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Niello BMW MINI
Sacramento, CA
416 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 416 reviews
November 04, 2023
Easy to work with and was respectful of my time. Was able to make deal work on my terms. Was able to make deal work on my terms. More
by Dubs
November 04, 2023
Really enjoyed working with Dalton to help me figure out what to do about my leased X3 at the end of my contract. He showed me multiple options for new cars, laid out the different leases very clearly, and what to do about my leased X3 at the end of my contract. He showed me multiple options for new cars, laid out the different leases very clearly, and by doing so helped me to decide that I wanted to buy out my lease and keep the X3. Dalton has a fun, no pressure energy that I really enjoyed. Niello BMW as a whole could really speed up the whole buying process. From the time I said I wanted to keep my car until I left was over 4.5 hours. Everyone I encountered was nice and helpful, but no part of me wants to spend an entire day waiting around to sign papers. More
by Roseville95678
Employees Worked With
Other Employees :
David Webb
November 04, 2023
Dalton was nothing short of great… informative, transparent and professional. He spent literally all night working an extremely complex deal with his partner Diana, who was also exceptional. Highly transparent and professional. He spent literally all night working an extremely complex deal with his partner Diana, who was also exceptional. Highly recommend Dalton and Niello BMW! More
by brockshoffman
November 01, 2023
I usually don't like going to the car browsing because most sales people are pushy, intimidating, and pressure givers. But Niello BMW people were all so polite and they gave me and my husband plenty of pr most sales people are pushy, intimidating, and pressure givers. But Niello BMW people were all so polite and they gave me and my husband plenty of privacy and time to think about what kind of car we wanted. Fatima was very attentive, kind, and patient. Even after we got our mini cooper EV, she gave us her cell # to call her anytime if we have any kind of trouble or questions. She was the best sales person we ever came across. Thank you so much Faitma! And thank you Erika, finance dept lady who stuck around with us way after shop was closed despite of the engagement she had else where that night More
by Noriko
Verified CustomerOctober 29, 2023
I was very comfortable working with Creed Cate as if he were my family member. were my family member. More
by JIHYUNHANNAHCHOIWOODWARD
Employees Worked With
October 25, 2023
High pressure and deception. The salesman said he needed my id to check my credit to get a car fax report and to check for other vehicles in the area, He and his manager instead The salesman said he needed my id to check my credit to get a car fax report and to check for other vehicles in the area, He and his manager instead signed me up for financing without my knowledge after I told them I was pre-approved for financing through my bank. They then tried to get me to sign a financing agreement, I refused. I purchased this vehicle though by bank as promised. I was not aware they did this until after my purchase I received a financing denial letter from BMW. Also, I got the around for a month trying to get a second key, and did not receive a tire inflator kit as promised. This was a horrible stressful experience. I wouldn’t recommend this Dealership. Up Date: David Soto and Shane Weirick, reached out to us to apologize for the way my husband and I were treated and the harassment we felt after informing the salesman and his manager we were pre-approved through Navy Federal Credit Union, they should have made a call for verification, not try to force financing through BMW. David says he will continue to train his team to avoid these issues in the future. David offered to repair the sun roof and rear seat belt and order a tire inflator kit. He also put me in touch with Shane, with a discounted extended warranty. My husband and I appreciate the apology and the willingness to try and make things right. More
by DAC.COLE51
October 23, 2023
Fatima and Robby were a pleasure to work with. They were very helpful and made the experience effortless. They were very helpful and made the experience effortless. More
by brentjun
October 18, 2023
Good dealership, horrible customer service in BMW call center. Too long a wait, they could care less. Can't get my app straight center. Too long a wait, they could care less. Can't get my app straight More
by DOUG.LUBUSHKIN
October 16, 2023
Quick and easy trade of cars for my service of my Mercedes Always professional at Niello Mercedes Always professional at Niello More
by SRICCI0
October 14, 2023
They took very good care of me during my recall work, nice loaner. Thank you nice loaner. Thank you More
by DAWN.HIGBE
