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Nissan of Cool Springs

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.7
2,053 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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212 Comtide Court

Franklin, TN

37067

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Showing 2,053 reviews

January 03, 2023

She was so great to work with. Brought us several cars to test drive and Eric even came out to talk with us and show us around. More

by johnlogue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy, Celia Dukeshier
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Jan 05, 2023 -

Nissan of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. We are always more than happy to assist you if anything else comes up. Take care! Best Regards, Amber Amarx (615) 861-8514

January 03, 2023

Celia was very helpful and did everything she could to help us out. She was very professional and friendly and I would recommend going to see her for a car. More

by Amandacaldwell6211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Jan 11, 2023 -

Nissan of Cool Springs responded

Hi Amandacaldwell6211, thank you for taking the time to let us know about your recent experience. Let us know if we can assist you further. Amber Marx

January 03, 2023

Thank you for everything! Celia made our buying experience easy and effortless. She is so pleasant and was a pleasure to work with! More

by johnlogue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Huber
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy, Darius Fields, Celia Dukeshier
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Jan 05, 2023 -

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 02, 2023

Celia is the best! She is honest, kind & professional. She is the reason e bought! More

by Paulrgood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Jan 04, 2023 -

Nissan of Cool Springs responded

Hi Paulrgood, we're happy to hear you had such a positive experience with our team! We hope you have a great day! Best Regards, Amber Amarx (615) 861-8514

January 01, 2023

Everyone was very nice and helpful My salesman Vince Stokes was so helpful and navigated me thru the process . He was very patient considering we had to change my date to get my car signed sealed and de More

by Kathammer1795
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Stokes
Report | Print
Jan 04, 2023 -

Nissan of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Thank you, and have a fantastic day! Regards, Mark Hepler (615) 790-2500

December 23, 2022

I just moved here to Franklin from Huntsville, AL and set up an appointment with Nissan of Cool Springs. I ended up having a great experience because Michael Harshberge took great care of me. He recommended More

by Russ Ortman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Harshberge
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Dec 26, 2022 -

Nissan of Cool Springs responded

Hi Russ, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 21, 2022

This dealership was great and family friendly. They had the patience to help me find the right car. More

by Dany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Williams , Celia Dukeshier
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Dec 21, 2022 -

Nissan of Cool Springs responded

Hello Dany, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2022

The process was really faster and clean through all departaments, Portuguese speaker was one advantage More

by Fespindola21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celia Dukeshier
Report | Print
Dec 12, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Best Regards, Amber Amarx (615) 861-8514

December 06, 2022

Very friendly. Appearance very nice. Guy that did my tinting and tires explained and very professional. My salesman Marwan fantastic. Explained all the features an More

by Rocky.barth2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marwan Babiry
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Dec 07, 2022 -

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

December 06, 2022

Vincent went above and beyond to help me stay in the price range I needed. Was very helpful and knowledgeable about the cars More

by Catheypugh
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Stokes
Report | Print
Dec 08, 2022 -

Nissan of Cool Springs responded

Cathey, Thank you for taking the time to leave Vince such a nice review! He is very knowledgeable!! Let us know if you need anything! Thank you, Amber Marx 615-790-2500

Dec 08, 2022 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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