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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
860 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 860 reviews

April 09, 2024

Consistently good. Never an issue. Clear explanations. Happy camper. Been with neillo as a volvo customer 11 years two cars. More

by JKOZUSKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to hear Rick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 09, 2024

Niello Volvo is always a positive experience. Matt Jeffrey is awesome and deserves a raise and a bonus. More

by JWEVANKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Niello Volvo Cars Sacramento; we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 08, 2024

Matt found that some screws were loose and pointed that out to the technician who then tightened them. More

by amrakoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! Matt and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 08, 2024

Scheduling appointment good. Detailed explanation of work performed. On time completion. Service representative was great. More

by BURTPRESNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Niello Volvo Cars Sacramento responded

Burt, It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 08, 2024

Amy was very helpful and courteous when dropping off my vehicle. She offered to get me a ride home and be picked up when recall was completed. Wish all humans were as nice and thoughtful as her. More

by DCARTER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Apr 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Amy and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 08, 2024

Service and Amy were awesome and made it an enjoyable experience. Amy helped with warranty stuff and kept me updated the whole time. More

by WEATHERLY.MATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Apr 08, 2024 -

Niello Volvo Cars Sacramento responded

Matthew, Thanks for sharing about your service experience with Niello Volvo Cars Sacramento. Amy and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 06, 2024

Amy has assisted me with almost all my car service visits. She's always pleasant, professional, and accomodating. I appreciate her engaging communication and attention to detail. I return for service More

by ellietorres808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Apr 08, 2024 -

Niello Volvo Cars Sacramento responded

Ellie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 05, 2024

The folks at Niello Volvo are excellent in every respect. They are very knowledgeable and professional. Additionally the services performed are excellent and ready when promised. The routine maintenanc More

by BEANPAWD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Bean, A. Ott,
Apr 06, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volvo Cars Sacramento are glad to have you as a customer. TJ Upton General Manager tupton@niello.com (916) 245-2231

April 05, 2024

Great customer service and communication From all staff members. Confident in the work being done. More

by sanchez.jenny20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Niello Volvo Cars Sacramento responded

Jenny, Thank you for taking the time to share your thoughts on working with Shaun and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 05, 2024

Shaun was very patient and helpful! He explained everything and had a great plan for repairing my car. The technician who did the repairs provided a very thorough and easily undertandab More

by vanessaradame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Niello Volvo Cars Sacramento responded

Vanessa, Thank you for the kind words for our service department! We look forward to sharing your compliments with Shaun and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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