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Niello BMW Elk Grove

Elk Grove, CA

4.8
331 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 331 reviews

February 21, 2025

We had a an amazing experience! The team Was amazing and made the purchasing of a car painless… More

by SHELLYAROMANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Niello BMW Elk Grove responded

Thank you for your very kind review, Shelly. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 17, 2025

Fantastic, personal service from Moh. He went out of his was to make sure everything went smoothly for me before and after the purchase. More

by LPierce
Recommend Dealer
Yes
Employees Worked With
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
MOH MOSSA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 17, 2025

Moh provided exceptional assistance to us, demonstrating remarkable patience as he guided us through the selection of several vehicles. Through his unwavering dedication and hard work, we were able to secur More

by Sharnil Chandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
MOH MOSSA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Niello BMW Elk Grove responded

Sharnil, Thank you so much for choosing Niello BMW Elk Grove! Please let Moh know if we can be of any more assistance. Congratulations on your new i5! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 15, 2025

CJ is extraordinarily the best guy to help you without a doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with thei More

by cguerrero777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 10, 2025

Great experience purchasing my 230 from Geoff. looking forward to many years of driving the car. More

by LEDGAR0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Metge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 09, 2025

Total WOW experience at Niello! Definitely worth the drive! From reaching out to the sales associate - Elise Gala, to the whole Niello family of employees- it was a pure joy! More

by DNDHEATON
Recommend Dealer
Yes
Employees Worked With
ELISA GALA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Dooley (finance). And BMW Genius Alejandra Ramirez
Feb 09, 2025 -

Niello BMW Elk Grove responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 28, 2025

Jerome was a fantastic salesman. Would definitely see him again, also would recommend him to others. The other staff were fantastic. I enjoyed doing business with you guys More

by RDIPIERO2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Woodfork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Niello BMW Elk Grove responded

Thanks for your feedback on your recent visit to Niello BMW Elk Grove. It's great to hear that Jerome was able to assist you and that you had such a positive experience. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 19, 2025

Geof was patient and took time to provide excellent service. His expertise on BMW was immensely helpful. He is someone I would recommend highly to friends and family who are in the market for a BMW. More

by WRITENOWLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Metge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Niello BMW Elk Grove responded

Thanks for your feedback on your recent visit to Niello BMW Elk Grove. It's great to hear that Geoff was able to assist you and that you had such a positive experience. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 15, 2025

I have had several types of cars in my life time but BMW feels like FAMILY!!! Everyone is so kind and willing to help because they want my experience to be the best which means so much since this is my 1st More

by SHANELLGIBBS2
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service team (cant remember his name :( but he did tell me)
Jan 16, 2025 -

Niello BMW Elk Grove responded

Shanell, Thank you for your business and this review. We're happy to hear Ed and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 09, 2025

Great service. Very helpful and nice. Things went smoothly. Dealership overall was very accommodating. Would recommend. More

by KDPIFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your thoughts on working with Ed and our team. We're glad to hear we delivered such a great experience! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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