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Niello BMW Elk Grove
Elk Grove, CA
322 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 322 reviews
January 27, 2024
Ed is an amazing salesman He listens to you it works hard to find exactly what you’re looking for in a car. He follows up with you even after the sale to make sure you’re satisfied, and that you have al hard to find exactly what you’re looking for in a car. He follows up with you even after the sale to make sure you’re satisfied, and that you have all the tools to know how to operate your car or any question that you have we have been working with Ed from many years this is our 6th or 7th car that we bought from BMW And worked with Ed on every purchase More
by ORNA5105
Verified CustomerEmployees Worked With
January 27, 2024
Great dealership wonderful follow up and initial service. Top rated buying experience. Highly recommended and happy to reference to anyone. Top rated buying experience. Highly recommended and happy to reference to anyone. More
by TGREER27
January 20, 2024
I returned to have a license plate bracket issue solved and at was addressed in a timely manner and at was addressed in a timely manner More
by JAMESWTKNS1200
January 20, 2024
Exceptional service and support. The team always finds a way to satisfy and meet my requests and wants. Very professional. Excellent pr The team always finds a way to satisfy and meet my requests and wants. Very professional. Excellent pr More
by MERVIN_VELASCO
Employees Worked With
Other Employees :
Ozzie, Mike Sulman
January 18, 2024
Anytime that Bob Caudle handles your car problem, the problem will be taken care of problem will be taken care of More
by HOWELLTHERESA
Employees Worked With
January 08, 2024
Best dealership to buy your BMW from! ! Everyone treats you like royalty and makes sure you are happy with every aspect for buying your car! ! Everyone treats you like royalty and makes sure you are happy with every aspect for buying your car! More
by Dr.nick73
January 02, 2024
Jas and Tom were so helpful and very knowledgable. We worked with Jas from the beginning and he followed up with us, answered all of our questions and made us feel comfortable. Tom helped us on the d We worked with Jas from the beginning and he followed up with us, answered all of our questions and made us feel comfortable. Tom helped us on the day we purchased the car and we would work with either of them again. Pov was also someone who was patient and helped to explain and work with us during the finance process. More
by MSLHUNT
December 25, 2023
Friendly , helpful and knowledgeable! Very patient. Outstanding customer service.He went above and beyond to ensure we get the perfect vehicle for our needs. Thanks for allowing us to te Very patient. Outstanding customer service.He went above and beyond to ensure we get the perfect vehicle for our needs. Thanks for allowing us to test drive a few vehicle. More
by Mary N
December 24, 2023
The dealership was great to work worth and made the process enjoyable would definitely buy from them again process enjoyable would definitely buy from them again More
by TRAVISBESS520
December 24, 2023
This dealership experience exceeded my expectations. Both my salesperson and the dealership management and support staff were considerate of my time and very professional. Thank you and keep up the good Both my salesperson and the dealership management and support staff were considerate of my time and very professional. Thank you and keep up the good work! More
by Steve D.
Employees Worked With
Demi Le Marquand, Q Gregory
