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Nissan of Cool Springs

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.7
2,053 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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212 Comtide Court

Franklin, TN

37067

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Showing 2,053 reviews

March 23, 2023

Thank you to everyone at Nissan Cool Spring and especially Celia for making my recent purchase a very pleasant experience. The entire process was thorough, honest and professional. I recommend! More

by loreninhaperes
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
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Mar 26, 2023 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514

March 22, 2023

Awesome Dealership, Awesome Sales Staff, Awesome Management. Highly Recommend great prices and great trade offer as well More

by dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy, Marwan Babiry
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Mar 23, 2023 -

Nissan of Cool Springs responded

Hi Dan, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it.

March 20, 2023

Célia is amazing! ! Thank you for everything Celia! She is very polite, I definitely recommend her. More

by sayuridias7
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Mar 22, 2023 -

Nissan of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to Celia here at Nissan of Cool Springs! Thank you, and have a fantastic day! Regards, Mark Hepler (615) 790-2500

Mar 22, 2023 -

Nissan of Cool Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 20, 2023

She’s the BEST. lovely. Me and my family we love her. Really recommend she awesome More

by marcio_rfilho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Mar 22, 2023 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Regards, Mark Hepler (615) 790-2500

Mar 22, 2023 -

Nissan of Cool Springs responded

Marcio_rfilho, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cool Springs! We look forward to your next visit! Take care!

March 15, 2023

Friendly staff, welcoming atmosphere. Dealership is clean and comfortable. Would not hesitate to recommend to anyone. More

by rjpjr73
Recommend Dealer
Yes
Employees Worked With
Raj 4 stars
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Mar 18, 2023 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

March 14, 2023

Very nice and professional sales staff. They made purchasing a vehicle easy. I highly recommend them More

by annacoleman04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Willie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Flores
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Mar 17, 2023 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514

March 05, 2023

The salesman were great the finance department less than. I have called since October about a refund my mother should have received about canceled warranties. I have emailed the finance department without a More

by Tiphanirenee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lance Carney, Darius Fields
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Mar 18, 2023 -

Nissan of Cool Springs responded

Tiffany, Thank you for taking the time to let us know about your experience. Please contact us if you require further assistance.

March 04, 2023

Amber and Raj were both the best and so helpful. Very professional and knowledgeable about the Rouge. I would refer them to others. Your lucky to have them at your dealership! More

by Ronaldorvis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj and T., Amber Marx
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Mar 07, 2023 -

Nissan of Cool Springs responded

Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

March 04, 2023

Best car buying experience I have ever had! Everyone was very nice and extremely helpful. More

by LoriRigdon68
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darius Fields
Report | Print
Mar 07, 2023 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 28, 2023

Celia was extremely helpful and was able find what we were looking for very quickly. Within a short amount of time we were test driving the vehicle we ended up buying. Everyone at the dealership has b More

by JP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike from Finance, Amber Marx, Celia Dukeshier
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Mar 03, 2023 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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