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Niello BMW Elk Grove
Elk Grove, CA
295 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 295 reviews
July 08, 2024
My first experience with Niello was 10 years ago. The sales department was knowledgeable responsive and respectful. I drove up from the bay area to trade in my car for another BMW. The service was ev The sales department was knowledgeable responsive and respectful. I drove up from the bay area to trade in my car for another BMW. The service was even more impressive. More
by mjada
Verified CustomerEmployees Worked With
July 05, 2024
Excellent service, understanding customers, good price and politely. Perfect dealership for buying a new car and politely. Perfect dealership for buying a new car More
by RONYTRANSPORTATION64
June 29, 2024
CJ is great to work with. ..honest, no nonsense...was able to do business with him and get out of my old car and into a new one. Nice guy, great salesman. Please see him whe ..honest, no nonsense...was able to do business with him and get out of my old car and into a new one. Nice guy, great salesman. Please see him when purchasing a new BMW! More
by lawrence_n
June 22, 2024
I LOVE Niello BMW Great used 2017 Infinity Q 70 with 15K miles. What a find and C.J. was terrific at responding to my every call or E mail. 15K miles. What a find and C.J. was terrific at responding to my every call or E mail. More
by MEL11
June 20, 2024
Walked in on a weeknight and Moh was so informative about the vehicles. Listened to me and all the boxes that I wanted checked. Went back the next night and purchased a beautiful car. Checked all the boxes. the vehicles. Listened to me and all the boxes that I wanted checked. Went back the next night and purchased a beautiful car. Checked all the boxes. Financing was easy with them. Great experience. Might be back to trade in Tesla. More
by Krun
June 19, 2024
I have done business with them several times over the years, It has always been a pleasant experience. years, It has always been a pleasant experience. More
by Georgiamyers
Employees Worked With
June 16, 2024
Very professional! Great experience from start to finish. Had my old kids with me and they made them feel apart of the transaction Great experience from start to finish. Had my old kids with me and they made them feel apart of the transaction More
by jeanachristina
June 11, 2024
Nothings changed with this place. Ever since the GM left this place has gone to xxx. Typical liars scammers and the most unprofessional sales/staff - dealership I have dealt with. The Ever since the GM left this place has gone to xxx. Typical liars scammers and the most unprofessional sales/staff - dealership I have dealt with. They will lie straight to your face, like you’re an idiot! I have complained to DEAF EARS! Nobody cares once they get your $$… On my fourth BMW and would have been fifth, but I won’t spend one red cent with them now. Just bought my wife a Tesla! Thanx Elon, great product and experience! Maybe Rick will read this is CALL ME BACK!! Cause he sure don’t email or return messages!!! Guess next month I’ll be buying my new vehicle elsewhere…. More
by Mr. White
June 01, 2024
Great service ! Staff was great also no complaints . Very helpful if finding the vehicle I wanted . Staff was great also no complaints . Very helpful if finding the vehicle I wanted . More
by ARCANGELLOPEZ415
