan and you're within reason to visit, I promise you that you will thank me for the advice... More

HORRIFIC place is a scam!!! to say the least stay FAR AWAY! Spoke to Sales Manager Enrique a creep would be an understatement.Called to speak to Dragon the Ge place is a scam!!! to say the least stay FAR AWAY! Spoke to Sales Manager Enrique a creep would be an understatement.Called to speak to Dragon the General Manager who never bothered to return my call POOR CUSTOMER SERVICE More

Excellence of performance 3 days ago I leased the new Nissan Altima in Nissan of Hawthorne. The experience I had I wish to have everybody who is planning to have a car with thi 3 days ago I leased the new Nissan Altima in Nissan of Hawthorne. The experience I had I wish to have everybody who is planning to have a car with this dealership. The salespersony Louis Martinez was so frendly and helpful through the whole process. They worked out several options with me giving the best deal on all of them, made several recommendations so finally I ended up with leasing. The whole dealership works as a great team substituting each other. What was the most important for me that they did not push me to get the car leaving the final decision for me. The finance department specialists are very experienced guys who made my "check out" quick and hassle free. Thank you, the Nissan of Hawthorne team! More

Very accommodating Leased 2 altima sr's got a great deal. My sales person Louis Martinez took care of everything with no issues and gave me exactly what I wanted. Will d Leased 2 altima sr's got a great deal. My sales person Louis Martinez took care of everything with no issues and gave me exactly what I wanted. Will definitely be back in 3 years for a new car! More

Crookes- Dishonest One word Nissan should canceled contract with this thives. I bought Nissan rogue premium model 2015 last year with 0% finance. everything was done One word Nissan should canceled contract with this thives. I bought Nissan rogue premium model 2015 last year with 0% finance. everything was done deal including price negotiation & credit check. Even i paid $3000 down payment .Suppose to take delivery in 3 days as they were overbooked to process my car papers. I was okay with it. When i went to take car they made me sign all papers. after that when i sign finance papers i saw price went up by $1000 then decided. So instead of $31400 it was $32400. When i asked about it they told me that is the price they gave me & i agreed on that price initially. Fortunately i was holding rough paper with salesman written price which was showing $31400 including everything on road price. When i saw them they change statement & told me it is price when i pay cash. I told them from beginning it was finance. When i asked salesperson to confirm that he just simply told me he just forgot to tell me about it. I just backed up from deal. Also they changed the car which initially they wrote while i paid down payment. they wrote vin number on official paper.when I asked they told me they sold that car on saturday. So any how no deal at that time. After 10 days that sales personnel called me & told me to come again so they can offer me in between deal. We agreed for $31900 out the door price including 5 year registration no cost to me & 6 free oil changes. I took car delivery.they told me to collect new number plate & registration papers with 2 weeks. When i went in after two weeks they told me i need to pay around $ 225 for registration fee . I told them they agreed to include 5 year registration with no charge to me. That time they change statement & told me it cost them more than they expected so they will not able to offer me. If i will not pay then they will change it to 1 year. Unfortunately i was in rush & i spent enough time arguing with them on all matters. So i paid that amount. above all instead of 6 free oil change coupon they offered only 3 oil change coupon. The salesperson told me he can not give all six coupons at same time as he need manager approval . So all the time it was stress for me & unpleasant buying experience with Nissan of Hawthorne . Also 2015 Nissan Rogue as many design flows & defects. wiper designs are bad so in snow time you can not keep it upright position for easy clean, It has recall for passenger airbag issues & on long rides aircondition stop blowing air. You need to wait two hours before software for air blow to reset before it start working again. More