Niello Volvo Cars Sacramento

Matt takes wonderful care of us. I appreciate the fact that he remembers us, we get great personal care! I appreciate the fact that he remembers us, we get great personal care! More

I made an appointment for scheduled service and an issue with the fuel system. Amy was able to get my car in for the service quickly. She kept me informed of what exactly was going on regarding the issue with the fuel system. Amy was able to get my car in for the service quickly. She kept me informed of what exactly was going on regarding the issue with the fuel system. A part was needed, and there was a delay in getting the part, but Amy kept me advised as to where and when the part would be in. I received a video from the technician showing me what he had done and what needed to be done. Amy kept me informed of all the work that was done and estimate for the work that was done. It was a very pleasurable service thanks to both the technician and Amy. More

Every time I take my car in for service I have a great experience. Everyone is always nice and helpful. experience. Everyone is always nice and helpful. More

Excellent and top notch service. Matt's attention to detail is on point. Thank you! Matt's attention to detail is on point. Thank you! More

The entire team is knowledgeable, and very customer focused. Always feel I get great service and care. focused. Always feel I get great service and care. More

Matt makes all the difference. I've had my 2011 XC60 serviced at Niello through Matt since we returned from Chicago in 2015. I've had my 2011 XC60 serviced at Niello through Matt since we returned from Chicago in 2015. More

Rick is always so helpful. Best service in the Sacramento area. Highly recommended. Thank you Best service in the Sacramento area. Highly recommended. Thank you More

Everyone is very friendly at this dealership. I had called in prior to coming to visit. I had a good idea of what I would purchase but instead found a fabulous used car that more than meets my ne I had called in prior to coming to visit. I had a good idea of what I would purchase but instead found a fabulous used car that more than meets my needs. Jesus was a pleasure to work with. He kept working with his manager to get the deal to be agreeable to our terms. The usual add-ons (theft deterrent) and finance pressure for more add-ons, but this isn't my first time at a car dealership. We paid for what we wanted, unable to make the trade-in work, but so goes it. Overall I'm very pleased with my time at Niello and would happily return. More

Your policy of requiring payment in full for insurance covered repairs is a bit off putting. Beibg a ling time faithfully customer should habe built up some credibility to take the risk that the insurer w covered repairs is a bit off putting. Beibg a ling time faithfully customer should habe built up some credibility to take the risk that the insurer would come up with the balance if I only paid the deductible. In any case, do whatever you can to keep Matthew. More

The original work order wasn't accurate, so I had to have a second service. The invoice also wasn't accurate and had to be corrected. Tire rotation was recommended on an earlier visit in spite if the tires b a second service. The invoice also wasn't accurate and had to be corrected. Tire rotation was recommended on an earlier visit in spite if the tires being less than 9 months old at the time. More