Niello BMW MINI

Fatima was great to work with. She was very patient and knowledgeable and well prepared when I came to pick up the car. She was very patient and knowledgeable and well prepared when I came to pick up the car. More

Very happy working with Diane to replace my BMW that was totaled in an accident. She secured the exact car I wanted and worked to get me the best rate on my finance, as well as a great deal on the replaceme totaled in an accident. She secured the exact car I wanted and worked to get me the best rate on my finance, as well as a great deal on the replacement. She's very accommodating and was very helpful helping me put everything together. 10/10 great service! More

Erika and Andriy were absolutely amazing in helping me get through the seller and finance process of the experience. There was no pressure to buy and very helpful throughout. The dealership, was very clea get through the seller and finance process of the experience. There was no pressure to buy and very helpful throughout. The dealership, was very clean and whole staff were welcoming once you entered the building. Definitely found the vehicle that I wanted. Absolutely would do business again. More

Great service from Fatima and Creed! Communication was on point and was very helpful. I would recommend Neillo. Communication was on point and was very helpful. I would recommend Neillo. More

Waiting for a refund from my trade in cars last payment, which I wasn’t supposed to pay Mini financial states no over payment & Neillo won’t return my phones calls or email to explain how this happened. which I wasn’t supposed to pay Mini financial states no over payment & Neillo won’t return my phones calls or email to explain how this happened. It was something we discussed before I signed lease papers on the new car. Very disappointed, very unprofessional. More

Overall satisfied with the purchase experience. One improvement that can be made in the future is if the team members can be more responsive to potential buyers requests. Especially buyers from out One improvement that can be made in the future is if the team members can be more responsive to potential buyers requests. Especially buyers from out-of-town who had to rely on email/text or phone calls for communications. More

I purchased a 2017 BMW 530i from Niello Sacramento in March 2021. The car only had 17,000 miles and I paid $32K ($60K new in 2017). It's like having a new car for 1/2 the price. It's truly a WONDERFUL ca March 2021. The car only had 17,000 miles and I paid $32K ($60K new in 2017). It's like having a new car for 1/2 the price. It's truly a WONDERFUL car to drive with a smooth, quiet ride. Here it is 2 years later and I had questions about tire warrantee and CARFAX. Ryan was helpful and knowledgeable. He answered my questions and emailed the CARFAX. Ryan has an excellent attitude and was a pleasure to work with. More

Excellent customer service and support, regular communication and updates during the process of ordering and receiving the new vehicle communication and updates during the process of ordering and receiving the new vehicle More

Great personalized customer focused service, Dalton worked hard to find us exactly what we wanted! worked hard to find us exactly what we wanted! More

Fatima was great! Definitely made the buying experience awesome 10/10. Looking forward to next buying experience Definitely made the buying experience awesome 10/10. Looking forward to next buying experience More