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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
844 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 844 reviews

July 09, 2023

It was a pleasure dealing with Jesus Tinoco. Everything he said he would do he did. More

by BATTENTS
Recommend Dealer
Yes
Employees Worked With
Ryan Ross, Jesus Tinoco
Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share some details about your recent service visit. We're glad to hear that Jesus did an outstanding job. We will make sure to pass your special thanks along to him and are truly lucky to have him on our team here at Niello Volvo Cars Sacramento.

July 09, 2023

It is exceptional. The facility is always very clean and everybody very knowledgeable. I enjoy coming there. More

by PREBENBJERREGAARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

Hello! We are so happy to hear that you enjoy visiting us for service. We feel so fortunate to have regular customers like you that choose to work with us time and time again. Thank you for taking the time out of your busy day to leave us with such kind words, we greatly appreciate it!

July 09, 2023

All personnel I dealt with or direct, straightforward, and competent. Vidam was especially helpful going so far as to FaceTime the dash of the car in order to help me understand the functions. The deliver More

by PLASKETTV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol
Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

Hello! We're so glad to know that Vidam and the rest of our team here in Sacramento provided you with such a positive experience. We will make sure to pass along your kind words. Please do not hesitate to reach out to us if any questions or concerns come up in the future. Happy driving!

July 08, 2023

Did great in helping the sales person nice guy was open in talking with me and wife More

by dpascoa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol
Jul 08, 2023 -

dpascoa responded

Was great

July 06, 2023

Always a great experience dealing with these guys at Niello Volvo - I look forward to seeing you again next year! More

by GILL.GRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the great review! We appreciate your continued business and are here for you anytime.

July 06, 2023

Matt did a great job. He was very attentive and knowledgable. Lyft ride worked out great. More

by FRANKE2992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the positive review, Frankia! Please let us know if there are any sales or service needs that we can lend a hand with in the future.

July 06, 2023

Amy was professional, efficient and friendly. You are fortunate to have her as an employee. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to leave us this wonderful review, JR. We truly are so lucky to have an employee like Amy on our team! We are happy to hear that her 5-star service made you consider servicing your car with us. Please do not hesitate to reach out to us if any questions come up in the future.

July 05, 2023

Rick is a very good communicator. HE kept me updated on parts on order, OKs. More

by GRAYP66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Rick awesome?! Thank you for your kind review and for choosing Niello Volvo Cars Sacramento. Please don't hesitate to reach out if you need anything else.

July 05, 2023

Patient and extremely knowledgeable. Went as smoothly as can be expected. Ryan and team were great to work with! More

by TIALYNN0424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ross
Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

Tia, We’re honored to receive feedback like this. Please let us know if there is anything else we can assist you with.

July 04, 2023

Great communication, completed earlier than expected. Very easy, simple process. A new to me process was receiving a video overview of the inspection and work. This was awesome!! More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo for your recent service, Zach! We're happy to hear that the team was able to complete the service more quickly than expected and provided you with honest updates during the visit. We look forward to serving you again in the future!

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