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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
812 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 812 reviews

April 01, 2025

Amazing service. The people were kind, helpful, knowledgeable, smart, polite, accommodating, and customer oriented. I thoroughly enjoyed my experience and I would ret More

by SAMITLAMBA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke McDonald
Apr 01, 2025 -

Niello Volvo Cars Sacramento responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 31, 2025

My whole experience was great! It was easy to see the car I wanted using Cars.com and the AI tool reached out right away to book an appointment. The next day I was able to get to t More

by BERVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bladow
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Niello Volvo Cars Sacramento responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 30, 2025

Bailey was awesome. He was super helpful, patient, and was able to address all of our questions and concerns. He made it all so easy. We love our new vehicle. More

by CYNLUSK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for your feedback on your recent visit to Niello Volvo Cars Sacramento. It's great to hear that we were able to assist you and that you had such a positive experience. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 29, 2025

Very attentive service, friendly and thorough. My car always comes back washed and ready to go. Happy to have gotten my XC 60 from Niello. More

by RROLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Partida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2025

They make everything very convenient (valet service) and are very responsive to all of my questions More

by meeb17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2025

Super helpful and friendly from the call to make a service appointment through to returning your vehicle. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 26, 2025

Service was excellent and I was pleased with the customer care. I am extremely satisfied with the how quickly I was out with a serviced clean automobile. More

by LSOTELO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 25, 2025

My wife and I had a great experience at Niello Volvo and especially enjoyed our experience with David Morris and Andrew Clark. It was both our first times buying a car and we felt heard, informed and well t More

by CARLYKILPATRICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Morris
Mar 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience with us! We're happy to hear it went well working with David, Andrew, and our team, we truly appreciate your feedback. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 25, 2025

As I've said on previous surveys, Matt was very helpful, gracious, blunt. He gave us his assessments, left the decision up to us. More

by SWILLIAMS49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Matthew and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 25, 2025

Shaun is always great at keeping me updated on the status of my service. He also went above and beyond to get me information on my registration that DMV failed to send. Niello has a great team starting with More

by LITTLESISBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Shaun was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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