Back

Nissan Of Union City

Union City, GA

2.1
188 Reviews

4080 Jonesboro Road

Union City, GA

30291

Directions

By Type

188 Reviews of Nissan Of Union City

February 02, 2022

I bought 2 brand news vehicles and both times, they lied, gave me bad deals with more lies. NOTHING THAT THEY SAY CAN BE TRUSTED. They lack professionalism and will get a "in the hood street attitude" when y More

by Jay D
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The General Manager in 2011 and 2013
Feb 04, 2022 -

Nissan Of Union City responded

Jay D, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 964-4900. We look forward to hearing from you.

Feb 04, 2022 -

Jay D responded

I heard that same response after buying the first brand new vehicle and was very dissatisfied. The dealership strung me along with more lies and excuses and out of desparation to get a better deal they convinced me by promising thst if I kept my current vehicle for atleadt one year, then two years that they would rectify the damage on that vehicle. Only to get to the second year, more lies and excuses then was told the only way they could make wrong right was to put me in another new vehicle with better financing and etc. That was another big lie that I believed and bought another knew vehicle that ALL of the old bad debt from the first vehicle was carried over into the second vehicle, so they just camouflaged the bad and made it worse with the glam and shine of the new. Now mind you I came with not just an high but an excellent credit score. And the financing was horrible. When I attempted to get the car refinanced through the credit union and other banks I was told because of that large carry over that I would only get financing for the value of the car. So I was once again STUCK with the new vehicle plus an additional 13000 in debt from the first vehicle. Oh by the way their solution down the road was they had a program to lower the debt. But it turned out to be lower the payment and then added another 2 1/2 years to the debt of the car. With anger and frustration I had to blame myself for trusting the lie after lie after lie with this dealership from the sales person to the finance dept to the GM. I sucked it for those 8 years not to mention the other 2 years with the other car. So this has been a 10 years journey with Nissan South of Union City 4080 JONESBORO RD that has been the journey from xxxx ON ELM xx. BUYER BE AWARE!

January 12, 2022

All I can say is LIES! Scammers! Anything for that commission! Shut them down! Now! They sold me car without telling me they downgraded my trim & gave me a completely different car from that I tested More

by Still PissedOff
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricardo!
Jan 19, 2022 -

Nissan Of Union City responded

Still Pissedoff, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

October 16, 2021

I went in for a oil change and tire rotation and it always takes around 3 hours for some reason. A few weeks later I noticed two of my Michelin tires were replaced with another brand. After numerous ca More

by sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlon
Oct 22, 2021 -

Nissan Of Union City responded

Sandy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (770) 964-4900 at your earliest convenience and we will do our best to resolve this with you.

June 15, 2021

TL;DR - Shady, incompetent, juvenile, scam-artists. Car in the repair shop the next day. Keep away from these scoundrels. If you want to feel like an idiot after buying a car, then nissan of union city More

by DownrightUpset
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monique Hancock, Anita Green
Jun 20, 2021 -

Nissan Of Union City responded

Hi Downrightupset, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 964-4900 at your earliest convenience to discuss how we can turn your experience into a positive one.

February 28, 2021

Nissan South Union City made me drive 12hrs to pick up a key. I’m so glad I video recorded and documented everything on you tube, J Sandifer. More

by J sandifer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Will Washington, KD
May 08, 2021 -

Nissan Of Union City responded

Hi J Sandifer, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

October 31, 2020

The Services is terrible in Union City the owner/ manager seem not to follow up with the clients concerns and complaints I was treated badly More

by junettarucker80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin M. Williams
Nov 12, 2020 -

Nissan Of Union City responded

Hi Junettarucker80, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 23, 2020

I will not recommend to anyone! I regret getting a Nissan being a 2019 I’ve had problems with it as in paint flaking off and bubbling. You call that a poor paint job. I also was told by Marc the day I purcha More

by CDA
Recommend Dealer
No
Employees Worked With
Jessika Godfrey
Jul 27, 2020 -

Nissan Of Union City responded

Cda, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (770) 964-4900 at your earliest convenience and we will do our best to resolve this with you.

June 10, 2020

I purchased my 2018 Armada at another dealership. I came to Nissan Union City because the car was still under Warranty. I met Lamont When I pulled in the service bay. He took my information and I left the More

by Cdye22
Recommend Dealer
Yes
Employees Worked With
Lamont Williams
Jun 12, 2020 -

Nissan Of Union City responded

Cdye22, we're happy you found our staff to be so supportive during your experience here at Nissan South Union City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2019

Sneaky My daughter wanted to get her car refinanced, She called and was told she needed to do it in person. Appt. was at 9, we were there for3 1/2 hrs. They More

by Truthfinder
Customer Service
Recommend Dealer
No
Employees Worked With
jaleel
Oct 14, 2019 -

Nissan Of Union City responded

We are sorry to hear that you did not have a positive experience with us. We apologize for this anf hope that you are willing to give us another chance.

April 29, 2019

SCAMMERS Nissan of Union CIty should be SHUT DOWN due to false advertisement, rude and shady sales persons. I was treated so bad during my initial and definit More

by w153398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't recall the names of the employees