Niello BMW Elk Grove

Very easy experience. Kept to their word. Followed up and fixed very minor issues after the delivery. Would purchase from them again. Kept to their word. Followed up and fixed very minor issues after the delivery. Would purchase from them again. More

Travis was the best and I will buy all my cars from him at Niello! at Niello! More

I had an exceptional experience purchasing my truck from Elk Grove BMW, even though I bought it online. From start to finish, Tom, the salesman, was knowledgeable, patient, and extremely helpful. He ma from Elk Grove BMW, even though I bought it online. From start to finish, Tom, the salesman, was knowledgeable, patient, and extremely helpful. He made sure I had all the information I needed to make an informed decision, and there was never any pressure. Tim, the manager, was equally amazing—he worked with me to ensure I got the best deal possible and handled everything professionally. Both Tom and Tim displayed outstanding ethics, and I could tell they were genuinely committed to providing a transparent and trustworthy experience. Despite buying the truck remotely, the process was smooth, and I couldn’t be happier with my purchase. Elk Grove BMW is a dealership that you can truly trust, and I highly recommend them to anyone looking for a hassle-free, honest car-buying experience. 5 stars all the way! More

This dealership service is unmatched! I will always come back, these guys were great! CJ & Tom Hamid were amazing throughout the process, I couldn’t have asked for anyone better. I will always come back, these guys were great! CJ & Tom Hamid were amazing throughout the process, I couldn’t have asked for anyone better. More

D.W. Was great. I drove long distances just to buy from him. Your financial guys are extremely aggressive in selling extras, and made the experience far less appealing. him. Your financial guys are extremely aggressive in selling extras, and made the experience far less appealing. More

Dealer is unscrupulous. They refused to change brakes when it was under warranty. After it was out of warranty, Bob stated it needs to be replaced. When confronted about They refused to change brakes when it was under warranty. After it was out of warranty, Bob stated it needs to be replaced. When confronted about it, he stated he didn’t mean now. I do NOT recommend this place. More

Our appointment to look at the car was at 4:30. By the time we finished buying the car and left, it was 10pm. It took way too long. However, while we were there the customer service was amazing. We By the time we finished buying the car and left, it was 10pm. It took way too long. However, while we were there the customer service was amazing. We talked with CJ during the boring parts where we were waiting. CJ was great! More

Best most professional service I’ve ever encountered. Truly make you feel like family. I found my new BMW dealership! Truly make you feel like family. I found my new BMW dealership! More

Jas the salesman was great. The process was good. For the price, I wish the dealership would have detailed the car. It needed a polish which I had done after I got it and it loo The process was good. For the price, I wish the dealership would have detailed the car. It needed a polish which I had done after I got it and it looked so much better. More

Nice courteous and know I would ask for her again; actually everyone was the same, thank you actually everyone was the same, thank you More