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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
784 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 784 reviews

November 26, 2023

The service representatives are friendly and helpful. Appointments are usually made weeks in advance since they are very busy. I’ve had some minor difficulty with completion for every work I’ve had do More

by jwdr06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Ott
Report | Print
Nov 30, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 26, 2023

Easy online scheduling process, many choice s of appointment times to fit my schedule, and easy check in process. Matt went over what was going to be done and contacted me during the day to go over More

by SILRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 25, 2023

On our 3rd volvo from Niello. excellent service and sales. I definitely get my monies worth. Pricing is competitive.. More

by Skmm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for choosing Niello Volvo Cars Sacramento! Congrats on your new Volvo, and let us know if we can be of any more assistance! TJ Upton General Manager tupton@niello.com (916) 245-2231

November 24, 2023

Our experience at Niello Volvo was excellent as usual. Rick Fuentes is professional and helpful when it comes to keeping our Volvo in top shape. More

by esransom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 22, 2023

I usually wait while my car is serviced and find the waiting lounge very comfortable. More

by big-dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 20, 2023

Good dealership. I had a great buying experience. I had to have a piece replaced on the back bumper due to a scratch that happened in transit. That experience could h More

by HEIDIBOHNHOFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Heidi, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. TJ Upton General Manager tupton@niello.com (916) 245-2231

November 18, 2023

Prompt checking for service. Good communication throughout the service process. Staff are very friendly and professional. More

by rickeyb41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Nov 19, 2023 -

Niello Volvo Cars Sacramento responded

Thank you, Rickey, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 17, 2023

I wouldn’t go anywhere else! I love Amy my service technician! She takes care of me and my needs, anticipates what is necessary and what can wait! Your waiting area is a delight More

by lorimiles04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott, Victoria Protsyuk
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Nov 19, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much, Lori, for your excellent review! We are so glad that Amy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 16, 2023

Great Dealership! Easy transaction. Friendly staff. Great Service Department. I always recommend them to friends and family! More

by GSCOLLINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! TJ Upton General Manager tupton@niello.com (916) 245-2231

November 15, 2023

Can’t say enough about the great service and personnel. I always highly recommend them. More

by mary72556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Niello Volvo Cars Sacramento responded

Mary, Thank you for your very kind review. Matthew and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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