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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
848 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 848 reviews

October 30, 2023

Service department is great because they keep you informed about every little thing that is going on with the car and what is needed More

by CMIGLAS237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 25, 2023

Matt has provided great service while always addressing the issues noted during the request for service. Also any car issures are always explained in a courtesy manner and with prompt attention. Excellent More

by REDHAIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! Thanks so much for your continued business and for taking the time to write such a nice review. See you next time!

October 24, 2023

Great serves, people, and waiting area. I trust Jeff and his repair recommendations. And I appreciate the quality and reliability of service completed. More

by RLSCOTT216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

We're happy you're happy! We're definitely lucky to have Jeff on the team and we'll pass your kind words along so he knows how much you appreciate him. Happy driving!

October 23, 2023

over the last 6 years i have had excellent service , it’s timely and the staff is friendly More

by NNARY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for being such a loyal customer! We truly appreciate your business and will be here for you with the same excellent service whenever you need us next.

October 21, 2023

Matt is always spot on and keeps me informed of the progress of my repairs or service. More

by HHASHIMOTOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business! We'll be sure to let Matt know how much his communication and skills are appreciated.

October 21, 2023

Always a pleasure working with Matthew. His customer service is outstanding. Niello Volvo has my best interest in mind always . Excellent service !! More

by cvyhmeister
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

Wow! Thanks for the glowing review! We appreciate your continued business and we can't wait to serve you again in the future. Happy driving!

October 18, 2023

Amy is the best service rep I have ever experienced in my life. She is so professional and personable. You just want to be her friend. But probably more importantly, she is competent and anticipatory of your More

by HCRANE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Gol, Amy Ott
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Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

We're definitely lucky to have Amy on our team, and we'll be sure to pass along your kind words so she knows what a great job she's doing. In the meantime, thanks for the high recommendation!

October 15, 2023

I am usually able to schedule a service appointment within one week and the service department is kind and helpful. More

by WORLDPRESSURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Oct 18, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business. We're lucky to have loyal customers like you, and we'll be here for you whenever you need us next!

October 14, 2023

Got the lease I wanted without too much back and forth: Great deal, easy smooth transaction. Thanks Niello Volvo! More

by LMCDONALD3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Niello Volvo Cars Sacramento responded

Thank YOU for choosing Niello Volvo Cars Sacramento. We're so happy we were able to get you such a great deal. Enjoy your new ride!

October 10, 2023

Buying my car was totally stress free. The sales folks were up front with all of the costs and I knew going in to sign the paperwork what the cost was going to be . I was told about differ More

by DACMAINTENANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk, Amy Ott
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Oct 18, 2023 -

Niello Volvo Cars Sacramento responded

Wow! What a thoughtful review. We couldn't agree more about how great the team is, and we're thrilled you had such a stress-free experience. See you next time!

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