Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Nissan of Cool Springs

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.8
2,105 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
Contact Dealership
View Awards

212 Comtide Court

Franklin, TN

37067

Directions

By Type

Showing 2,105 reviews

September 06, 2024

This is the best dealership ever. I love everyone there. They are all so friendly and nice Mark, Laura, all the service guys all have treated us so great. I would recommend them to ev More

by ronnieandwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Stacy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hoggatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Huber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Nissan of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care! Regards, Mark Hepler (615) 790-2500

August 31, 2024

Oreanna Annes was so very helpful. Kind and attentive, appreciated her patience and great personality. Would recommend this dealership because of her! Thank you so much More

by Yesenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oreanna Garvin
Report | Print
Sep 06, 2024 -

Nissan of Cool Springs responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Regards, Mark Hepler (615) 790-2500

August 30, 2024

Muy agradecida con esta chica muchas gracias por su amabilidad quedamos muy contentos con nuestra nueva camioneta More

by isbelastor94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oreanna Garvin
Report | Print
Sep 02, 2024 -

Nissan of Cool Springs responded

Hola, muchas gracias por sus amables palabras sobre su experiencia aquí en Nissan of Cool Springs. Todos los días intentamos satisfacer a nuestros clientes y siempre es bueno saber que lo logramos. Realmente apreciamos su negocio. ¡Esperamos verlo nuevamente en su próxima visita y continuar brindándole un excelente servicio! ¡Cuídese!

August 30, 2024

Thanks Oreanna for your support, you’re so kind, the experience was wonderful, thanks Alex Davis for help me to get the SUV that I wanted!! Guys good Job!! The best Nissan Dealership More

by Jose.salmeronr.47@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oreanna Garvin
Report | Print
Sep 02, 2024 -

Nissan of Cool Springs responded

Hello, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

August 29, 2024

I love this dealership everybody is nice, Very professional and good service, Oreanna Anez was very kind and helpful with me, I bought my Frontier here! Excellent truck More

by Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oreanna Garvin
Report | Print
Aug 31, 2024 -

Nissan of Cool Springs responded

Hi Miguel, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 28, 2024

Raj was nice and helpful as a sales person. Our main issue was with the finance/paperwork part of the process. Before standard service with Christian. More

by tracij1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raj Thakor Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian (unsure of his last name)
Report | Print
Aug 31, 2024 -

Nissan of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2024

La mejor atención. Cero quejas la chama súper amable tratable . Se adapta a tus necesidades. Excelente sin duda alguna. La recomiendo al 100 % . Gracias Oreanna. Gracia More

by Yuleccymoya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oreanna Garvin
Report | Print
Aug 23, 2024 -

Nissan of Cool Springs responded

Aquí en Nissan de Cool Springs, entendemos que su tiempo es valioso. Nos alegra saber que pudimos brindarle una experiencia tan increíble. ¡Gracias por contarnos cómo fue su experiencia y esperamos continuar brindándole un servicio increíble!

August 17, 2024

Oreanna Anez did an awesome job helping us with the purchase of our Chevy Colorado! I highly recommend going to see her for your next vehicle. She’ll help you make it happen!! More

by cconklin70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Sartin, Oreanna Garvin
Report | Print
Aug 19, 2024 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 17, 2024

Oreanna was easy to work with, quick, made the whole process effortless. It was worth the drive! More

by rcskinne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oreanna Garvin
Report | Print
Aug 19, 2024 -

Nissan of Cool Springs responded

Hi, thank you for sharing your positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 17, 2024

Great job! Very attentive, upbeat, and knowledgeable. From the first phone call, she didn’t waste any time in finding us what we wanted. More

by agray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oreanna Garvin
Report | Print
Aug 19, 2024 -

Nissan of Cool Springs responded

Hi Agray, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

1
...
6
7
8
...
211