Nissan Of Union City
Union City, GA
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188 Reviews of Nissan Of Union City
My name is Mr Watson I took my truck to Bella Nissan to have a sensor replaced a poem receiving my truck back my truck was heavily damaged on the right side I talked to the service manager he repeated it t have a sensor replaced a poem receiving my truck back my truck was heavily damaged on the right side I talked to the service manager he repeated it told me he was going to fix it why we were standing talking me and him are my side from the wheel was broken he walked to my truck and knocked it back in which is the stores on the side he repeatedly said we're going to fix this as soon as Alexia grinsky service director get it then upon me calling the service director alexian several time talk to Mr David about my truck they received it said they going to call me back call me back upon my truck was returning heavily damage when I went in to bring my truck in service sales Derek and Peter offered to buy my truck they did a walk around my truck and took pictures of my truck off me $4,000 more than my truck was valued for a poem coming back to receive my truck my truck was wrecked damaged very very bad Nissan of Bella keep repeating said they going to get back with me get back with me they have never called me this happened on September 9th here it is September the 29th no one still haven't returned my calls please do not go to Bella Nissan they would not responsible and they would tell you a lie in a heartbeat so how was my truck Damaged when your sales manager offered me 4.000 over book value I have in black and white where Derrick sales manager. so how he offered more if truck was wrecked ask him and Peter salesman More
For the first time my oil change didn't take several hours and the customer service level was exceptional. Olie was friendly and engaging with a great personality. hours and the customer service level was exceptional. Olie was friendly and engaging with a great personality. More
I am an auto transport broker service. Lablondi a manager at bella Nissan had me save their day by getting al vehicles transposition Atlanta to Bronx NY. I had the tablet m transport han Lablondi a manager at bella Nissan had me save their day by getting al vehicles transposition Atlanta to Bronx NY. I had the tablet m transport handled as needed. I updated lablondi throughout the day with her not responding. I paid the driver at 8pm. as I was supposed to do. I invoiced lablondi, they paid me$300 less than I had paid the driver and told me they weren't paying me anymore. The office then ganged up in me and made me leave the building. The owner Andre Smith, was involved also. I'm shocked! This is basically robbery! More
I'm sorry to say that this service center is just a short walk from my house, but I won't be using their services again. Their customer service is absolutely terrible. When our car's transmission broke down, walk from my house, but I won't be using their services again. Their customer service is absolutely terrible. When our car's transmission broke down, we decided to take it to the nearby Nissan dealership instead of calling a tow truck to have it taken to another dealership. Big mistake! However, the receptionist at the dealership couldn't connect us with anyone who could provide information about our car. It took days for them to give us any updates. If you need your car serviced, I highly recommend going elsewhere. The lack of empathy and responsiveness from the staff is disappointing. When my husband went there, the employees were just standing around talking and not showing consideration for customers who might have urgent needs. It's truly disheartening to see this lack of care for people's situations. More
I was being helped by Tamoor Chaudhry with traffic violations from the Chicago Il area but now ant contact attemots are rejected. I am still receiving violation from area in the Chicago area. I the violations from the Chicago Il area but now ant contact attemots are rejected. I am still receiving violation from area in the Chicago area. I the car in question is the Mercedes that I traded in Sep of last year but the violations keep on showing up. I was advised that the dealership would yake the necessary action on the Mercedes to complete the trade, BUT THAT DID NOT HAPPEN. So my review of your dealership is that it is very bad and not reliable More
Walking into this place is like walking into a den of vipers. Don't get me wrong, the salesman was great but it was the sales manager that was the problem. He did not honor the price of a new vehicle in vipers. Don't get me wrong, the salesman was great but it was the sales manager that was the problem. He did not honor the price of a new vehicle in spite of consumer protection laws against deceptive advertising. He claimed he knows the law but that's laughable especially since he tried to charge me a doc fee when the dealers website says that the doc fee was included in the sales price. He doesn't even know what is on their own website, so you expect me to believe you know consumer laws? I'm still shaking my head at this guy lol. Very unprofessional for a sales manager. Not only did they lose out on a new car sale but lost out on a future customer as well. I would stay as far away from this dealership as you can. Based on their reviews I should have as well. More
Rick is awesome! He made the job of buying a car, not a job and very easy he was patient and all the good things that I was looking for He made the job of buying a car, not a job and very easy he was patient and all the good things that I was looking for More
No customer service. Took my car in for a recall. They didn't repair it but took credit for doing so. Stay away from these folks including MS Cheyne who hung up in my Took my car in for a recall. They didn't repair it but took credit for doing so. Stay away from these folks including MS Cheyne who hung up in my face when I was trying to reach their customer service dept. More
THEY LIED AND CHEATED AND BEAT ME OUT OF OVER $23,000. I wanted another Altima with leather seats, tinted windows and a sunroof, but newer than the one that I had purchased previously 4 years ago. I I wanted another Altima with leather seats, tinted windows and a sunroof, but newer than the one that I had purchased previously 4 years ago. In mid-February of 2021. I walked into Nissan of Union City. A sales lady Sharon approached me, and I told her what I was looking for and she showed me a 2020 Altima that did not have those things that I had told her I wanted. She then asked me to test drive it and I refused. Then she said that she would put a sunroof in it. I asked her will she put it in writing she said yes. Then we looked at the tint and it was bubbled. She said she will put that in writing. She said YES. She took me into the building to a desk on the other side of the sales floor and did the paperwork with the sunroof and tinted windows. Then she told me that they will call me when the sunroof arrives and they will schedule the window tinting because he was off site. I have made many attempts to contact the store manager and even made several visits when finally, a manager came out and i showed him my contract. He looked at it and said to me "who signed this contract" Then he looked me straight in the eye and said, "this is not going to happen." And then asked me if there is anything else he can do for me. It has been almost two years, and I hate my Altima because I still don't have my sunroof and tinted windows like I was promised before I purchased and not mentioning a missing back floor mat. AND A NEW TRANSMISSION AND A CATILAC CONVERTER, WHICH I HAD TO CRY AND BEG TO GET A DISCOUNT THAT MY 100,000 MILE WARRANTY WOULD NOT COVER. SO THE SERVICE REPAIR CENTER DID IT TOO $2,400 I paid and got my car back and now it is falling apart. I have lost both sides of tire gaurds as I drive on the highway and it has only been two days. NOW THEY WILL NOT CALL ME BACK OR EVEN ANSWER MY CALLS. WILL SOMEONE HELP ME PLEASE CHARLESMURRAYATL@GMAIL.COM 678 894-5516 More