Nissan Of Union City

Attitude and Lies This service is so terrible it’s not even funny. They get upset at you for every question as if it’s not their job. Then they lied about the condition This service is so terrible it’s not even funny. They get upset at you for every question as if it’s not their job. Then they lied about the condition of my tire so now I can’t get the warranty. More

Very rude I got my car couple of months ago and I went for my oil change. They were so rude and bunch of liars. I will give less than 1star if I have the chance I got my car couple of months ago and I went for my oil change. They were so rude and bunch of liars. I will give less than 1star if I have the chance More

Great Customer Service Jaleel Conway gave exceptional customer service to me and my husband. We have both had negative car buying where we never got straight answers until s Jaleel Conway gave exceptional customer service to me and my husband. We have both had negative car buying where we never got straight answers until signing on the dotted line. Needless to say we were a bit leary about buying again. Jaleel immediately put those fears to rest. He was respectful, knowledge and honest from start to finish. I would definitely purchase from him again and refer others. More

All smiles Jaleel was very patient and helpful ! Him and his boss!! We purchased a vehicle on 6/29 !! From a satisfied customer Olivia !! I would definitely refe Jaleel was very patient and helpful ! Him and his boss!! We purchased a vehicle on 6/29 !! From a satisfied customer Olivia !! I would definitely refer him 2 anyone in need of a vehicle. More

2018 nissan sentra/ Mr Hightower Nissan of Union City was very helpful in getting us a vehicle. Josh Ajayi was very good and attentive and we were not there very long. He took good Nissan of Union City was very helpful in getting us a vehicle. Josh Ajayi was very good and attentive and we were not there very long. He took good care of us and we lover our new car!! Their follow thru has been great Cindy took care of me and Anita as well. With this dealership you are never alone!!! More

Great service Everyone that i came into contact was very helpful! This is my very first new car. After being turned down at a previous dealership. The staff here ma Everyone that i came into contact was very helpful! This is my very first new car. After being turned down at a previous dealership. The staff here made me very thank full i came. Mrs Anita was very pleasant and with great conversation talked me through all the features and details of my car! Mr Doug Brown and Mr Gamble both were very helpful with the process with the banks getting me approved and I really like the fact that they did not give up even when i was ready to just walk away!! Thanks to every one even the Young lady that was at the front desk to check me in! Excellent service all around If new the name of the young men who detailed my car i would tell them Thanks as well because It was really clean inside and out! Thanks everyone! More

Hands down the #1 dealer, Heaven sent! I originally made an appointment with another dealer but when I came in, there was no appointment schedule. By destiny Doug was standing by the door a I originally made an appointment with another dealer but when I came in, there was no appointment schedule. By destiny Doug was standing by the door and his client had not shown up. I am so glad he was there! He made my car buying experience the best one ever! He was very informative, resourceful, and efficient. Thank you Doug; thank you Nissan! More

BUYERS BEWARE! HORRIBLE CUSTOMER SERVICE! I purchased a vehicle from this unprofessional dealership about a year and a half ago. At the time of trade in we were told that we would get more fo I purchased a vehicle from this unprofessional dealership about a year and a half ago. At the time of trade in we were told that we would get more for our trade in than what they actually put down on paper. Also, we could have gotten a MUCH BETTER DEAL somewhere else (always do your research before purchasing a vehicle). I have been calling this place for over 2 months now inquiring about the process to get my GAP insurance refunded and they will NOT return any of my phone calls. I have also emailed the floor supervisor with no response. To top it all off, each time I call the receptionist hangs up on me after laughing and placing me on hold. She’s absolutely incompetent and useless! I wouldn’t recommend this place to my worst enemy. SAVE YOUR TIME & MONEY AND GO TO A REAL (& PROFESSIONAL!!!!!) CAR DEALERSHIP! I will be contacting corporate. More

Douglas Brown was a blessing to us. With doug brown and Nissan of Union City was phenomenal I am so appreciative that I chose this dealership I worked with Douglas Brown he was amazing a With doug brown and Nissan of Union City was phenomenal I am so appreciative that I chose this dealership I worked with Douglas Brown he was amazing and help me to obtain my vehicle stress-free as promised I recommend anyone if you want an awesome car buying experience ask for Douglas Brown. More

Dont waste your time Had my car a year (Altima 2016 used) and it’s out of warranty. When purchasing the car I asked for an extended warranty and the finance manager decli Had my car a year (Altima 2016 used) and it’s out of warranty. When purchasing the car I asked for an extended warranty and the finance manager declined me stating that I was not in a position to receive the extended warranty that I was lucky that I was even approved for the car. I had to beg for GAP and he mad me pay for my GAP cash upfront $500. Also when I called my finance company to see if they had additional options they stated that those instruction about extended warranty was not true that they would have went through another company not them. At that point I did not understand why the finance manager had me lie to the finance company about the type of car I was receiving if I would not be covered. Basically I was taken advantage of and it worked on their end because now I am screwed out of a car unless I come up with the funds to fix the issue. Nissan said it’s nothing they can do, you have to buy a $3500 transmission. I do not know much about repair to cars but my car is calling for a sensor and I'm not sure why my sensors can not be replaced vs the entire transmission! Call consumer affairs and they had an attitude told me there was nothing they could do and hung up on me. I will be taking this to the next level. My voice will be heard and something will be done. I would have never spent my money with them knowing I would have to deal with such poor service and attitude!Please do not put yourself in my situation stay away from Nissans(CVT) they are NO GOOD! Terrible customer service and they will do NOTHING to help you. More