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Nissan Of Union City
Union City, GA
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191 Reviews of Nissan Of Union City
I purchased my 2018 Armada at another dealership. I came to Nissan Union City because the car was still under Warranty. I met Lamont When I pulled in the service bay. He took my information and I left the to Nissan Union City because the car was still under Warranty. I met Lamont When I pulled in the service bay. He took my information and I left the truck there for the repair. The truck needed a computer update. He updated it at no charge. The next time I went in for an oil change Lamont greeted me by my name. I got an oil change and tire rotation. He told me they did not rotate the tire because I needed new tires. He told me I did not have to get them that day but I needed them. I got them that day for safety reasons. Lamont kept me informed while I was waiting. Several weeks after I got tires my battery went dead while I was out. I contacted the number giving to me for roadside assistance and was told the car was not registered to me and they could not tow me. I was upset so I contacted Lamont who without a blink of an eye asked for my location. As we were speaking the other roadside assistance called advising they would be there in 45 minutes. I clicked back to Lamont thanked him and told him roadside assistance was coming. He called me back after 6 and I advised they had not come yet but my husband had just arrived to my location, he jumped me and I was on my way. Never have I had a service advisor care so much. He was going to tow me from McDonough to Union City free of charge so I could get a battery. I am humbled. People forget what you say but remember how you made them feel! More
Sneaky My daughter wanted to get her car refinanced, She called and was told she needed to do it in person. Appt. was at 9, we were there for3 1/2 hrs. They My daughter wanted to get her car refinanced, She called and was told she needed to do it in person. Appt. was at 9, we were there for3 1/2 hrs. They do not finance anymore, which they should have told her. They were only trying to get her to trade her car to make a sale or do a lease. They don’t tell you this on the phone they wait until you get there to play you. Real sneaky, but I had their number. They said they got rid of the bad apples, watch out for them. We wasted our time on Saturday morning. And by the way the salesman was Jaleel and his manager. Don’t let them talk you into anything other than what you go there for, BE AWARE! More
SCAMMERS Nissan of Union CIty should be SHUT DOWN due to false advertisement, rude and shady sales persons. I was treated so bad during my initial and definit Nissan of Union CIty should be SHUT DOWN due to false advertisement, rude and shady sales persons. I was treated so bad during my initial and definitely second attempt to purchase a car that I didn't want to drive another NIssan. And this traumatic experience left me so bitter and angry at all the other car dealers that I visited after that experience that it wasn't fair to them. I purchased a car from Nissan of Morrow and couldn't believe that a car buying could be so sweet, smooth with EXCEPTIONAL customer service, from the moment I drove up all the way to my car. Now this is how customer should be treated. PLEASE take NOTES Nissan of Union City More
Attitude and Lies This service is so terrible it’s not even funny. They get upset at you for every question as if it’s not their job. Then they lied about the condition This service is so terrible it’s not even funny. They get upset at you for every question as if it’s not their job. Then they lied about the condition of my tire so now I can’t get the warranty. More
Very rude I got my car couple of months ago and I went for my oil change. They were so rude and bunch of liars. I will give less than 1star if I have the chance I got my car couple of months ago and I went for my oil change. They were so rude and bunch of liars. I will give less than 1star if I have the chance More
Great Customer Service Jaleel Conway gave exceptional customer service to me and my husband. We have both had negative car buying where we never got straight answers until s Jaleel Conway gave exceptional customer service to me and my husband. We have both had negative car buying where we never got straight answers until signing on the dotted line. Needless to say we were a bit leary about buying again. Jaleel immediately put those fears to rest. He was respectful, knowledge and honest from start to finish. I would definitely purchase from him again and refer others. More
All smiles Jaleel was very patient and helpful ! Him and his boss!! We purchased a vehicle on 6/29 !! From a satisfied customer Olivia !! I would definitely refe Jaleel was very patient and helpful ! Him and his boss!! We purchased a vehicle on 6/29 !! From a satisfied customer Olivia !! I would definitely refer him 2 anyone in need of a vehicle. More
2018 nissan sentra/ Mr Hightower Nissan of Union City was very helpful in getting us a vehicle. Josh Ajayi was very good and attentive and we were not there very long. He took good Nissan of Union City was very helpful in getting us a vehicle. Josh Ajayi was very good and attentive and we were not there very long. He took good care of us and we lover our new car!! Their follow thru has been great Cindy took care of me and Anita as well. With this dealership you are never alone!!! More
Great service Everyone that i came into contact was very helpful! This is my very first new car. After being turned down at a previous dealership. The staff here ma Everyone that i came into contact was very helpful! This is my very first new car. After being turned down at a previous dealership. The staff here made me very thank full i came. Mrs Anita was very pleasant and with great conversation talked me through all the features and details of my car! Mr Doug Brown and Mr Gamble both were very helpful with the process with the banks getting me approved and I really like the fact that they did not give up even when i was ready to just walk away!! Thanks to every one even the Young lady that was at the front desk to check me in! Excellent service all around If new the name of the young men who detailed my car i would tell them Thanks as well because It was really clean inside and out! Thanks everyone! More
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Hands down the #1 dealer, Heaven sent! I originally made an appointment with another dealer but when I came in, there was no appointment schedule. By destiny Doug was standing by the door a I originally made an appointment with another dealer but when I came in, there was no appointment schedule. By destiny Doug was standing by the door and his client had not shown up. I am so glad he was there! He made my car buying experience the best one ever! He was very informative, resourceful, and efficient. Thank you Doug; thank you Nissan! More