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Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
300 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 300 reviews

November 30, 2023

Everyone was extremely helpful. Q was polite, informative, knowledgeable, and handled our dealings very professionally! More

by blackbart.ellie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Gregory
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Dec 03, 2023 -

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, Ellie, and we hope to see you again! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

November 30, 2023

This was my first online purchase of a car that needed delivery and Jerome Duco and Mike De La Pena were very helpful in making the whole car-buying experience a breeze. They were able to answer all my qu More

by Alan H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Niello BMW Elk Grove responded

Thank you, Alan, for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

November 28, 2023

Excellent service from salesperson and staff. They were patient and thorough when addressing all of my questions and worked closely with me to meet my purchasing needs. Thank you for a wonderful More

by Michelle G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian in Finance
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Nov 28, 2023 -

Niello BMW Elk Grove responded

Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business, Michelle, and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

November 27, 2023

Loved working with Q today, he’s always the best in sales. I had came in to trade my vehicle in and Ozzie pulled my car up with a smile and helped the process go smooth. Thank you guys! More

by shamrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie , Q Gregory
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Nov 27, 2023 -

Niello BMW Elk Grove responded

Thanks for your kind words about Q and Ozzie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

November 20, 2023

It has been and will always be me and my family dealership I go to Elk grove BMW even when I’m not looking for a BMW the staff is so great that they have become family I stop by to say xxxx my next More

by MARTINJW419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sotomayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Congrats on your new purchase, and let us know if we can be of any more assistance! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

November 19, 2023

Mr. Jas Hira What is a extremely professional and devoted consultant who made us feel safe and comfortable with the car purchase process. He was a reliable with effective communication and most of all honest More

by dsmohar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Niello BMW Elk Grove responded

Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

November 19, 2023

Great service…no pressure sales staffs and excellent customer service!. Great financing options. Great dealers! More

by KDBOURNE54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Niello BMW Elk Grove responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

November 10, 2023

Q was a gem in the whole process! He truly gave us an outstanding experience. More

by rajthandi84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Gregory
Report | Print
Nov 11, 2023 -

Niello BMW Elk Grove responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Q here at Niello BMW Elk Grove. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

November 08, 2023

Tommy C and Timothy were both professional and knowledgeable! They provided detailed purchasing options and were pleasant to work with. More

by REGINAWEARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dooley
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Nov 09, 2023 -

Niello BMW Elk Grove responded

Thank you, Regina! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

November 06, 2023

Q was knowledgeable and personable. The experience was low pressure and we felt taken care of. More

by christyabrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q Gregory
Report | Print
Nov 06, 2023 -

Niello BMW Elk Grove responded

Christy, It's great to hear that Q was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

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