Nissan of Elk Grove

Caleb did an excellent job. He was thorough and patient and answered all of our questions. He was thorough and patient and answered all of our questions. More

Caleb was knowledgeable, professional & courteous & answered any questions & gave us a solid deal. I would definitely work with Caleb again. answered any questions & gave us a solid deal. I would definitely work with Caleb again. More

Very friendly! Very helpful! Good communication and explained everything well. Answered all questions! All in all a 10/10 Very helpful! Good communication and explained everything well. Answered all questions! All in all a 10/10 More

Nissan of Elk Grove continues to provide outstanding service. I’ve been bringing my car here for more than a decade. And it runs great. service. I’ve been bringing my car here for more than a decade. And it runs great. More

Noah provided excellent service from beginning to end. Would buy a car from him again with no hesitation. Thank you sir! Would buy a car from him again with no hesitation. Thank you sir! More

The staff at Nissan of Elk Grove provided very helpful and friendly customer service. My vehicle needed a diagnostic test to pinpoint an intermittent engine knock. The service manager, Patrick Braxton, re and friendly customer service. My vehicle needed a diagnostic test to pinpoint an intermittent engine knock. The service manager, Patrick Braxton, recommended I bring the vehicle in for a 24-hour period to allow for a thorough test drive and diagnosis. The inspection resulted in the mechanic identifying a faulty EGR valve and cooler. These are simple parts in themselves to replace but require a major vehicle disassembly to install. My vehicle was in the shop for 10 days. Patrick provided me a rental vehicle to use, given I live 60 miles away. I sincerely appreciated this offer and convenience. The Service Advisor, Raul Ruiz, was very patient and helpful in explaining the needed repairs, securing the warranty authorization from Nissan and keeping me informed throughout the process. Bottom line, I received excellent, friendly, competent and courteous service from all that I interfaced with at Nissan of Elk Grove. I would definitely recommend this dealership for service and purchases. I am a satisfied and repeat customer. More

You do not respect my response to the additional list of “needs attention” . I declined the air filter and the cleaning of the battery cable/post. Yet you changed the air filter any way and charged me an “needs attention” . I declined the air filter and the cleaning of the battery cable/post. Yet you changed the air filter any way and charged me an additional $59.99. I just purchased a replacement filter and found that the air filter had already been done. Checked my paperwork and to my surprise it said I authorized it. I DID NOT authorize an additional $60.00 for a $ 10.00 part. This is not the first time there has been additional charges that should not have been. I am rethinking returning to your dealership. More

I had a great experience working with Caleb at Nissan of Elk Grove! He made the entire process easy and stress-free with a no-pressure approach. He was knowledgeable, professional, and more than happy to an Elk Grove! He made the entire process easy and stress-free with a no-pressure approach. He was knowledgeable, professional, and more than happy to answer all of my questions along the way. The entire team was friendly, welcoming, and genuinely focused on making sure I had a great experience. I highly recommend Caleb and Nissan of Elk Grove and will definitely be coming back! More

Khanh Ho is amazing! !!! A true miracle worker. And everyone I encountered during my time there, from John Brooks in maintenance to the finance department and everyone in- !!! A true miracle worker. And everyone I encountered during my time there, from John Brooks in maintenance to the finance department and everyone in-between were kind, helpful, and focused on doing a job well done. This is a wonderful family owned business... no pressure just great service in a welcoming environment. More

Very good coustmer service and helpful thank you Mr Carlos parga for your best service Carlos parga for your best service More