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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
848 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 849 reviews

December 30, 2023

Edgar was the most excellent customer service rep that I had at Niello Volvo. I came in for wipers and was able to use my $50 service coupon. He even had them wash my car for me. I was very impressed that t More

by SUSYFAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Jan 01, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Susy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 30, 2023

Great customer service and so helpful and professional . Love working with them and Rick is the best More

by deb_johns22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Deb, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 28, 2023

Everyone at Niello is very polite and helpful. They regularly try to get my services scheduled as quickly as possible. More

by FWLISAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Dec 29, 2023 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 27, 2023

I always appreciate the service here and my advisor, Amy is awesome. She’s always solution’s oriented and willing to help. I also would like to pay recognition to Edgar. Ironically enough, the next day a More

by TJWAGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar , Amy Ott
Dec 28, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amy and Edgar, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 26, 2023

The car was evaluated, repaired under warranty and fixed properly. I think that is a great success. It had been an ongoing problem my local mechanics could not pinpoint. More

by MONGINIDVM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 26, 2023

Amy has always completely taken care of all of our services needed for our Volvo. We are happy with Amy and trust her with everything she has done. More

by Chpaulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Dec 28, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 25, 2023

Amy is knowledgable, caring and helpful. I have trust in her and the staff behind her. I appreciate both her and the Neillo organization. More

by GLUVERSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 22, 2023

I needed tires, talked to Amy and she was able to get them for me the same day. I am very happy with the tires I got. Amy is great. She always delivers outstanding service. More

by MOESLAMIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 22, 2023

A business does not prosper without a seasoned and experience staff , affordable, excellent and reliable products with follow up services that make sure the experience cintinues over the years . Niell More

by THANOS8899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Amy and the team, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 17, 2023

Great service with the Sales and Service Department. Overall, my car buying experience with Niello Volvo was the best so far compared to my last 4 car purchases from other local dealerships. The ser More

by EDMENOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isahi
Dec 17, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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